Skip to content

Services

Welcome to the Clover Services Forum. You're here because you are a Clover Services merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Services space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Retail Categories.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Appointments: Ideas related to Clover’s Appointment software.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.
Multi-Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Services

Categories

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

317 results found

  1. The item settings should be allowed by item entered and not just for the company overall. We add items on clover for products which we want to track stock count but we also have many services that are required for our POS but we do not track stock count. We would like to turn off the 'In stock" and still be able to see it on POS and Online. I was on your Chat and was told that this could not be done.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Inventory  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Persist Employee Selection on Calendar:
    Employee selections in the Dashboard or Station Calendar should remain saved after logging out. The current 15-minute auto logoff forces repeated selections, which is inconvenient.

    Hide Non-Bookable Employees:
    Employees who are not bookable should not appear on the calendar. Currently, all non-bookable employees reappear by default, creating unnecessary clutter.

    Improved Calendar View & Navigation:
    The calendar should allow viewing all employees’ schedules on a single page. Users should be able to scroll to the next page while holding a booked slot to easily move or reassign appointments. Currently, if a desired service provider is on…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Would like to see the ability to show net sales, hour by hour, for the week/month/several months.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. To allow for a report to see not only the transaction but a more inclusive report or at least filtration of the information. The current reports are not allowing for more information or availability.

    We would like to see customer, employee, items, date range, and cost on 1 report or even a filter so we can select to extract excess information.

    We manage over 300 devices with 700 MIDs so this report is essential for tracking our operations.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Under the Customer profiles, it lists all the orders that was created with that customers profile. It would be nice if it would state the order is opened or Closed Out. For quickly identifying all customers orders needing to be paid. Instead of going one by one. Thank you in advance :)

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. I have a bunch of recurring payments that come out on the 15th of the month, as well as we take in house payments on the 15th. I need a report that tells me the balance separately that went through for the recurring payments only. It is really hard and very frustrating that there is no option to see the total amount of the recurring payments that went out that day. This needs to be changed

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Invoice  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. I'm reaching out to request the availability to submit orders into the POS remotely from a computer or phone. My Merchant was doing this previously with their OLD POS. They had the ability to login to a 'ghost' POS from their computer at home and ring up orders. Then the orders would be in the system ready for the next day.

    This comes up a lot during holidays. Customer has 30+ Catering Orders for Christmas Eve and would like to be able to enter them all on their computer and have them appear on the POS.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Orders  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. When scanning a QR code, the payment screen states "your order" this is confusing and generally only applicable in restaurants. It would be helpful if this title could be edited particularly for non profits and churches that tend to use QR often.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. It should allow you to Store Card on File on the Device for businesses like gyms.
    At gyms Cards are kept on file, reason being not all customers take their wallets to the gym and want to purchase water, shakes, etc. It's convenient to have card on file feature on the device level.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Hello-

    I'd like to request an option to rearrange payment tender options. Specifically, custom tender button options that are added. (in the Others option.)

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Orders  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Require employee declare cash tips on Shifts by Clover app before they are able to clock out

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Employees  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. On the Hosted Checkout Invoice, can the words Your Order be replaced with the name of the specific Payment Link.

    Example: Your Order = Membership or Food Pantry, etc. (dependent on payment link used)

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Invoice  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Just like Google Play store or Apple Store allow us to be able to see apps that we previously had installed or date of installation.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Website  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    1. Product images are always in portrait mode online on other websites, yet Clover's pilot program is in landscape which results in a lot more work to re-format every single product image we have in order to upload. YET once this is done and it's uploaded as per the landscape view, it previews as portrait!!

    2. The banner logo heading is showing as completely compressed even though it's a high res image.

    3. The preview page is tiny - should open up in a new tab. Impossible to check your work.

    4. Can the 'special instructions' on the preview page be turned off?

    5. Under…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Website  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Is Recurring Appointment Booking on the product upgrade roadmap? A lot of Services Merchants have regular customers scheduled at weekly or monthly recurring appointments. This would be huge for Services Merchants!
    Once this is place, if someone has 12 Appointments scheduled, please only send 1 cancellation notice, not 12.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Planned  ·  0 comments  ·  Appointments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. CLOVER NEEDS TO HAVE THE OPTION TO AUTOMATICALLY SEND A WAIVER TO THE CUSTOMER IF THEY SELECT A CERTAIN ITEM, LETTING THE CUSTOMER KNOW THE BUSINESS IS NOT RESPONSIBLE AND HAVE THE CUSTOMER ESIGN.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. WHEN SETTING UP APPOINTMENTS, IT SHOULD ALLOW YOU TO SELECT MULTIPLE CUSTOMERS WITHIN ONE TICKET, AND CREATE A DATABASE OF EACH CUSTOMER.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Description: Option to Remove quantity feature on the published website page.

    Currently, when customer access the merchant's online ordering website. Click on an item. Select Breakfast, and then clicked 2 Eggs Breakfast w/ Meat. A popup box associated with 2 Egg Breakfast w/ Meat. Select, for example, Wheat. The Customer gets the option to add & subtract the item quantity.

    This merchant advised Wheat bread is added to the meal, not an individual purchased item. So they want an option to hide/remove the quantity feature for all menu items.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. As of now the order printer when removed from the printer settings keeps coming back everytime the DUO reboots or the next day after the device goes to sleep.
    Can we find a way to have the order printer removed completely and no having come back.
    Thanks.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Be able to make and item available for service and sales at the same time

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?