317 results found
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Gift card balance on payment receipt
Please allow the remaining balance on a gift card to automatically print on the payment receipt. It slows down a business when they need to go to the gift card app to see the balance
3 votesThank you for submitting your Idea to UserVoice.
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Mandatory emails
Can we please stop w the mandatory emails. The customer knows we are storing their card numbers
3 votesThank you for submitting your Idea to UserVoice.
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clover reporting
When adding a customized item or tax- allow the total amount to show on the reporting so that the totals match up. the transactions are not matching with the batch totals. Having a more detailed reporting system will help with itemized, detailed individualized line items showing the exact amount including taxes and additional fees
3 votes -
Be able to view recurring amount for multiple clients
I am unable to see the value of all quarterly recurring accounts. It just shows the number of accounts. Migrating from a previous merchant account where this feature was active. Certainly would help to see the total amount that will be charged to the various accounts as opposed to just the number of accounts.
3 votesPlease provide more details on the report where change is needed
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Permission to change Device name.
Allow resellers or admin users to make changes to the device name that shows up on the reporting. Currently only the owner is able to make this change.
3 votesThank you for submitting your Idea to UserVoice.
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Date range for inventory added
Merchant requesting an option to pull a report to see when certain inventory is added
3 votes -
Being able to see Rewards Member point totals, notes, and names from the reward selection screen
In order to better serve customers, it would be nice to see their total lifetime points, account notes, and be able to customize customer names from the register terminal when selecting rewards accounts. This is especially useful in a grocery/retail setting where you may need quick access to this information.
3 votesThank you for submitting your Idea to UserVoice.
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Search reports by card holder name
a client asked to be able to search all transaction and order reports by cardholder name in the search fields
3 votes -
Dashboard Item Sales filters should reflect correctly
Under Reports>Item Sales, the filters dont actually work. If you have gross sales of $500 and filter out a $100 item, your gross sales should read $400 at the very top overview.
This is pretty basic stuff.
2 votesThanks for your feedback. The filters are working as designed as they correlate only to the table beloiw. The summary metrics are intended to provide unfiltered view above. We are reviewing this internally to see what we can do to make this clearer.
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Booking Appointments/ Payments
Currently, customers can schedule appointments through the website; however, the owner will be associated by default. As a result, regardless of which employee ultimately processes the payment, the transaction will be attributed to owner/owner profile
Merchant would like appointments/payments to be associated with the person/profile who completed the service.
2 votesThank you for submitting your Idea to UserVoice.
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Ability to search transactions by employee
When searching a transaction on Clover.com using Employee, it eithr doesn't check all employees, or caps it when there are too many. Need to be able to pull up a trans by employee no matter how many there are.
2 votesThank you for submitting your Idea to UserVoice.
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Allow Multiple Employee Selection when Booking for Specific Services
Employees and customers booking specific services (i.e. couples massage or Spa packages, legal meetings ect) need to be able to choose more than one person or if they don't have a preference, the system needs to auto assign the appropriate number of people for that time slot that way the business does not overbook
2 votes -
Client ID on Transaction screen
Recently, the Clover dashboard was updated. Previously, when accessing the Transactions page, it showed the payment date and time, payment id, and the Client ID that we enter to aid in posting payments. Since the update, the payment ID and Client ID do not show on the Transactions screen. They are in the report that can be exported, but it would be much easier if they still appeared on the Transaction screen. Any chance this feature could be reinstated? Thank you.
2 votesThank you for submitting your Idea to UserVoice.
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We need the ability to reconcile invoices with check and cash payments to close them out on clover
We need the ability to reconcile invoices with check and cash payments to close them out on clover
2 votesThank you for submitting your Idea to UserVoice.
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We need the ability to pull reports on the service growth plan pertaining to the person that performed services
There needs to be an ability to pull a report when someone is on the services growth plan that allows them to single out all of the cells that were ran on a specific person that performed the services for commission purposes. In many industries, it will do no good to only be able to track the person who made the cell because in a lot of cases, they will have a cashier upfront that does all of that stuff.
2 votesThank you for submitting your Idea to UserVoice.
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customer needs to be able to pay partial payment or pay the down payment
There needs to be an option for the customer to pay a partial payment on invoices sent to cover a down payment or deposit. This is a critical need, and I am confused why this wasn't added at rollout.
2 votesThank you for submitting your Idea to UserVoice.
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Order online, but be able to not pay online and pay in-store instead
Several requests where merchants want customers to be able to order online but, not pay online.
Ex: Non-profit prepares meals for less fortunate. They order online and pickup in store. Merchant is paid by the state so the customer never pays them.
2 votesThank you for submitting your Idea to UserVoice.
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Assign Employee to Individual Transactions
I would like to suggest adding the ability to assign an employee or provider to each individual transaction at the time of payment.
This feature would provide several important benefits:
Allow each payment to be linked directly to the employee who provided the service.
Generate payroll reports by employee without having to manually reconcile transactions.
Filter transactions by employee and by service date or payment date.
Simplify payroll calculations for businesses that pay providers based on collections.
Improve reporting for practices with multiple therapists, providers, or contractors.
Reduce administrative time and minimize payroll errors.For businesses such as counseling centers,…
2 votesThank you for submitting your Idea to UserVoice.
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Stock reporting to show quantity sold and quantity remaining
Being able to view/print item report that will include total quantity sold and quantity remaining for each items.
2 votesThank you for submitting your Idea to UserVoice.
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non employee’s tips show to the report and mixed to the whole total tips, but that
non employee’s tips show to the report and mixed to the whole total tips, but that Is from online DoorDash tips which is NOT for restaurant server. Please do not include it in to our r report. Because it confuses the tips total.
2 votesThank you for submitting your Idea to UserVoice.
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