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Services

Welcome to the Clover Services Forum.  You're here because you are a Clover Services merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Services space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Appointments: Ideas related to Clover’s Appointment software.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.
Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Multi-LocationIdeas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Services

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243 results found

  1. I have several devices and need to see their proceeds every day individually. As is I have to drill into every device individually which is very cumbersome vs having them all listed out on one page.

    2 votes

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  2. Kindly consider adding a basic inventory tracking feature to the platform. This functionality would allow merchants to monitor item stock levels in real time—tracking quantities sold and remaining inventory. Additionally, it would be highly beneficial to include a low stock alert system that notifies merchants when item quantities fall below a predefined threshold. This would help prevent stockouts and ensure timely restocking

    2 votes

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    Planned  ·  0 comments  ·  Inventory  ·  Admin →
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  3. Please, Please, Alphabetize the locations listing on the new Menu. The old Menu had all merchant locations organized alphabetically. The new Menu forces you to review the whole locations list to locate the one you need to switch to. Very inefficient and annoying, when you have a long list of locations. Please

    2 votes

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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  4. Please need option on Daily terminal reports for larger Font. New Regular & Condensed Reports on the terminal are great, but Older and visually impaired users have a hard time reading such a small font, as well as older P500's have a hard time printing clearly at that font.Somewhere between current font & font used for "Closeout" would be perfect, with bolding on the section titles.

    2 votes

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  5. Client would like to be able to decipher order types via the dining application for reporting purposes. Business Type: Hibachi, instead of the order receipt showing "dine-in", the client would like it to read Hibachi 1 or Hibachi 2, in order to determine which server waited on the table to determine sales and tips, the idea for is for the information to show within the employees reports.

    2 votes

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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  6. We need software integration for many vertical industries! Dental is huge! The medical market is huge! Software Integration!!!!!! On the Omaha Platform!!!!

    2 votes

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    0 comments  ·  Other  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  7. Need to be able to PRINT the following: any payouts or safe drops (any cash out or removal), opening/start amount (any added cash in).. I currently see those transactions in the cash log but I need a hard copy of those occurrences.. I was able to print a a report custom to a specific time period all prior years but as recently June 1st 2025, this feature has been removed. This is critical for employee accountability and for my quarterly taxes & income taxes for this business.. If not corrected I will have to look for another POS system... Please…

    2 votes

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  8. "We would like to have an option that allows access to reports and transactions only on the specific device where the transaction was processed."

    2 votes

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  9. The dashboard update this morning terrible. Reconciling all store locations is now very time consuming. Instead of switching from one location to another I now have to acknowledge and save each change from store to store. Then wait while it uploads (very slowly). Not to mention our list of store locations is not in the correct order anymore. With my list being out of the order of our company order - THIS will surely cause mistakes on my reporting process. Not prevent them.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  10. The Sales Overview update is time consuming and is wasting paper. The staff now have to add as you have separated debit and credit - it is still mastercard or visa! You also added the employees to the sales overview - which is not needed as there is separate option to chose that. Unsure what the thought process was on this update, but we will be paying double for the amount of receipts we are now printing out for our accountant. Please keep it simple as that is why we switched to your company.

    2 votes

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  11. can you add an option to print a second payment receipt automatically please. We have to select manually each time to print a second one. When we are not fast enought to do it, it's been a long for nothing. Second opinions, is there any options to write the invoice # before pass the device to the customer. This way, we won't need to print a second payment receipt. ?

    2 votes

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    0 comments  ·  Invoice  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  12. I am a salon owner, and I sell services (nontaxable) and products(taxable).
    In Reporting, I would like to see the 2 categories separately, and then the total.
    Is that possible?

    2 votes

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  13. i would like to be able to receive a notification--via phone app or email--for each transaction. i would need to be able to easily toggle the notifications on and off. i currently have to sign in periodically to view all the day's transactions, which is far less helpful

    if this is something you can, or are willing to, do, i suggest also adding a couple of interim daily stats while you're at it. thanks

    2 votes

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  14. We need the ability to select and add specific items from our inventory directly on the Clover invoice dashboard. This is a simple but essential feature that’s currently missing. It would be extremely helpful to choose which items to include in an invoice, and also have the option to add custom notes. This functionality is critical for businesses that need flexibility when creating detailed invoices.

    Please consider adding this feature to improve invoice customization and efficiency. Thank you!

    2 votes

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    0 comments  ·  Invoice  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  15. Client inquired about more detailed reports. in terms of reports including customer's name, last 4 digits of card used for purchase, and items purchased for tracking purposes

    2 votes

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  16. A report that breaks down the revenue classes by tender type. Also an option to automatically have clover to email reports to desired staff daily.

    2 votes

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  17. I work as an ISO and constantly get asked to help merchants with simple items but cant do it without access to their dashboard. Some of them don't have the password or have never logged in before. A bunch of them don't even use email on a regular basis so asking them to login and complete dual factor authentication is challenging. If every sales office had access to their own merchants dashboards we could support the merchant better and faster.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  18. Please provide a "Disable" button (vs "Delete") to apply to an employee's credentials to meet PCI Compliance requirements to minimize employee access while they are assigned to non-cashiering duties. It is undesirable to "Delete" an employee as they may return later to process payment transactions. To meet PCI, a current list of active employees must be maintained. Since the employees are temporarily assigned to other duties, they may return to work in Cashiering. With only the "Delete" button (current situation), the employees who temporarily leave are left with their Clover access and during PCI compliance regulatory reviews, this becomes a…

    2 votes

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    0 comments  ·  Employees  ·  Admin →
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    Thank you for submitting your Idea to UserVoice.

  19. Please preserve the ability for admins/managers to view complete sales reports, including dates, filtered by FORMER, deleted employees. Currently, if you delete an employee, we can only guess what the former employee's numbers were based on the company's total numbers.

    2 votes

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  20. Merchant request a setting in reporting that allows the report to print automatically upon closeout.

    2 votes

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