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← Clover UserVoice

Services

Welcome to the Clover Services Forum.  You're here because you are a Clover Services merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Services space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Appointments: Ideas related to Clover’s Appointment software.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Services

Categories

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Merchants on the Services Growth SaaS plan submit your Ideas here. Please use the Payments Forum for all payment related Ideas.

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141 results found

  1. display forms on customer facing terminal and capture the customers signature

    I operate an IT business that also performs instore and onsite repairs. I would like to be able to present my customers with a custom form with a signature field at the customer facing terminal for when they drop off equipment or when they pick up equipment. My system is a Station Duo.

    1 vote
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  2. No opening drawer ringing.

    No opening drawer ringing.
    This is the only register system I have ever seen (forty plus years in retail) that allows transaction to be rung while the cash drawer is open this is rife with issues. You cant' keep honest people honest if you don't have the single most basic physical base covered.

    1 vote
    0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  3. Adding % On Items or Service

    Being able to add % to an order or item in the register

    1 vote
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  4. We need to be able to add a % on top of certain items

    It would be the reverse of discount, like add an additional % on custom items, for example when we are building a chain sling we add 10% of the total item as a build fee, but you only give a flat fee as an option would be nice to change it to a %

    1 vote
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  5. PRICING OPTIONS - time as variable

    Our customers book with us based on time, we need a way to have the flexibility to choose one of our courts and punch in how much time a customer is spending which then computes the right pricing.

    Ie: 1hr is $50 , 1.5hr is 5+25 = $75

    Our employees should be able to punch in the amount time so the price can adjust accordingly.

    1 vote
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  6. employee usage report

    Report that shows the last time that an employee logged into the dashboard and device. this will allow admins to better manage their employees list.

    1 vote
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

  7. Recurring Payments reporting

    Please add recurring payments as an option to the reporting. Merchants want to be able view the data by dates.

    1 vote
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

  8. Add the time log in on the Employee Shifts to the Clover App

    Add the time log in on the Employee Shifts to the Clover App

    1 vote
    0 comments  ·  Employees  ·  Admin →
    How important is this to you?

  9. UX design for card reader

    I am a UX designer and I use your card ready often at my local coffee shop. Almost every time i use it, I mindlessly pull my card out too early. I paid attention to why I am doing this and it’s because you are using the same animation to insert the card as you do to remove the card. When this animation plays to insert the card, I have already inserted my card, so for a split second, I think it’s prompting me to remove it. I suggest you either only play this animation if someone has not yet…

    1 vote
    0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  10. WIll like the ability to add more chracters for inventory description

    1 vote
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  11. ease of tracking customer's points/rewards

    I was told that the points/rewards would be tracked on my phone/app? and I would be notified when rewards were ready. How many points do I need? How do I track them or correct the records?

    1 vote
    0 comments  ·  Engagement  ·  Admin →
    How important is this to you?

  12. Receipt Phone Number

    The should be an option to add parenthesis and dashes to the phone number that appears on the customers receipts.

    1 vote
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  13. gift cards

    Please allow the Sales Overview to populate third party gift card information in the "Gift Card Activations" section of "Sales". The Register app populates Gift Card Redemptions as as Item but activations are not captured. Not acknowledging third party data for gift cards creates a gap in sales and tax reporting which makes bookkeeping more difficult than it has to be.

    1 vote
    0 comments  ·  Engagement  ·  Admin →
    How important is this to you?

  14. We are seeking a fully customized receipt solution

    Reasons for Customization:
    Brand Consistency: We aim to maintain brand consistency across all customer touchpoints. A fully customized receipt helps us reinforce our brand identity by incorporating our logo, color scheme, and overall design aesthetic.

    Clear Communication: By customizing the receipts, we can ensure that the information presented is clear and relevant to our customers. This includes tailoring the language, format, and layout to better suit our communication style.

    Improved Customer Experience: Customized receipts can include specific messages, promotions, or important information that is directly relevant to our customers. This enhances their overall experience and engagement with our brand.

    Privacy…

    1 vote
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  15. william_wyatt@na.honda.com

    Please allow our monthly billing statements to be viewed by employees with "manager" role--not only owners and admins.

    1 vote
    0 comments  ·  Employees  ·  Admin →
    How important is this to you?

  16. App - Discount Send Invoice

    On the clover app, my patients get a discount every time they get a certain product, however, I cannot send an invoice from the app when a discount has been applied. This should possible.
    Then online, I cannot send an itemized invoice to patients, only a single total, this too should also be able to happen.

    Thank you in advance

    1 vote
    0 comments  ·  Invoice  ·  Admin →
    How important is this to you?

  17. Give the option to ask for location's passcode when switching locations in Clover Go app

    Merchant would like to have the option to prompt the employee for their passcode at a specific location when switching businesses on the clover go app. Currently, the location can be switched without a passcode entered but merchant wants this option to be able to be toggled so the location switching process is more secure.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  18. Referral Bonus

    Please add the ability to offer a referal bonus to a customer that brings in a friend.

    1 vote
    0 comments  ·  Engagement  ·  Admin →
    How important is this to you?

  19. For Basic Users on website app, add fields to show as alternative to existing option

    The website application assumes all businesses using this account has a brick & mortar shop, and requires an address for the receipts, however, as a consultant, I work out of my home and do not want to advertise my home address to clients. Support suggested I enter my post office address which is what I had to do.
    There should be an option to add ie a po address (which is what I use with my clients and they know it is me- no confusion.)

    1 vote
    0 comments  ·  Website  ·  Admin →
    How important is this to you?

  20. Show percentage in reporting for merchants that have to give a cut of profits to location rental.

    Merchant has to pay a percentage of sales to the mall where she has her business and would like an easier way to figure how much she owes without showing on the receipt.

    1 vote
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?
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