317 results found
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Check-In Option
There should be an option to check-in your clients so you know who is here and who isn't here. It makes it much harder to not see who is here and you just have to assume that your client got here on time when that might not be the case. Also it would be nice if the clients can check in on the client device but either way would be helpful.
4 votes -
Middle of the Road Service Plan.
Can you bring back the old service plan that cost $50 and give back some features that are important for most businesses? This $30 plan is junk. But I also do not need the $85 plan as I don't sell online. I just want back seeing my costs so I can know my profits and cost for inventory at the end of the year, being able to combine Open orders, being able to Exchange items on a Paid order and being able to sell something by the pound. I can't be the only one who would happily pay what I…
4 votes -
Clover Dashboard Manual Closeout
Please allow the manual closeout of the current batch on the Clover dashboard. Right now manual closeout is only available on your Clover POS terminal. However, if we are away from the business and need to do a manual closeout remotely, we would need this option available on Clover dashboard. Please add a button under Clover dashboard > Finances > Closeout > View Current Batch. A manual option on dashboard would help greatly. Thanks.
4 votesThank you for submitting your Idea to UserVoice.
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Reporting
There should be a filter for reporting that allows you to choose transaction type. As of now, we can only print a report that separates the debit and credit card transactions. The end of day batch emails only contain card transactions, but there is no report that can mimic this information. My intent is to isolate the cash from the card transactions.
4 votes -
Collapsible Modifer Groups
Collapsible menus are useful because they help organize content in a compact, accessible way, making navigation more efficient. Without collapsible menus, users need to scroll through long lists or sections to find what they're looking for, leading to a cluttered interface and a less smooth experience.
4 votes -
Need to "Disable" an employee (vs "Delete") to meet PCI Compliance requirements (employee may return later to process transactions)
Please provide a "Disable" button (vs "Delete") to apply to an employee's credentials to meet PCI Compliance requirements to minimize employee access while they are assigned to non-cashiering duties. It is undesirable to "Delete" an employee as they may return later to process payment transactions. To meet PCI, a current list of active employees must be maintained. Since the employees are temporarily assigned to other duties, they may return to work in Cashiering. With only the "Delete" button (current situation), the employees who temporarily leave are left with their Clover access and during PCI compliance regulatory reviews, this becomes a…
4 votesThank you for submitting your Idea to UserVoice.
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Bring Back Register SaaS Plan Option
I've discussed the new Retail Growth plan with some merchants on the Payments plan today. Feedback suggests some merchants do NOT want a web site or to sell via e-commerce. Specifically, some retailers are contractually forbidden from selling certain products/lines online so there is no value in them having a website. Therefore, the Growth plan would result in their paying for something they can't use.
4 votes -
Sales tax
My issue is when we pay sales tax we have to report our taxable items sold and also our non-taxable items sold. Your current reporting shows both of these line items, but it does not go any further. I need to be able to select the non taxable items and see how the clover got to the number it did so I can then be able to report it to the government. There is currently no way to see the items that clover added together to get the non-taxable amount.
I would really like to see the sales tax reports…4 votes -
Restore lost functionality to inventory screens
Restore lost functionality to inventory screens.
The columns in categories does not hold changes made top which columns are displayed, even if you click "save"
Next time your in the screen they have reverted back to default.
Why even have a "In Stock" column when what you need is "stock Count"
I waist too much time changing these back to what I need, every time go go into the category inventory screens.
The columns used to stay put until the most resent update when a lot functionality went away, including being able to scan a UPC or enter an items…4 votes -
Invoice feature-order number visibility in transaction payment details
When using the invoice feature, you can enter the order/invoice number for the payment. However, this information is not available when looking at the transaction in the payment details section like it does when you process the payment yourself in the virtual terminal. Please make the order/invoice number available in the payment details section when the payment is made with the invoice feature.
4 votesThank you for submitting your Idea to UserVoice.
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Add previous and next Items Buttons while editing an item
It would make adding or making mass edits to items if there is a "previous item and next item" buttons on the top somewhere when edit a single item. This would just take you to the next item in the list you were in. instead of backing out and finding the next item.
4 votes -
The ability to edit the price when going into Register and selecting the item. Have a toggle switch for edit pricing under Price Per Copy w
The ability to edit the price when going into Register and selecting the item. Have a toggle switch for edit pricing under Price Per Copy with no quantity limits.
Variable pricing does not work
because it limits the quantity count.Our old POS had a check box for adjusted pricing. Whenever we pull up that product, let's say a color copy at $.039, we could click on the price and change the cost immediately when creating an order. All of this without going back into Inventory and changing the price. It's a price change just for that particular order then…
4 votes -
Invoice management on the POS
There needs to be a way for the us to access invoices via the POS and mark paid when the customer comes in to pick up the order. Which would allow us to mark the orders paid without deleting the order and having to input everything again at the register. We also need to be able to itemize the invoice for our customer. I know that you can from Square and QuickBooks.
4 votesThank you for submitting your Idea to UserVoice.
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An option to have the Sales & Tender Report sort alphabetically instead of in descending order of sales.
It would be helpful if we had the option to sort alphabetically. I need to input the sales by device into a spreadsheet and the card types aren't always in the same order.
4 votes -
Individual User ID Reporting
The merchant would like a feature to allow individual user id to pull reports that only show what that individual user id has captured in sales. We are an academic institution with certain levels of information (donors) that we don't want student employees seeing. However still want the students to have access to the reporting function. So we need them to be able to pull reports but have certain information blocked out to their specific account reports
Thank you, btw the devs for Clover are the best!
4 votes -
CLOSE OUT TIME IN DASHBOARD DOESN'T MATCH THE ACTUAL CLOSE OUT TIME IN FD POS.
I have a client that has auto settlement set at 6:16pm PST in FDPOS. The Closeout screen in the dashboard is showing 5:30pm closeout so when they run a sale after 5:30pm, the totals in the dashboard don't match his deposits. Please sync the closeout time in the dashboard "closeout" screen with the auto settlement time in FDPOS. Or allow merchant to adjust the closeout reporting time manually in the dashboard. If the Closeout screen can't be fixed, you might think about removing the Closeout screen completely since it's causing more confusion to merchants than anything else.
4 votes -
Need to see CUSTOMER NAME under CUSTOMER column in TRANSACTIONS list.
Under TRANSACTIONS > PAYMENTS, there is a column for "Customer" name, but it doesn't actually list the customer's name there. I have to open every single transaction to see the name we had entered on the Clover terminal at the time of purchase. Can't you just list them here? It used to have this feature before the update.
3 votesThank you for submitting your Idea to UserVoice.
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Customer Notes No Longer Visible in Transaction List
The recent change to the Clover reporting interface has made it significantly more difficult for us to use customer notes.
Previously, customer notes were visible directly from the transaction/reporting screen. With the new layout, I now have to open each individual transaction to determine whether a customer left a note.
This is a major issue for us as a charity. Our donors use the customer notes to indicate where they would like their donations to be designated. Being able to see these notes directly from the transaction list is essential for accurately processing and allocating donated funds.
Having to manually…
3 votesThank you for submitting your Idea to UserVoice.
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Multi - Day Appointments
Would love to have the ability to schedule multi day appointments
3 votes -
Search Functionality For Items Report
Client would like the ability to search items when viewing the items report via the web dashboard, instead of the collapsed columns/ categories interface currently
3 votes
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