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Services

Welcome to the Clover Services Forum.  You're here because you are a Clover Services merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Services space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Appointments: Ideas related to Clover’s Appointment software.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.
Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Multi-LocationIdeas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Services

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211 results found

  1. Hello,

    Can we get a Database that links Card numbers to phone numbers automatically like how xxxx does it. I am tired of having to enter the SAME customer's phone number in every time they purchase something. It is embarrassing that this system doesn't have the ability to remember things like this. Also it would be nice if another Clover user just entered the customers phone number and then they come to me, it would already be there to text them their receipt.

    Thanks,

    3 votes

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  2. When using the invoice feature, you can enter the order/invoice number for the payment. However, this information is not available when looking at the transaction in the payment details section like it does when you process the payment yourself in the virtual terminal. Please make the order/invoice number available in the payment details section when the payment is made with the invoice feature.

    3 votes

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    0 comments  ·  Invoice  ·  Admin →
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  3. It would be nice if the "Search" boxes stayed at the top of the page after you open an item.

    3 votes

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  4. Why is there no direct link to the developer page within the main dashboard of your account. It makes absolutely no sense to have to make yet another login to get into the developers area. This way anything you develop is linked back to your account.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  5. I have to see the Notes section of every past paid invoice to be able to see which events they've registered for. If I could have a custom report that exported to Excel with the Customer Name, Date, Amount Paid and Notes section (which shows exactly what dates they purchased), I could easily check this data without going back manually through every order receipt (which is the only way to see the Notes section now).

    3 votes

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  6. The ability to edit the price when going into Register and selecting the item. Have a toggle switch for edit pricing under Price Per Copy with no quantity limits.
    Variable pricing does not work
    because it limits the quantity count.

    Our old POS had a check box for adjusted pricing. Whenever we pull up that product, let's say a color copy at $.039, we could click on the price and change the cost immediately when creating an order. All of this without going back into Inventory and changing the price. It's a price change just for that particular order then…

    3 votes

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  7. First, let's start off saying that I love the clover system. Very user friendly!!
    When doing inventory is it very organized in a-z order but when working the inventory in letter beginning in f after editing it sends you back to the top start. If it could hold the inventory where you left off would be very helpful especially when clearing out old inventory. In reporting, items sales breaking down the categories for sales report it used to hold the category you have selected for the next day now it clears, and you have to select the category items from…

    3 votes

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  8. Please allow the remaining balance on a gift card to automatically print on the payment receipt. It slows down a business when they need to go to the gift card app to see the balance

    3 votes

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  9. Can we please stop w the mandatory emails. The customer knows we are storing their card numbers

    3 votes

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  10. It would be helpful if we had the option to sort alphabetically. I need to input the sales by device into a spreadsheet and the card types aren't always in the same order.

    3 votes

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  11. Allow resellers or admin users to make changes to the device name that shows up on the reporting. Currently only the owner is able to make this change.

    3 votes

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    0 comments  ·  Hardware  ·  Admin →
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  12. Merchant requesting an option to pull a report to see when certain inventory is added

    3 votes

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  13. The merchant would like a feature to allow individual user id to pull reports that only show what that individual user id has captured in sales. We are an academic institution with certain levels of information (donors) that we don't want student employees seeing. However still want the students to have access to the reporting function. So we need them to be able to pull reports but have certain information blocked out to their specific account reports

    Thank you, btw the devs for Clover are the best!

    3 votes

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    Under Review  ·  2 comments  ·  Reporting  ·  Admin →
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  14. Regularly I pull a Sales Report with a Custom Date Range. Your website requires that I type in the full dates. It would be appreciated, speed things up, and increase my confidence if you had a calendar pop-up/drop-down in which I could select the dates. It feels archaic to have to type in the dates and a calendar pop-up option is a common feature elsewhere. Annoys me every time. The option to either, type in the dates or select from a calendar would be ideal.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  15. attach form to services directly so they know what waiver to select

    2 votes

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  16. I need to be able to import my customers from a different merch ID all at once instead of adding clients one by one.

    2 votes

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  17. I have a large client with more than 1,000 Clover MIDs who is interested in developing support for AFTs (Account Funding Transactions) for a semi-integration. According to the DevRel team this is not currently on the roadmap for Clover. Please consider this for future development.

    2 votes

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    Deferred  ·  0 comments  ·  Other  ·  Admin →
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  18. While travelling please add an option to enable secondary verification by email. Often I do not have access to my primary telephone number as I use a data plan while travelling.
    I am sure that I am not alone, I use an eSim and my WhatsApp

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  19. Kindly consider adding a basic inventory tracking feature to the platform. This functionality would allow merchants to monitor item stock levels in real time—tracking quantities sold and remaining inventory. Additionally, it would be highly beneficial to include a low stock alert system that notifies merchants when item quantities fall below a predefined threshold. This would help prevent stockouts and ensure timely restocking

    2 votes

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    Planned  ·  0 comments  ·  Inventory  ·  Admin →
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  20. When running reports the system should be able to see how many times a modifier was selected on items. For instance we have crown royal as a item with a modifier for (chocolate, peach, black berry, regular, salted caramel, apple, vanilla). When running a report it only shows how many crowns you sold but no breakdown of which one was selected. Same goes for beer types high noon, white claws, carbliss, sun cruisers...etc. They come in so many different varieties and without having 1000 buttons on the screen for your workers to go thru we try to make it easier…

    2 votes

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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