243 results found
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CLOSE OUT TIME IN DASHBOARD DOESN'T MATCH THE ACTUAL CLOSE OUT TIME IN FD POS.
I have a client that has auto settlement set at 6:16pm PST in FDPOS. The Closeout screen in the dashboard is showing 5:30pm closeout so when they run a sale after 5:30pm, the totals in the dashboard don't match his deposits. Please sync the closeout time in the dashboard "closeout" screen with the auto settlement time in FDPOS. Or allow merchant to adjust the closeout reporting time manually in the dashboard. If the Closeout screen can't be fixed, you might think about removing the Closeout screen completely since it's causing more confusion to merchants than anything else.
4 votes -
Custom Sales Report - Calendar pop-up
Regularly I pull a Sales Report with a Custom Date Range. Your website requires that I type in the full dates. It would be appreciated, speed things up, and increase my confidence if you had a calendar pop-up/drop-down in which I could select the dates. It feels archaic to have to type in the dates and a calendar pop-up option is a common feature elsewhere. Annoys me every time. The option to either, type in the dates or select from a calendar would be ideal.
3 votesThanks for raising this - we'll be addressing it soon.
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dashboard timeout is too short
Clover is logging me out after 15 minutes on the desktop. I am repeatedly logging back in throughout the day. Can you please give us a setting that allows us to stay logged in for an hour like it was previously? I'm in the back office trying to work. I don't have a security issue with being logged in.
3 votes -
Invoice Number/Customizable Fields for Hosted Payment Page and Invoice payment – This would allow merchants to create a required field for i
Invoice Number/Customizable Fields for Hosted Payment Page and Invoice payment – This would allow merchants to create a required field for invoice numbers to be submitted with payment information.
3 votesThank you for submitting your Idea to UserVoice.
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Check-In Option
There should be an option to check-in your clients so you know who is here and who isn't here. It makes it much harder to not see who is here and you just have to assume that your client got here on time when that might not be the case. Also it would be nice if the clients can check in on the client device but either way would be helpful.
3 votes -
Add devices to Sales Overview
I have a seasonal merchant that rents 80+ Clover devices for their annual event. They need a report that lists credit/debit sales by device so that they can separate sales by revenue centers. The Cash Log report shows the device name.
3 votes -
appointment
Employees need to be able to accept their own appointments and manage appointments just as the owner. As a Salon each stylist is in charge of their own schedule to so being able to accept these apts on their own is important. They also need to all be able to access the schedule from their phones.
3 votes -
invoice
I have a lot of merchants that would love the ability to customize invoices from the dashboard. not only with items and/or services but with disclaimers and notes. It would be good to have a better invoicing system that is as good as or better then our competitors(stripe....etc)
3 votesThank you for submitting your Idea to UserVoice.
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Clover Dashboard Manual Closeout
Please allow the manual closeout of the current batch on the Clover dashboard. Right now manual closeout is only available on your Clover POS terminal. However, if we are away from the business and need to do a manual closeout remotely, we would need this option available on Clover dashboard. Please add a button under Clover dashboard > Finances > Closeout > View Current Batch. A manual option on dashboard would help greatly. Thanks.
3 votesThank you for submitting your Idea to UserVoice.
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Reporting
There should be a filter for reporting that allows you to choose transaction type. As of now, we can only print a report that separates the debit and credit card transactions. The end of day batch emails only contain card transactions, but there is no report that can mimic this information. My intent is to isolate the cash from the card transactions.
3 votes -
clover dashboard
I am writing to express our concern regarding a recent change in the Clover dashboard. Previously, the cellular data portal displayed the device names alongside the serial numbers and SIM numbers, which was incredibly useful for our operations. However, in the latest version of the dashboard, this feature appears to have been removed.
we use to see the device names in the clover flex terminals also which was so handy they have also removed itWe manage a fleet of 65 Clover devices, and without the device names, it has become significantly more difficult and time-consuming to identify and manage…
3 votes -
Sort Customer List!
About 6 months ago, Clover's Customer list on the dashboard and the Customer app on the device sorted customers by most recently added. I relied on sorting the customer list by recent for my business functions. Now it only sorts customers by alphabetical order. It's a small change, but it has greatly impacted my business.
I think it would be great for everyone if we could sort the customer list by criteria, such as:
- *Recently added to the customer list* (important)
- Recently paid/ordered
- Phone number (starting digits from low to high or vice versa)
- Alphabetical
I feel it's…
3 votesThank you for submitting your Idea to UserVoice.
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Reorganize reports based on updated categories
Trying to update my reporting based on a reorganization of my categories. Please make the change that past reports can be updated on new categories
3 votes -
Multiple Phone Numbers added to two factor authorization
I have multiple users on my clover account - and the two factor code to authorize them to go on our account - only comes to my phone. Can you consider adding additional phone numbers to my profile so we all would get the code to our phones? If I'm out of the country or asleep or unreachable - this is not working for us. I would love to add all my colleagues to the account profile to avoid this. I look forward to hearing from you. Thank you
3 votesThank you for submitting your Idea to UserVoice.
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admin or manager can't delete employee
Restore the functionality for administrators or managers to delete employees from the dashboard.
3 votesThank you for submitting your Idea to UserVoice.
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Enhancement to Create Website process
Enhancement to "Create a branded website" tab/process.
Services Growth Tier has ability to take payment/deposit online. First time merchant (who is used to card present instore) may not be familiar aware of option to take payment online as part of appointment process. That option for setup is under the primary view settings -> Services and Appointments section for Appointment Booking. I think there would be a benefit to have reference and link to the Appointment Booking section from the Create Branded Website page. I think having reference to Fraud Filters/Fraud Setup there would be beneficial as well.3 votes -
Invoice feature-order number visibility in transaction payment details
When using the invoice feature, you can enter the order/invoice number for the payment. However, this information is not available when looking at the transaction in the payment details section like it does when you process the payment yourself in the virtual terminal. Please make the order/invoice number available in the payment details section when the payment is made with the invoice feature.
3 votesThank you for submitting your Idea to UserVoice.
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Item Search Boxes
It would be nice if the "Search" boxes stayed at the top of the page after you open an item.
3 votes -
Links to developer area
Why is there no direct link to the developer page within the main dashboard of your account. It makes absolutely no sense to have to make yet another login to get into the developers area. This way anything you develop is linked back to your account.
3 votes -
3 votes
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