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Payments

There are a lot of ways to take a payment. Let us know your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Discounts: Ideas related to Clover’s Discount feature.

Recurring Payments: Ideas relating to Clover’s Recurring Payments feature.

Refund/Exchange: Ideas relating to Clover's Refund & Exchange functionality.

Taxes: Ideas related to configuring, charging and managing taxes.

Tipping: Ideas relating to tipping.

Virtual Terminal: Ideas related to Clover’s Virtual Terminal

Voids: Ideas related to Clover’s voiding functionality.


Payments

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248 results found

  1. I want to be able to have my staff or manager set up recurring payments for customers since I am membership based. It only allows admin/owner to create. Do not want employees to have access to admin/owner information.

    1 vote

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  2. When using a card to start a tab/ Pre Authorization the pre auth amount should increase as the tab builds. For example if i start a tab and its $15 and you click the pre auth of $25 and save the card the next time they get a a drink or food the total would then be $35 but the pre auth is still @ $25. the pre auth should increase with the order amount and not stay at $25.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  3. Currently when customers are putting in their pin, it only shows numbers. Merchant says some of her customers use letters and would like that to show the T9 keypad just as a visual indication of what letters are being pressed.

    1 vote

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    Thank you for submitting your Idea to UserVoice.

  4. Taxes on SNAP EBT 'Food Stamp Payment Cards' must be striked out "automatically to ZERO" during swiping up the cards. Until now we are doing it manualy (take out taxes) but we miss out on certain transactions during rush hours.

    1 vote

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    Under Review  ·  0 comments  ·  Taxes  ·  Admin →
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  5. Need the ability to allocate a percentage of individual net sales from one employee to another. (ie: allocating 2% of each individual server's net sales to the bartender at the end of each server shift).

    1 vote

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    0 comments  ·  Tipping  ·  Admin →
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    Thank you for submitting your Idea to UserVoice.

  6. Change the default receipt message. Currently it says 'Hey, Your payment has been received.' I don't like the salutation 'Hey' can you change it to 'Hello' or leave it off?

    1 vote

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  7. Invoice sent to

    — —

    Scheduled for

    Wednesday, May 14, 2025

    Payment due by

    Our Merchant would like the 21 & 45 due by added

    1 vote

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  8. The Essentials service plan is missing from the Clover User Voice Forum options. Payments, Restaurant, Retail, and Services are available, but Essentials is not a section listed, so there is nowhere to add a suggestion specific to that plan that does not fall under the other plans.

    1 vote

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  9. It is just a request to incorporate merchant DBA name in the closeout report sent to Merchant's email address. Currently we only have MID in the email sent. It will be a problem for the merchant to identify the business if they have two or more account linked the same email address.

    1 vote

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  10. We recently switched over to Clover from Square for our veterinary practice. Today we learned that we are unable to take split payments unless enrolled in a restaurant plan (according to support). We find it extremely silly because when we used Square we were able to do split payments for our clients with no additional application or plans needed. I've also used Square at restaurants and split payments work the same way without needing anything special. Needing to pay for a different plan just for this one function makes no sense to us and also not being able to benefit…

    1 vote

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    Not at this time  ·  0 comments  ·  Other  ·  Admin →
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  11. 1 vote

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  12. In Customer List – Business Name does not appear as a column. Clover Support recommended that they put Business Name in First Name field as a workaround.

    Recurring Payments – there isn’t a column to show Next Run payment date, only Last Run

    1 vote

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  13. Make a way that customer will make signature (in the clover duo machine or any other machine that makes digital signature) not just for transaction but also for store policy such as "No Refund".

    1 vote

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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  14. We are a business that doesn't have french language support. Additionally all of our customers are English speaking. We would like to have the option to remove the French that is automatically added to our e-invoices that are coming from the virtual terminal.

    1 vote

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  15. We are a gym that uses the recurring billing option within the clover dashboard for our 1st of the month fitness deductions for our members. The feature works great, but there is no transaction reporting option to include ONLY our 1st of the month fitness deductions. We also have a point of sale device that is tied in, so all transactions are included within the reporting. In order to make the report correct the date range needs to span over the course of 3-4 days, as recurring billing starts pending 1-2 days prior to the actual deduction date and usually…

    1 vote

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  16. PLEASE for the love of god, add a void option, or an option to change payment methods if someone made a mistake, to the register app. It’s so difficult when doing bookkeeping, and calculating commissions for contractors, as it still counts as income.

    1 vote

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    Under Review  ·  0 comments  ·  Voids  ·  Admin →
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  17. Hello,

    I would like to confirm whether it is possible to display an indication for "Offline Payment" on merchant receipts when transactions are processed without a network connection on the Clover device. Currently, there is no specific indication when an offline payment is made, which may cause confusion for merchants.

    Could you please verify if this can be implemented so that receipts clearly state "Offline Payment" in such cases? Your confirmation on this matter would be greatly appreciated.

    Thank you.

    1 vote

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  18. Hello,
    We need to be able to apply either
    1. A variable discount to orders, or
    2. A percentage that is not a whole number. Can you please help us to make Clover a better fit for Retail?

    1 vote

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    Under Review  ·  0 comments  ·  Discounts  ·  Admin →
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  19. When a customer is exchanging an item of the same price, there should be a way to disable Sales Tax so that it is not re-added to the order. The customer already paid the sales tax when the original purchase was made. If tax is added to the exchange then the customer is paying same sales tax TWICE.

    1 vote

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  20. Only allow one discount per ticket or item

    1 vote

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    Deferred  ·  0 comments  ·  Discounts  ·  Admin →
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