402 results found
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Automatic Tax exemption on swiping of Food Stamp Payments EBT cards
Taxes on SNAP EBT 'Food Stamp Payment Cards' must be striked out "automatically to ZERO" during swiping up the cards. Until now we are doing it manualy (take out taxes) but we miss out on certain transactions during rush hours.
4 votes -
Partial refund
We have the mobile card reader for our deliveries and you guys used to have an option for a partial refund now it’s just a full refund. Can we suggest a partial refund option to put in the next update please?
4 votesThank you for submitting your Idea to UserVoice.
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Need to allow round up or round down for discounts
There needs to be a setting to allow the retailer to choose whether a % discount will round up or down. As with most retailers, our prices end with .99. Currently, when we apply a 50% discount to an item that costs $4.99, the customer is charged $2.49. If we had the option to round the discount, the customer would be charged $2.50. This may not seem like much, but over the course of a day like today. where we have already applied 332 discounts, the cost adds up. $3.32 per day for a year is over $1,000.00 in lost…
4 votes -
payment link notification
I need the business name and any notes/comments from the client added to the notification
4 votes -
Extend Void and Refund timeframes for PIN Debit
Extend Void and Refund timeframes for PIN Debit cards. The current timeframe is 25 minutes for refund and 2-3 minutes for void. It is very frustrating when the choice to refund is cash or giftcard. We are a hospital and do not use those methods. It was also very frustrating that this information with the timeframes is not listed in any FAQ on the Clover site. There is no way to adjust this in the system and the answer that was given is that the system is built this way. It was not this way a year ago. This is…
4 votes -
Would like for the tips to be added to whichever employee starts the order regardless of which employee closes it out.
Would like for the tips to be added to whichever employee starts the order regardless of which employee closes it out. Recently I noticed some of my employees orders tips were going to a different employee when closed out.
4 votes -
tax payment link
On the dashboard, in account and setup, under Payment links, it isn't possible for a merchant to add taxes to a payment link, button, or QR code payment. A merchant with the Essential plan, integrated to Quickbooks, cannot sync taxes to quickbooks with payment links. Also, there is no detail about what the customer in buying under payment link. The ''Basic information name'' doesn't show anywhere in the payment link.
4 votes -
get rid of thanks for visiting screen
Get rid of the Thanks for Visiting Screen, after a transaction is approved. Or at least make it customizable or optional.
4 votes -
Can you charge the reoccurring early mornings and not sporadic at multiple times during the day
Former First Data user here. Can you charge the reoccurring early mornings and not sporadic at multiple times during the day? Would love for it to happen around 2-4am that way its already done when the business opens. Currently they start at 8-9am and end 9pm
4 votes -
Clover Go Tap to Pay
Allow Tap to Pay option in Clover Go to be enabled by the employees and not just the account owner. Clover account owners may not always use an iPhone and to restrict enabling this option to just the owner can restrict employees from using the Tap to Pay feature.
4 votes -
refund debit cards
Kevin, you say that FIserv will give approval to refund to a debit card, but I have searched site and called and no one knows what you are talking about. If you won't refund to a debit like every other retailer in the world...please add cash as an option. I don't want to do a manual transaction because it does not put the item back in to inventory. PLEASE RUSH THIS.
4 votes -
More Refund Flexibility
Need store credit option for item returns that do not qualify for a refund.
4 votes -
Refund receipts from dashboard virtual terminal
Receipts for refunds posted on the dashboard virtual terminal should be emailed to customers. Currently no receipt is emailed. Crazy.
3 votesThank you for submitting your Idea to UserVoice.
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Partial Refunds Webdashboard
Currently if a line item is associated with the order, merchants are not allowed to process partial refunds via the web dashboard unless an item is selected. Please add the same functionality available within the refund application at the device level which allows merchants to key specific amounts for refunds.
3 votes -
501C3's - Donor Opt to Cover Card Processing Fees with Opt for Recurring
I'd like to see Clover offer a very simple option for 501C3's, or maybe a separate Rate Method (?) for Non Profits where there is a Flat Rate and the Donor/Card Holder has a simple button to MARK/CHECK to cover the processing fees at x%, as well as another box if they'd like to set up RECURRING payments $ amount, frequency (ie Monthly), and end date so there is no confusion. This would be a great solution to help Non Profits, a win win as they could earn more donations with less time spent doing so. Thank you for listening!
3 votesThank you for submitting your Idea to UserVoice.
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Merchant would like to have a house accounts option
Since Clover does not offer a built-in house accounts feature, the merchant must rely on third-party applications. House accounts allow customers to prepay funds and have purchases deducted from their balance each time they visit.
3 votesThank you for submitting your Idea to UserVoice.
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Allow partial payments in Clover Go and Virtual Terminal/Dashboard to be paid out.
Currently when there is a partially paid order on accounts that only have the dashboard or clover go to process payments, they have no way to complete it. This causes the order to show in the open orders tab on the clover go with no way to remove it. There is no option to take the rest of the payment on Clover go or the Dashboard.
3 votesThank you for submitting your Idea to UserVoice.
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Tip options
option to pick what type of sale we are running. So, it can have an option for a tip or not an option for a tip.
We would like the tip option to show when collecting payment for services rendered by the esthetician IE: Facials, but not to show for collecting payments for the doctor. IE: copays or deductibles.
3 votesThank you for submitting your Idea to UserVoice.
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Cash Discount (Issues)
Current Problem: Hello, The 4% increase will only apply to items in inventory and those items would have needed to have been added before Cash Discount increase was enabled.
Need: Hello I would like to see the items run as a sale that may not be in the inventory but paid by credit card increased by 4%
3 votesThank you for submitting your Idea to UserVoice.
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Separate access control to VOID from REFUND.
Separate access control of VOID from REFUND. Out merchant site policy does not allow cashiers to issue refunds, but allow to VOID any transactions that are result of an error. As of today, the access to VOID is controlled by the access to REFUND. Since we cannot enable cashiers to issue REFUNDS by the policy, we cannot enable cashier to void transactions due to the system control limitation. This reduces our customer's satisfaction when we cannot fix an error by voiding a transaction. Please separate access control to VOID from REFUND.
3 votesThank you for submitting your Idea to UserVoice.
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