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  1. 10 votes

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    andrew block supported this idea  · 
  2. 10 votes

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    Thank you for sharing your feedback. Look for an update shortly to replace some of the functionality you’ve mentioned. Once you apply the update, please let us know what you think. We have great plans for the development of the Clover Dashboard app, and will release updates regularly. In the meantime, you can access all the previous functionality by logging in to your account at clover.com/dashboard/login.

    andrew block supported this idea  · 
  3. 22 votes

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    andrew block supported this idea  · 
  4. 16 votes

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    andrew block commented  · 

    Many C-store merchants are asking for a better way to process EBT on Clover. Currently there is no way to confirm EBT eligible items and tax can only be removed from the entire order, therefore 2 transactions are necessary. I have asked app developers to come up with a solution and none are interested because they state Clover does not allow integration into payments.

    andrew block supported this idea  · 
  5. 202 votes

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    andrew block commented  · 

    Many FSR merchants are complaining that there is not a way to remove a payment from an order without refunding the entire order and then having to re-enter the order and fire to the kitchen again. They need the ability to void the payment and enter a new payment without voiding the entire order.

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    andrew block commented  · 

    This feature would be very useful. Often times a CC is accidentally swiped for the wrong guest and then the whole order needs to be deleted, re-entered and fired to the kitchen.

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    andrew block commented  · 

    There should be a way to void or remove the payment on a closed order without having to re enter the order.

  6. 92 votes

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    Started  ·  8 comments  ·  Taking Payments » Voids  ·  Admin →
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    andrew block commented  · 

    Merchants are requesting the ability to track removed items with descriptions of why the item is being removed/deleted. Merchants are complaining that the entire order is deleted if there is only 1 item on the order that is removed.

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  7. 32 votes

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    andrew block commented  · 

    Many merchants have requested the ability to auto-print the customers copy of the CC receipt. Currently the only option we have is to auto-print all customer receipts. This is unnecessary for cash payments. Merchants would also like the ability to reprint the CC receipt after the tip is adjusted to show the tip amount entered.

    andrew block supported this idea  · 
  8. 60 votes

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    andrew block supported this idea  · 
  9. 47 votes

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    andrew block supported this idea  · 
  10. 36 votes

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    andrew block supported this idea  · 
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    andrew block commented  · 

    Many FSR Merchants have requested the ability to "repeat" an item and fire it to a printer. It would be much faster for the server or bartender to touch the item that was already fired to re-add to the order and fire again.

  11. 15 votes

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    andrew block commented  · 

    Many FSR and Bar merchants have asked for the ability to have 2 cash drawers attached to 1 Clover Station and have the ability to assign 1 cash drawer to each bartender.

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  12. 36 votes

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    andrew block supported this idea  · 
  13. 11 votes

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    andrew block supported this idea  · 
  14. 90 votes

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    andrew block commented  · 

    FSR merchants are requesting customer head counts in reporting. This could be done by requiring the server to add a beverage item for every guest.

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  15. 41 votes

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    andrew block supported this idea  · 
  16. 26 votes

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    andrew block supported this idea  · 
  17. 32 votes

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    andrew block supported this idea  · 
  18. 17 votes

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    andrew block supported this idea  · 
  19. 54 votes

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    andrew block supported this idea  · 
  20. 10 votes

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    andrew block supported this idea  ·