239 results found
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Notification when there is communication issue with the kitchen printer
When the kitchen printer goes offline there needs to be a notification that stays on the screen that requires acknowledgment from the server before closing the screen out. Also, when this happens the system should automatically print the kitchen chit on the receipt printer so the server can bring this back to the kitchen staff and let them know there is a printer failure of some sort. Currently, the system only flashes across the screen, puts a tiny little icon on the top of the screen that no one is going to see, and I have to manually redirect the…
41 votes -
Printer Options -Orders Receipts
The merchant would like the functionality of duel order receipts printing automatically. To achieve automatic printing of the order receipt the option currently selected is "print when hitting save" as the merchant does not want customers to pay immediately. adding a 2nd receipt printer as an order printer, forces the merchant to choose a destination for the order receipt which takes away the luxury of automatic printing of order receipts. Is there a functionality that could be added that will allow the receipt printer to seamlessly double as an order, as well as mimic the settings chosen via the order…
5 votes -
36 votes
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A strident beep would be useful in case of "declined transaction"
Set a different ringer (and a strident one) when a transaction is declined: to alert the employee who is processing the transaction and avoid for that transaction to pass unnoticed. it has happened in my salon: the screens sequence did not make it clear that a transaction was refused, and no beep came on to make it conspicuous.We got defrauded without being alerted!
8 votes -
When will the 2nd cash drawer be able to be used?
This was one of the main selling points for station 2018 and it still is not able to be used. Two drawers opening at once does me no good. Have not even seen a status update to under review on any prior requests.
90 votes -
sign on customer facing mini with telecheck
would like customers to be able to sign on customer facing mini when using telecheck.
2 votes -
25 votes
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would like the enable/disable manual card entry on classic station
Merchant has a clover station classic and the enable/disable manual card entry is not an option for classic station only clover pro. Merchant would like the option on classic station.
3 votes -
12 votes
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Desperately in need for a Front facing printer extension cord
Getting several requests for a extension cord for the Clover 2018 Front Facing printer.... Merchants with limited counter space are forced to make modification at additional expense to use the Clover Station 2018 near or at the counter. I received 2 requests this month due to the Covid-19 situation
situation2 votes -
Longer cord for the Mini tethering
Hardware Suggestion*
The cord that comes with he Mini is sometimes too short for clients. A variety of cord sizes to purchase would be really helpful if at all possible!
11 votes -
4 votes
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We are having multiple Clover Mini's chip readers damaged by the new thicker "rewards" cards. We need to do something to correct this.
We are having multiple Clover Mini's chip readers damaged by the new thicker "rewards" cards. We need to do something to correct this. Clients are having to pay for this known issue when their equipment is past warranty.
36 votes -
Sleeve Color Options
Multiple color options for Clover protective silicone sleeve to provide customizable look/experience
10 votes -
Service fees on Clover Go
Add service fees to Clover Go . The merchant wants to be able to add tips, taxes and service charge together in a transaction.
7 votes -
Spanish language on the Clover Station 2018
Please enable spanish for Clover Station 2018. It's available on the Mini and Flex, and rather easily so. Meanwhile, on our flagship device, the most popular/second most popular language on the planet is not.
12 votes -
Allow orders to be printed to a different station printer
Allow an order to be printed to another station printer on the account. Orders flagged with certain labels should be able to be printed to another station instead of having to put in an additional SP700. From a "Server Station" I want anything named "Drinks" to print to a "Bar Station" and anything labeled "Food" to print to the SP700 in the kitchen. This is a VERY common setup for bars and restaurants and having an extra printer behind the bar is a cumbersome and crowded setup.
34 votes -
Clover Go - Tender Types
Merchant would like the tender types added via the dashboard to be view able in the clover go app
11 votes -
Disable USB
Have the ability to disable/enable the USB ports in the Clover to avoid unauthorized devices being connected. If the USB port is disabled, any device plugged in that port will not communicate or sync with the Clover.
7 votes -
Remove 'Card Present YES' default toggle in hand-key mode on Clover Go
Users (and resellers) have not been notified of the new toggle switch under the Key/Scan menu. It defaults to YES every time you open the app. This is causing Visa and MC initiated chargebacks that merchants cannot dispute (handkeying a chip card that is "present"). There should be Yes or No bubbles instead of any default. So, our users all have to be called and MOTO clients will need to switch the toggle to NO for every transaction. Lots of angry merchants who are losing money!!
4 votes
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