239 results found
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Show most recent scanned item on screen
We run a grocery store and scan more than 10 items for most orders. The scanned items are shown from top to bottom. When we surpass 10, it stays on the first 10 items and we are unsure if we scanned the most recent item or not. This leads to mistakes as we have to drag it up and sometimes click on it or delete/add more of same item by accident. It is very inconvenient and unintuitive. We need you guys to update this so it automatically pulls the most recent item scanned up, or have new scanned items come…
3 votes -
Shorter Receipts
Customer payment receipts on the Flex 3 are way too long. Would like to see the option to have them shorter so we are not using so much paper
1 vote -
Ask for expiration date before CVV code when entering manually
Ask for expiration date before CVV code when entering manually. Avoid going back and forth with credit card. When you put in information manually, you normally have the card number and expiration date on the front side, once that is entered you turn the card and put in the CVV code. I very often take the info over the phone and the customer is frustrated because he gives the expiry date first but we ask for the CVV, then we ask him for the date which he already gave and must give again.
2 votes -
Clover solo needs to be able to accept contactless payments
Merchants want to tap cards on all devices…. It is easier, faster and reduces wear and tear on their chip card reader. Merchants don’t want to buy a duo just so they can accept contactless transactions. We would also like to see a simple inexpensive Bluetooth ( or connected) card reader with contactless option that would pair with solo, duo or other devices in case the main card reader breaks
7 votes -
Disable tender type by device
Customers have figured out that they can back out of a card transaction and select cash so are stealing product when they hand back the device and server believes the order is paid. Therefore, we'd like to be able to disable tender types (specifically cash) from the device.
1 vote -
Default Keys for Search Bar on Register App
There should be an option to select default keypad view on the search bar of the Register App. The default now is to show the large keyboard when search bar is selected. There should be an option to show only number keyboard so items can be searched with numbers only (e.g. PLU, or UPC).
1 vote -
Additional Weight Scale Support
Clover System Currently only supports one weight scale (CAS SW-RS). This weight scale is bulky sits on the countertop and has max weight limit of 20lb. It is long overdue that Clover System developer add support for other weight scales.
Here are some examples:
1. Zebra MP7000 scanner scale
2. CAS LP-1000N
3. Datalogic Magellan 9300i/9400i Barcode ScannerI am sure there are more frustrated clover users like me due to lack of other scale support.
1 vote -
Kitchen tickets settings
Please include setting to print to the kitchen by category. Salad’s together fry’s together burgers together and so on. Two tickets per order 1 by category for the kitchen staff and the 2nd for servers to put it all together for guests
3 votes -
mark@claphamgrand.com
in Clover dining, the time on the ticket for drinks is when the order was placed, but when we come to take the food order, the time will be the same as the drink order time. are we able to have the the time the ticket was created for drink and then for food?
1 vote -
mark@claphamgrand.com
i would like the KP printers to sound an alarm when the paper roll runs out. a long beep with be enough
1 vote -
I need to print on a lexmark printer,
I process transactions on a desktop computer and after processing have to go to transactions, search for transactions and print receipt. Would like reciept to be printed automatically on my Lexmark MX511de printer the way FirstData allowed.
1 vote -
device sound
merchant is asking for the feature to be removed or placed at the end of a transaction where it makes a sound to say the payment was successful. States that it is causing confusion for his workers and customers, when t makes the sound, they think the payment is successful and the business is losing money as sometimes it does not go through.
2 votes -
Facial recognition login with Admin role
Need better way to secure higher level access roles at the device. Four and six digit pin have been easily discovered. For those roles can we make the primary to facial recognition and the PIN only if facial has issues via 2FA to email for that role?
1 vote -
Clover Station Solo must allow accept contactless payments
contactless payment is a trend. Apple pay google pay Samsung pay..... I don't understand why Clover Station solo cannot accept any contactless payments. Even old fashion counter top credit card machine can accept NFC payments. Clover Station Solo cannot !??? Can Clover engineering make it happen? at least support P550 printer as optional !!! Please!
3 votes -
secure the Flex from theft and misplacement
often times merchants misplace their Clover Flex especially when there are multiple units that are handled. Then there are times when they are stolen.
Clover ought to consider anti theft mechanism (loud audible alarm or temporary GPS that is activated once and then must be reset)
call it "AFTER The Flex" Anti Flex-Theft Emergency Response
Another consideration is to have a live voice response when the unit is detected as off pre-validated premises3 votes -
Import export product Images and Description as we have to open new location
Merchant setup Inventory with Pictures and Description and now Merchant open another location he want to move same inventory with product description and pictures to other open location but right we are Only able to export and import inventory category, and other details but not product pictures and Description .It is very time consuming to add pictures of product and description for another location very pain full clover need to fix this issue and allow merchant to import and export product pictures and Description .
1 vote -
inventory build (labor rates/ services)
this would apply to all service companies, like plumbers, electricians and many more. It would be nice to have a service section that is not taxed and you could do a labor rate (hourly) or other time frame and when a user adds it to the invoice you could do it in increments i.e. 1.25 hrs , 2.1 hrs. This is something that I can do on quickbooks. I do like how your app works and I hope to see this in the near future. it would make my invoicing cleaner and less confusing for my customers. Thanks in advance…
1 vote -
communicate via lan
When the internet goes down at a merchants location that has several Clover stations, it would be great if the stations could communicate with each other over their LAN connection. When my bars lose internet the customers can only order drinks at the same exact Clover station where they opened their tab. And they can only close out at that same station as well. I have a bar that has 10 Clover station solos and the customers order from different spots all the time.
Or I have a restaurant where the server drops off the ticket at the table and…
1 vote -
Add note when deleting order
Add the ability to create a note for a deleted item or deleted order and the ability to track deleted orders.
13 votes -
emill.duran@fiserv.com
Flex gen 3 goes into a thanks for visiting screen in which you have to tap to finish the transaction, can there be a setting to bypass this screen?
2 votes
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