249 results found
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Clover FLEX NEEDS TABLE MAP IN CLOVER DINING
Clover Flex needs the table mapping of clover dining instead of a list. The list of numbers is overwhelming to the eye. The server can't memorize the numbers easily. The visual on the station and mini helps much more than the flex.
13 votes -
Order receipts waste too much paper on larger fonts
The order receipts are extremely wasteful when using medium or large fonts. All order receipts have too much information, and information is repeated.
When medium font size is selected, there are dotted lines and empty space between each item which causes the paper to be unnecessarily long.
While the large font should not have to be used, it is our only option as the small font is too hard to see at a distance for our chefs, and the medium font wastes too much paper. Although the large font is not ideal, it still uses less paper than the medium…
3 votes -
default note
make the default note bigger to include so we can include our warranty on every receipt to customers
1 vote -
Reporting
Can you make a report that shows expecting deposit for each employee. I can see the tip amount and the cash sells if I click on details, but I would like it to show on the Employees Reporting page all the employees and what their expected deposit is for a given date range. This is available on the Report app on the device
2 votes -
Add service charge or fee based on order type.
With more and more states outlawing plastic bags, we are forced to purchase reusable high-end high-priced bags for to-go items. In order to pass that cost along to customers, it would be nice to have clover let you add a service fee for these items by choosing the type of order so that the amount could be added only for takeout orders as opposed to dine-in orders. A surcharge by order type would solve that problem.
5 votes -
inventory
Merchant is requesting a feature to be added on the clover devices. He understands that categories can be re-arranged on the dashboard but he would like to be able to re-arrange them on the clover device too.
2 votes -
Clover Flex connection to Ethernet
It would be nice if the Clover Flex would be able to connect to ethernet. On the device, it shows it as an option but there is no port for an ethernet cable.
2 votes -
Alarm for COO orders needs to be louder and more persistent coming from the Clover device as employees are not hearing the order coming thru
Alarm for COO orders needs to be louder and more persistent coming from the Clover device as employees are not hearing the order coming thru
1 vote -
Tipping option on an email invoice from the dashboard.
I want to be able to send a customer an email invoice from the dashboard and have them see that they can tip if they want to. I do mostly remote work and get paid via credit card when the work is complete. Square has this ability to add it to the invoice. It'd help remote customers make some more money. Thank you.
3 votes -
Allowing reporting data (sales data) to be exported and imported when switching merchants
Some merchants want to switch processing companies but would lose access to the reporting data in one account. For instance, they are able to easily compare sales between today and this day last year. If they were to switch merchant processing companies, they would lose that privilege and would have to manually log back in into their old account for comparison. A way to export and import this data between different MIDs would be greatly beneficial.
4 votes -
Customise keyboard settings to enable number row
It would be great to be able to customise the keyboard settings to enable the user to include a separate number row at the top of the keyboard rather than having to hard press the top row of the keyboard to access numbers. This would be similar to other android devices.
1 vote -
Sticky Label font size
change Sticky Label font size
4 votes -
Clover Go: Option to remove 'print receipt'
I use the Clover Go with my Android device at Farmer's Markets and Craft Fairs. I do not print receipts (I'm a tree hugger LOL). It would be great to have the option to remove 'print receipt' from the choices shown to the customer after making their payment. I would like to keep email, text, or no receipt visible, and hide the print receipt option.
2 votes -
Flex SIM Options
I would like to see other options for SIM card providers. AT&T doesn't have a good connection everywhere so having the option for other mobile carriers would allow for more merchants to use the SIM option.
4 votes -
Provide Total Sales Reporting for Open Orders
Provide a running TOTAL sales for open orders on ORDERS app. Owner has to manually add up sales on open orders in order to see accurate sales reporting by hour, not just paid/closed out orders.
1 vote -
Order receipt format options don't work with Star 700 kitchen printer
Order receipts printed on a Star 700 kitchen printer do not follow the formatting options that are selected in order receipt setup. For example, when using a medium or small font, the printed dotted lines always print regardless if this option is selected or not in the setup. Grouping items also is inconsistent based on the font size selected. The order receipt preview does reflect the selected options, but the printer doesn't. Clover Station Duo running counter service app.
5 votes -
solo
There is no Near Field Communication on the Solo.
I don't have enough counter space for the duo but need NFC, why isn't that offered. You can ********* the oldest terminals that plug in through the phone line or ethernet, but it's not offered on a WiFi, cloud based system? Not sure what to do but its very inconvenient and my customers are asking for NFC that i cannot provide.4 votes -
Clover Flex Asking for Verification of Duplication on Brand New Transaction
Not asking for verification on a duplicate transaction that happened days/weeks previously.
We are finding with the new update our flex is now asking at random times to verify that this duplicate transaction is okay. The thing is, it’s the first time a customer is paying today. It’s confusing for staff and customers who assume they will be charged twice.
I understand the need for verification of the transactions are on the same day/similar timing. But if I have people that only come once a month, I don’t need to be selecting one of these options.
3 votes -
DUPLICATE PAYMENTS screen
this is regarding the DIPLICATE PAYMENT: AUTHENTIFICATION REQUIRED screen that pops up after most of our payments.
we are a cafe, doing many of our payments at approximately the same price, in a very short time frame. this screen pops up after 9/10 transactions, and really slows down the work process and customers get confused. this is a deal breaker for us and will force us to chose another system if it cant be corrected.
is there any way to eliminate this? or make it an optional screen?
thank you
3 votes -
online ordering
can you guys add a "search" button on the online ordering system with clover, customers don't need to scroll through pages of menus
3 votes
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