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Devices/Hardware

Welcome to the feedback forum for Clover Devices and Hardware. Please share your ideas for how we can update our hardware to improve merchant and customer experiences at the point of sale. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Device Setup: Were you able to easily put together and configure your device? Please express your thoughts on the device setup process here. 

2. Individual Device Categories: Share your ideas that have to do with all things hardware including the design, functionality, durability, compatibility, and more.  

3. Accessories/Peripherals: In this category, you can post all your thoughts on Clover accessories and peripherals such as the pin-pad, cash drawer, scales, scanners, and printers.

4. Other Device/Hardware Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.

Devices/Hardware

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249 results found

  1. Currently, if you swipe, tap or insert the debit card it will not open the Cash Drawer, however if you manually enter the card information it will open.

    1 vote

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  2. With the coin shortage and the majority of people not wanting to carry change, I believe a round-up option should be a capability, and with the round-up, possibly integrate with a charity/relief fund. We have had a couple of merchant accounts ask about this kind of thing in the past, would love to see this added in the future!

    1 vote

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  3. Is there a way to print a receipt without having to pay for the order? we give our employees the option to pay with their paychecks therefore, we print our employee's receipts and then later on take their receipts out of their paychecks. so is there a way to print the receipt without the need to swipe a card or pay in cash?

    1 vote

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  4. Merchant would like to use symbols when using clover go quick sale in iOS ; Go team confirmed this is working as intended and cannot use symbols. Only Letters and Numbers.

    1 vote

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    0 comments  ·  Clover Go  ·  Admin →
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  5. Recently while troubleshooting some missing payments and menu item's it was discovered that the Clover Network Queue in Diagnostics has some issues. This could present a large issue for a client who doesn't notice this and could lead to possible loss in transactions.

    1 vote

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  6. Give an option to open cash drawer manually without giving a reason

    3 votes

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  7. I would like a button that can be pressed from the register page that will simply pop open the cash drawer instead of having to go to the three dots, select open cash drawer, and input a reason. Too many buttons for when you're in a rush and I don't want to leave the key in the drawer.

    3 votes

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  8. Can you guys add back the option where we can see the time on the flex so we can know how long the order has been open and how long the guest has been seated its the best option that was on it please put it back on it trust me it helps alot thank you

    1 vote

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    0 comments  ·  Clover Flex  ·  Admin →
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  9. It would be great if the Clover Go platform could connect to the printers on the network.

    1 vote

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    0 comments  ·  Clover Go  ·  Admin →
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  10. On the SP700 printer, using the medium font setting for order receipts is unacceptable as it uses an excessive amount of paper.

    The medium font will show a line of stars '*****' between each item (which no other font setting does) causing the margins between items to be excessively big which ultimately takes up more paper than even the large font.

    Our restaurant ends up needing to use the largest font setting for visual clarity although the medium font size should be sufficient.

    If spacing is fixed on the medium font, and items on an order receipt are aligned right…

    4 votes

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  11. We have recently got Clover Duo systems installed at our restaurants, and existing kitchen printers, Epson TMU 220, are not working, so we are asked to purchase STAR printers. Can you enable Enable Epson TMU 220 printers by adding drivers for these printers into the Clover software, please?
    Our Existing Epson TMU 220 printers were working with Aldelo Express POS system and printers were connected through a LAN cable so I am wondering they it is not possible for Clover to add support for Epson TMU 220 printers into their software.

    3 votes

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  12. It would be great if you can add prices on Kitchen receipt and the full total and tax because the bill receipt is in small letters and you can't change the size like how you can change the front size for the kitchen receipt but can't with the bill receipt.

    3 votes

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  13. On the iphone clover go app if you pull up an order that has a scheduled pickup date in the future that information is not available. So if I am not in the store I will not know that the pickup is in the future.

    1 vote

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    0 comments  ·  Clover Go  ·  Admin →
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  14. Clover GO v. 4.2 doesn't move/change orientation with that of the merchant's device. Would be nice to have an option to lock/choose Portrait/Landscape orientation or an "Auto" orientation which would then change with the position/orientation of the merchant's device.

    1 vote

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    0 comments  ·  Clover Go  ·  Admin →
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  15. My restaurant has a Clover Station that primarily handles to-go orders and Clover Flex devices that handle dine-in orders. Currently my default Order Type is set to Dine-In, but this default applies to all my Clover devices. I want to have a different default Order Type on my Clover Station since this device mainly handles to-go (sometimes I forget to select To-Go and it defaults to Dine-In).

    I would like to have the option to set a default Order Type based on device. The account-level default Order Type should still exist, but if the device has a device-specific default Order…

    6 votes

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  16. Have a report available on the POS that shows the expected cash deposit for an employee at shift change

    5 votes

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  17. Clover Dining OCCUPIED Tables need to be a DARKER Color.
    They currently change to a light grey, which you cannot see on the Mini, so you don't know what tables are taken & have open tabs.

    2 votes

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  18. "Skip And Print" Always USED to Print a Tip and Signature line, now it doesn't. We would like that to come back. Curb Side service is very trendy and our customers are asking for a tip line!

    9 votes

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  19. It would be extremely helpful if the cash drawer would open for a debit sale. It will open on a credit card sale, but not debit and that is very frustrating.

    You can not add "DEBIT" as a new tender and have the cash drawer open either because that tender will not bring up the screen to pay via a debit card.

    Please please add this simple and easy option or make it universal that any "CHARGE" option payment opens the cash drawer instead of only having a credit card option able to open the cash drawer.

    Thank you

    1 vote

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  20. Firing a CANCELLED or VOIDED/DELETED ticket when an item or order is deleted or cancelled so the kitchen knows to NOT make that item or order

    80 votes

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