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Devices/Hardware

Welcome to the feedback forum for Clover Devices and Hardware. Please share your ideas for how we can update our hardware to improve merchant and customer experiences at the point of sale. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Device Setup: Were you able to easily put together and configure your device? Please express your thoughts on the device setup process here. 

2. Individual Device Categories: Share your ideas that have to do with all things hardware including the design, functionality, durability, compatibility, and more.  

3. Accessories/Peripherals: In this category, you can post all your thoughts on Clover accessories and peripherals such as the pin-pad, cash drawer, scales, scanners, and printers.

4. Other Device/Hardware Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.

Devices/Hardware

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239 results found

  1. We have recently got Clover Duo systems installed at our restaurants, and existing kitchen printers, Epson TMU 220, are not working, so we are asked to purchase STAR printers. Can you enable Enable Epson TMU 220 printers by adding drivers for these printers into the Clover software, please?
    Our Existing Epson TMU 220 printers were working with Aldelo Express POS system and printers were connected through a LAN cable so I am wondering they it is not possible for Clover to add support for Epson TMU 220 printers into their software.

    3 votes

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  2. It would be great if you can add prices on Kitchen receipt and the full total and tax because the bill receipt is in small letters and you can't change the size like how you can change the front size for the kitchen receipt but can't with the bill receipt.

    3 votes

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  3. On the iphone clover go app if you pull up an order that has a scheduled pickup date in the future that information is not available. So if I am not in the store I will not know that the pickup is in the future.

    1 vote

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    0 comments  ·  Clover Go  ·  Admin →
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  4. Clover GO v. 4.2 doesn't move/change orientation with that of the merchant's device. Would be nice to have an option to lock/choose Portrait/Landscape orientation or an "Auto" orientation which would then change with the position/orientation of the merchant's device.

    1 vote

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    0 comments  ·  Clover Go  ·  Admin →
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  5. My restaurant has a Clover Station that primarily handles to-go orders and Clover Flex devices that handle dine-in orders. Currently my default Order Type is set to Dine-In, but this default applies to all my Clover devices. I want to have a different default Order Type on my Clover Station since this device mainly handles to-go (sometimes I forget to select To-Go and it defaults to Dine-In).

    I would like to have the option to set a default Order Type based on device. The account-level default Order Type should still exist, but if the device has a device-specific default Order…

    6 votes

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  6. Clover Dining OCCUPIED Tables need to be a DARKER Color.
    They currently change to a light grey, which you cannot see on the Mini, so you don't know what tables are taken & have open tabs.

    2 votes

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  7. "Skip And Print" Always USED to Print a Tip and Signature line, now it doesn't. We would like that to come back. Curb Side service is very trendy and our customers are asking for a tip line!

    9 votes

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  8. It would be extremely helpful if the cash drawer would open for a debit sale. It will open on a credit card sale, but not debit and that is very frustrating.

    You can not add "DEBIT" as a new tender and have the cash drawer open either because that tender will not bring up the screen to pay via a debit card.

    Please please add this simple and easy option or make it universal that any "CHARGE" option payment opens the cash drawer instead of only having a credit card option able to open the cash drawer.

    Thank you

    1 vote

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  9. Have a report available on the POS that shows the expected cash deposit for an employee at shift change

    4 votes

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  10. The order receipts are extremely wasteful when using medium or large fonts. All order receipts have too much information, and information is repeated.

    When medium font size is selected, there are dotted lines and empty space between each item which causes the paper to be unnecessarily long.

    While the large font should not have to be used, it is our only option as the small font is too hard to see at a distance for our chefs, and the medium font wastes too much paper. Although the large font is not ideal, it still uses less paper than the medium…

    3 votes

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  11. Firing a CANCELLED or VOIDED/DELETED ticket when an item or order is deleted or cancelled so the kitchen knows to NOT make that item or order

    79 votes

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  12. Clover Flex needs the table mapping of clover dining instead of a list. The list of numbers is overwhelming to the eye. The server can't memorize the numbers easily. The visual on the station and mini helps much more than the flex.

    13 votes

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    5 comments  ·  Clover Flex  ·  Admin →
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  13. make the default note bigger to include so we can include our warranty on every receipt to customers

    1 vote

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  14. Can you make a report that shows expecting deposit for each employee. I can see the tip amount and the cash sells if I click on details, but I would like it to show on the Employees Reporting page all the employees and what their expected deposit is for a given date range. This is available on the Report app on the device

    2 votes

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  15. With more and more states outlawing plastic bags, we are forced to purchase reusable high-end high-priced bags for to-go items. In order to pass that cost along to customers, it would be nice to have clover let you add a service fee for these items by choosing the type of order so that the amount could be added only for takeout orders as opposed to dine-in orders. A surcharge by order type would solve that problem.

    5 votes

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  16. It would be nice if the Clover Flex would be able to connect to ethernet. On the device, it shows it as an option but there is no port for an ethernet cable.

    2 votes

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    0 comments  ·  Clover Flex  ·  Admin →
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  17. Alarm for COO orders needs to be louder and more persistent coming from the Clover device as employees are not hearing the order coming thru

    1 vote

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  18. I want to be able to send a customer an email invoice from the dashboard and have them see that they can tip if they want to. I do mostly remote work and get paid via credit card when the work is complete. Square has this ability to add it to the invoice. It'd help remote customers make some more money. Thank you.

    3 votes

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  19. It would be great to be able to customise the keyboard settings to enable the user to include a separate number row at the top of the keyboard rather than having to hard press the top row of the keyboard to access numbers. This would be similar to other android devices.

    1 vote

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    0 comments  ·  Clover Flex  ·  Admin →
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  20. change Sticky Label font size

    4 votes

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