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Devices/Hardware

Welcome to the feedback forum for Clover Devices and Hardware. Please share your ideas for how we can update our hardware to improve merchant and customer experiences at the point of sale. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Device Setup: Were you able to easily put together and configure your device? Please express your thoughts on the device setup process here. 

2. Individual Device Categories: Share your ideas that have to do with all things hardware including the design, functionality, durability, compatibility, and more.  

3. Accessories/Peripherals: In this category, you can post all your thoughts on Clover accessories and peripherals such as the pin-pad, cash drawer, scales, scanners, and printers.

4. Other Device/Hardware Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.

Devices/Hardware

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239 results found

  1. employees have found out using test mode to accept cash payments a way of stealing the cash please remove from device.

    1 vote

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    0 comments  ·  Clover Go  ·  Admin →
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  2. Display how much money change customer will receive on contactless reader so they are also aware, which can minimize discrepancies.

    1 vote

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  3. Merchants need a way to create an invoice directly from a clover terminal , as well as the ability to create itemized invoices from all terminals, including the virtual terminal.

    3 votes

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  4. We have clients that love and utilize our rewards system. It would be nice for our clients to be able to still redeem rewards or collect points with their purchases when using the clover go devices.

    We got the clover go devices to be able to speed up our check out process and now we cant utilize the full features like the main stations. It is really upsetting and making us as a business do more work on our end when again, we got these devices to be more efficient.

    1 vote

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    0 comments  ·  Clover Go  ·  Admin →
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  5. In a multi Clover station environment make it possible to have each station independant from one another.

    1 vote

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  6. Currently, if you swipe, tap or insert the debit card it will not open the Cash Drawer, however if you manually enter the card information it will open.

    1 vote

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  7. With the coin shortage and the majority of people not wanting to carry change, I believe a round-up option should be a capability, and with the round-up, possibly integrate with a charity/relief fund. We have had a couple of merchant accounts ask about this kind of thing in the past, would love to see this added in the future!

    1 vote

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  8. Is there a way to print a receipt without having to pay for the order? we give our employees the option to pay with their paychecks therefore, we print our employee's receipts and then later on take their receipts out of their paychecks. so is there a way to print the receipt without the need to swipe a card or pay in cash?

    1 vote

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  9. Hi development team,

    I love my clover POS since last year and cannot wait to change over my 2 other locations to Clover as well. However, the system lacking the feature of automatically prompt printing to kitchen once an already fired item being deleted or removed. This is first to notify kitchen not to make anymore. Secondly my FOH and BOH are far distance and this is to avoid employee theft as if the order was paid by cash, employee can delete it and no one would know. Being an owner, this feature is very important as we need to…

    11 votes

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  10. Wish to have Merchant keypad display app working on Clover Mini Version 3.

    3 votes

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    1 comment  ·  Clover Mini  ·  Admin →
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  11. Merchant would like to use symbols when using clover go quick sale in iOS ; Go team confirmed this is working as intended and cannot use symbols. Only Letters and Numbers.

    1 vote

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    0 comments  ·  Clover Go  ·  Admin →
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  12. Recently while troubleshooting some missing payments and menu item's it was discovered that the Clover Network Queue in Diagnostics has some issues. This could present a large issue for a client who doesn't notice this and could lead to possible loss in transactions.

    1 vote

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  13. Give an option to open cash drawer manually without giving a reason

    3 votes

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  14. I would like a button that can be pressed from the register page that will simply pop open the cash drawer instead of having to go to the three dots, select open cash drawer, and input a reason. Too many buttons for when you're in a rush and I don't want to leave the key in the drawer.

    3 votes

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  15. Can you guys add back the option where we can see the time on the flex so we can know how long the order has been open and how long the guest has been seated its the best option that was on it please put it back on it trust me it helps alot thank you

    1 vote

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    0 comments  ·  Clover Flex  ·  Admin →
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  16. It would be great if the Clover Go platform could connect to the printers on the network.

    1 vote

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    0 comments  ·  Clover Go  ·  Admin →
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  17. On the SP700 printer, using the medium font setting for order receipts is unacceptable as it uses an excessive amount of paper.

    The medium font will show a line of stars '*****' between each item (which no other font setting does) causing the margins between items to be excessively big which ultimately takes up more paper than even the large font.

    Our restaurant ends up needing to use the largest font setting for visual clarity although the medium font size should be sufficient.

    If spacing is fixed on the medium font, and items on an order receipt are aligned right…

    4 votes

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  18. We have recently got Clover Duo systems installed at our restaurants, and existing kitchen printers, Epson TMU 220, are not working, so we are asked to purchase STAR printers. Can you enable Enable Epson TMU 220 printers by adding drivers for these printers into the Clover software, please?
    Our Existing Epson TMU 220 printers were working with Aldelo Express POS system and printers were connected through a LAN cable so I am wondering they it is not possible for Clover to add support for Epson TMU 220 printers into their software.

    3 votes

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  19. It would be great if you can add prices on Kitchen receipt and the full total and tax because the bill receipt is in small letters and you can't change the size like how you can change the front size for the kitchen receipt but can't with the bill receipt.

    3 votes

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  20. On the iphone clover go app if you pull up an order that has a scheduled pickup date in the future that information is not available. So if I am not in the store I will not know that the pickup is in the future.

    1 vote

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    0 comments  ·  Clover Go  ·  Admin →
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