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Devices/Hardware

Welcome to the feedback forum for Clover Devices and Hardware. Please share your ideas for how we can update our hardware to improve merchant and customer experiences at the point of sale. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Device Setup: Were you able to easily put together and configure your device? Please express your thoughts on the device setup process here. 

2. Individual Device Categories: Share your ideas that have to do with all things hardware including the design, functionality, durability, compatibility, and more.  

3. Accessories/Peripherals: In this category, you can post all your thoughts on Clover accessories and peripherals such as the pin-pad, cash drawer, scales, scanners, and printers.

4. Other Device/Hardware Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.

Devices/Hardware

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238 results found

  1. Allow order types ToGo and Pickup to be printed in RED ink. This would help the kitchen identify those orders immediately and help them prioritize kitchen resources accordingly. Very helpful during busy times!

    15 votes

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  2. Can you make the Clover Flex print to the Clover station Printer (in case they run out of paper for the Flex)

    15 votes

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    1 comment  ·  Clover Flex  ·  Admin →
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  3. 14 votes

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  4. I process for a growing franchise called Outer Banks Boil Company. They specialize in low-country boils where they offer "Pots to go" for people that want to steam themselves, or catering where they come to your vacation home and do on-site boils. For their on-site work they use the Clover Go. The ability to accept gift cards AND split checks without having to purchase a Clover Flex is a MUCH NEEDED update, please!

    14 votes

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    0 comments  ·  Clover Go  ·  Admin →
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  5. need the cash drawer to open for signature debit sales. Busy QSRs don't have time to thread the needle of the slot in the front of the cash drawer. If it can open for credit card sales it should open for signature debit sales

    14 votes

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  6. 12 votes

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  7. Please enable spanish for Clover Station 2018. It's available on the Mini and Flex, and rather easily so. Meanwhile, on our flagship device, the most popular/second most popular language on the planet is not.

    12 votes

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  8. We need the ability to alarm kitchen staff when a new order ticket is printed. The kitchen staff cannot constantly stare at the order ticket printer. So many POS/Printers offer the ability or at least a plug-n-play peripheral to make sound, however Clover chose not to build the feature to send signal to printer to make sound. This feature should have been there from the start considering how helpful it is to ensure orders are started timely. Please Please Please make this happen for the thermal order ticket printer.

    11 votes

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  9. Hardware Suggestion*

    The cord that comes with he Mini is sometimes too short for clients. A variety of cord sizes to purchase would be really helpful if at all possible!

    11 votes

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    0 comments  ·  Clover Mini  ·  Admin →
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  10. Hi development team,

    I love my clover POS since last year and cannot wait to change over my 2 other locations to Clover as well. However, the system lacking the feature of automatically prompt printing to kitchen once an already fired item being deleted or removed. This is first to notify kitchen not to make anymore. Secondly my FOH and BOH are far distance and this is to avoid employee theft as if the order was paid by cash, employee can delete it and no one would know. Being an owner, this feature is very important as we need to…

    10 votes

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  11. IF the medium or small font is chosen and printed on the recommended 1.125 inch long labels, we get 2 orders printed on 1 label. if we choose the large font, we get 1 item per label.. the issue with large font is when we use a lot of modifiers per item - as many as 10 and so with the large font, we cannot see all modifiers

    10 votes

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  12. Go back to the previous app version. The app update is terrible. All useful functionality was removed. I’m no longer able to see individual transactions or the summary of daily sales for the past week. I don’t want to run my business from my phone, but I do need to be able to track it.

    10 votes

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    0 comments  ·  Clover Go  ·  Admin →
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    Thank you for sharing your feedback. Look for an update shortly to replace some of the functionality you’ve mentioned. Once you apply the update, please let us know what you think. We have great plans for the development of the Clover Dashboard app, and will release updates regularly. In the meantime, you can access all the previous functionality by logging in to your account at clover.com/dashboard/login.

  13. (not software related as specified by category above)
    Client feels that it is unlikely receipt paper in kitchen would be 'erased' due to heat in kitchen for that short period of time. Thank you.

    10 votes

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  14. Multiple color options for Clover protective silicone sleeve to provide customizable look/experience

    10 votes

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    0 comments  ·  Clover Flex  ·  Admin →
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  15. Merchant would like the tender types added via the dashboard to be view able in the clover go app

    10 votes

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    3 comments  ·  Clover Go  ·  Admin →
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  16. I have asked this before and told there was nothing in the works.
    But I'm asked by potential and existing Customers about this all the time. I doubt I could be the only one? I've always thought ( and heard for clients) that a black or graphite option would be fantastic.
    This week I was making some cold-calls and saw that Square now does have this option out in the market. It's a nice new graphite/dark gray looking color. They must have had request and felt there was also a need if they did it. Maybe this can be looked…

    10 votes

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  17. Add the ability to create a note for a deleted item or deleted order and the ability to track deleted orders.

    9 votes

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  18. "Skip And Print" Always USED to Print a Tip and Signature line, now it doesn't. We would like that to come back. Curb Side service is very trendy and our customers are asking for a tip line!

    9 votes

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  19. merchant requesting when a customers sees the option to enter their pin numbers to show numbers and letters as well some customers have their pin with letters instead of numbers .

    9 votes

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    1 comment  ·  Clover Flex  ·  Admin →
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  20. There needs to be a Black version of the Clovers - especially the Station for restaurants where a white POS does not fit their ambiance

    9 votes

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