298 results found
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rheinrich@simpay.net
the KDS will display ( totals or "all days"). if there are 3 orders in the KDS, it will display the "all day" totals in the queue , if there are 2 NY steak orders on all three orders, the KDS will display they are a total of 9 NY steaks that are needed
1 vote -
dessertfirstottawa@gmail.com
I would like to access prep times per order & per day. We receive at times that food took too long and then we need to access the data. Also to monitor the efficiency of the kitchen.
1 vote -
Ability to Manually Enter a Card On A Clover Compact, When doing an Authorization Only
Why doesn't a Clover Compact allow for manually keyed in transaction, when attempting an Authorization Only? This is supported on all other devices.
1 vote -
Linerless Labels
Linerless labels are gaining popularity with QSR restaurants, coffee and tea shops included. I don't believe the Clover thermal kitchen printer Star TSP100 will work with those labels/paper.
Please add linerless label printer compatibility or offer the compatible printer for sale.
1 voteI sent you a ping on Teams.
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Wall Mounted server station
Wall mounted Solo options for servers would have allowed us to gain 2 major accounts. They ended up going with xxx because they felt if Clover couldn't accommodate something as simple as a wall mounted server station, then what else are they missing.
1 vote -
design a quick reference guide for frequently used functions
A quick reference guide for frequently used functions was expected when we switched over to Clover. I will make my own for my employees but it would be nice if Clover would put one out.
1 vote -
Allow us to customize our register items
I would to display the register items in order of most frequently sold items rather than alphebetically.
1 vote -
invoice number keypad
invoice keyboard option to use number pad instead of qwerty like the sales amount keypad
1 vote -
Card reader timeout is fixed, need to be flexiable
Allow me to customize card reader time out, current timeout period is too short for me.
1 vote -
1 vote
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printer
Order receipt DOTTED LINE format option doesn’t work with Star 700 kitchen printer.
When using the Large Font along with the dotted lines, the dotted lines wrap to two lines instead of only one.1 vote -
Take orders from KDS - register app on KDS
Allow the Register app to be on the KDS so employees can take orders on it. Taking a quick order from KDS screen would greatly enhance our work flow by having our customer to wait less. It wouldn't need to accept the payments, but getting an order in the system so other employees could get started on would be a game changer. Then we could take payment later.
1 vote -
disable onboard scanner
I have the external scanner hooked up to my clover mini. I need the ability to shut off the onboard scanner. It is an awkard customer experience to have the little scanner window pop up when there is an external scanner.
1 vote -
Update to my "clover rewards not working" issue
Full disclosure regarding my "clover rewards not working" complaint write up:
My previous write up was extremely critical and I want to now speak of a much better customer service experience.
Today, tech customer service rep, Rodney, helped me to see that my rewards program is working as intended by reviewing my dashboard. My issue was not the rewards program.
The problem we still have, however, is our orders app on our clover duo is not working correctly when our customers "check in" with their phone number. When we complete the sale, the customer's name and their sales history from…1 vote -
Add contactless capability to the Solo!!
Add Contactless capability to the Solo
1 vote -
Cash drawer needs to open when needed without having to enter an amount and reason. We make change about every five to ten minutes.
You used to be able to set it up to do this. I guess new version does not have this feature. Need to add this feature as We sometimes open to cash drawer to make change ever five to ten minutes.
1 vote -
KDS-sleep mode
KDS Merchant request-can we turn off the sleep mode. If the KDS goes to sleep they may miss an order popping up.
1 vote -
Fix Clover Mini Gen3 Printing Sound to be smoother and not choppy.
I have a Clover mini Gen2. I upgraded to a Gen3. Now the new Gen3 printer receipt sounds really choppy and seems a little bit slower. I have both machines side by side doing a test print. I even share the sound to the Tech Support Assistant who is online speaker phone to hear both of them do a test print.
The new Clover Mini Gen3 printing is not smooth like the old mini GEN2. The sound is choppy and louder and does NOT print smoothly when it comes out of the thermal printer. Is it really supposed to sound…
1 voteCindy
Are you still experiencing noise on the printing on your device? This does not sound right and we would like to troubleshoot again.
Thank you
Clover Communications
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Turn Guest Screen
Guest screen should have equipment to be able to pivot / spin so that the customers aren't able to view what the counter is ringing in (for example, when another guest's tab is open).
This wouldn't be necessary if we could instead choose when the guest can view the screen. For example, only view once business hit's "Pay"1 voteThe Clover Station Duo gives you 2 screens. One for the merchant and one for the customer. The customer is able to see what they are buying and pay for it without the merchant needing to turn a screen at all.
Thank you
Clover Communications
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add images to the items / investory
we have clover and we have a spa bsuiness that sells retail creams, and besuty products. we need to add an image and a anrea for a brief discription so it can dispaly onthe terminal and and as the client can see it on the screen. this is will be helpful
1 vote
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