55 results found
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Scan or search bar when exchanging items
Merchant has thousands of items and cannot scroll through the list to find items to exchange.
Would like a search bar added or the ability to scan an item to find it
12 votes -
Debit Transactions Refund to Cash
Refunding debit manually does not link to the order that was refunded. This can be financially impacting to merchants customers can potentially request additional refunds to the same order which will reflect. An option for cash refund should be listed on Debit transactions. Work around for manual refunds is to leave a note on the order to illustrate it was refunded.
13 votesHello,
This feature is under review.
Thanks,
Clover Product -
Manual refunds tracking items returned
Manual refunds should be able to inclue items from inventory so merchant can net sales of those items and keep inventory updated.
4 votes -
BOGO 1/2 OFF REFUND CALCULATOR
When running bogo 1/2 off sales which we do daily, Clover software doesnt work. If the customer is bringin back the higher price item from the BOGO 1/2 off sale, the refund only know to either issue the full dollar amount for that. It should be far less because a customer should never be allowed to get a free t shirt at half off. Please fix! It's so time consuming having to caluclate on the side the dollar amount we then have to issue as a manual refund. Inventory is also off at that point too because there's no log…
4 votes -
Copy Refund order
Hello,
Once the order is refund you can not reopen the order for payment. So can we have a function to copy closed or refunded orders to make it easier to processed these order so we do not need to manual recreate them.11 votes -
Enable Clover Mini's to have a Bolded "Refund" word on refunded tickets to help indentify them as diferent than a normal sale.
Bold the "Refund" word on refunded tickets.
2 votes -
Ability to Void transactions
Merchant wants to have the ability to void transactions if the transaction is not closed. Merchant wants to void hours after the transaction was taken to prevent refunding.
90 votesHello,
This will be available in a future release.
Thanks,
Clover Product
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Refund Report to show last 4 digits of cards
Merchant wants to be able to export the refund and be able to see the last 4 digits of the card just as when transactions are exported
12 votes -
10 votes
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Clover Canada refunds
Ability to Void refunds
2 votesHello,
This will be available in a future release.
Thanks,
Clover Product -
Pre-Authorization Changes
Merchant would like the device to pre-auth the amount-- which it does-- but instead of charging the customer a separate amount, and then refunding them the pre-auth amount, he would like to have it just refund them the amount that was not used by the customer.
Merchant explained that with the current way, it is causing his customers to call him thinking that they were double charged.
22 votes -
4 votes
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Ability to delete a partially Paid Open Order
Merchant request to submit a product enhancement to allow the deletion of an Open Order(s) that have a refund.
8 votes -
Merchant would like manual transaction app available on Clover station 2018
I had old clover base station. It has Manual Transaction app on it.
But, I bought new base station 2018. I went to app market to find and
install. It not available.
My restaurant still using old system to print bill. Then enter manually
each transaction to charge for customers. With old base station was
perfect. But newest base doesn’t have?
Please make it! Now newest base station take to much time to do custom
order and charge each time.
Thank u!17 votes -
54 votes
Hello,
This will be available in a future release. It will be an optional setting for the merchant.
Thanks,
Clover Product
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