50 results found
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Virtual Terminal
A few merchants have contacted me regarding the invoicing on the Virtual Terminal. They would like the ability to change the payment time frame on the emailed invoices. It currently only gives you the option of "pay within 7 days". They would like to be able to change it to "pay immediately" or to change the days out for payments (for example- "pay within 30 days"); or not have any payment time frames at all.
5 votesHello,
This will be available in a future release.
Thanks,
Clover Product
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Add Taxes on Invoices - Virtual Terminal
Add Automatic Taxes On Invoices - Virtual Terminal and the ability to remove taxes if needed
14 votesHello,
This feature is under review.
Thanks,
Clover Product
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Virtual Terminal- Invoice Layout
Please give an option for merchant to title/label the invoice.
Please elicit greater character count (no limit) in the Note/Description section, as opposed to 255 characters.
Please include an "Insert tip" option, on customer's invoice, prior to paying, once merchant has sent the invoice to their email.14 votes -
sendind out invoices through virtual terminal
To stop a charge backs ! when we send the virtual terminal invoice That basic email you have created you need to protect us with letting the "PAYEE" put in as much information as possible, like card billing address and an acceptance button with Regs and or disclaimers somebox where they can check off the amount to be charge before pressing the authorize transaction button.
As of now the person receiving the email only has to enter a card number. Anybody can have the card number is my point. That would help us. Greatly.5 votesHello,
This will be available in a future release.
Thanks,
Clover Product
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Invoices from Virtual Terminal should be identified by the employee who sent the invoice, not generic employee
Invoices from Virtual Terminal do not identify the employee who sent the invoice and payments on those invoices refer to generic "employee". Both should be able to be traced to the employee who created the invoice
5 votes -
For Virtual Terminal
Currently the invoice function of the VT arbitrarily sets a 7 day due date. Some of our customers need to pay COD (Now - within 24Hrs), while others may have 10 to 14 days. Please help making the due date parameter of this function editable. Thanks
2 votesHello,
This will be available in a future release.
Thanks,
Clover Product
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Ability to Carbon Copy Invoices on selected emails
Requested the ability to carbon copy invoices on a selected email when sending invoices to customers via Virtual Terminal
2 votes -
Fix bug for month autofill on chrome checkout
When autofilling a MM/YY on chrome in clover CC checkout, 10/25 autofills as 01/25.
I have to manually correct the input every time this occurs.
This has happened on multiple sites using clover so it seems to be a clover issue. MM/YY Autofill works on other sites without issue.1 voteHello,
This feature is under review.
Thanks,
Clover Product
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Enter payments for orders remotely from a computer instead of the terminal
I work remotely while my husband is immunocompromised. We bill customers for open orders and currently the orders can only be marked paid from the terminal itself. There should be a way for admin staff to enter those payments through the dashboard, especially with so many people working remotely right now.
2 votesHello,
How are you billing, and collecting payment prior to marking the order as paid? We'd like this information as further details for our review.
Thanks,
Clover Product
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Virtual Terminal
Virtual Terminal should be taking more seriously. It is pointless to offer Invoicing if it does not allows you to integrate existing inventory into it. Besides, it allows you to add a pointless notes that might help to remember what you sold, however, in the reporting-Revenue item sale you can see the transaction as uncategorized transaction, therefore, you can not see nets sales, COGS, and gross profit margin from that specific transaction which is vital for business. Yes, third invoicing parties such as InvoiceASAP and shopventory are completely useless as well since all products sold through those third parties platforms…
2 votes -
Close Out Batch Totals
Under reporting (using Clover Flex terminal), would like to see an option to eliminate or hide server & employee totals on the nightly close out batch totals. Not required with our business sector - waste of paper!
4 votes -
AVS Error Code made "explicitly clear" for Clover Terminals and Clover Virtual Terminal
After dealing with two different merchants, I strongly believe that when a transaction is rejected because of an AVS (Address Verification System) issue, then merchants should have a way to verify what the issue is. if such a way or reason is present, then it needs to become more explicitly obvious as it can be difficult to troubleshoot problems when one cannot find the exact reason code when calling technical support.
2 votesHello,
This will be available in a future release.
Thanks,
Clover Product -
Customize invoices in Virtual Terminal
The emails that are sent to the customer to make payment on an invoice are unappealing. There should be more options to edit the invoice. Also, when you do edit any of the available options, it also edits the receipts that print from your physical terminal. These should be separate options.
3 votes -
Virtual terminal to have an option to enter the tax amount instead of percentage fee
Merchant would like to have an option in Virtual terminal for them to enter a tax amount.
1 voteHello,
This feature is under review.
Thanks,
Clover Product -
virtual Terminal notes reporting
Merchant would like to be able to export transactions ran via the VT app and have the notes section also populate on the excel sheet. She currently adds an order note but when she exports the payments the notes section is blank.She needs this to help with her invoices being sent. I advised of clover Go showing the notes but she needs the invoice option via the VT
5 votes -
CARD ON FILE
PLEASE!!! Please update software to be able to store cards on file through the clover itself as you have through the virtual terminal.
18 votes -
Virtual Terminal Search Bar
Virtual Terminal does not have a search bar on the "Send Invoice" section, as it does under "Take Payment". Merchant would like this added to save time.
2 votesHello,
Can you please clarify which page within the Virtual terminal you're referring to, and the specific search bar? What do merchants search for in that case?
Thanks,
Clover Product
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Virtual Terminal is confusing customer name when two different customers have the same email address. Please fix this glitch.
Virtual Terminal is confusing customer names when two different customers have the same email address. Even though I make sure the correct customer name is selected in the VT and it's populated in all fields, the transaction goes under the wrong customer. Please fix this glitch because then I have the incorrect name on the receipt. Even more odd is the fact that when I print the receipt out from the device it populates the correct name. Why is this happening on the VT and showing up correct on the Device?
3 votes -
Allow each transaction to print on batch header report from terminal each night
Allow each transaction to print on batch header report from terminal each night
4 votes -
fraud verification need address field in the VT
require address in VT to allow the fraud prevention tool to work.
2 votes
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