50 results found
-
change the virtual terminal search box back to the way it was
Please change the virtual terminal customer search box back to the way it was so I can see multiple different customers at one. This new update or change that happened a few weeks ago allows me to see the first one and then when I scroll I am only able to see in between two. I have already contacted your support team who told me they can help me. PLEASE CHANGE THIS BACK ITS IMPOSSIBLE TO FIND THE CORRECT PERSON.
1 voteHello,
In order to better understand the issue here, are you able to provide a screenshot of what you're seeing in the Virtual Terminal customer search?
Best,
Clover Product
-
Merchant suggested adding a web link to Virtual Terminal in lieu of sending invoices
Merchant, Tina Gaudino of Richardson Koudelka LLP, suggested adding a web link in Virtual Terminal to send customers in lieu of sending invoices.
The web link would require customer to fill in required information and send back to merchant via email.
8 votes -
Add payment type to virtual terminal
We are a church. We get checks in mail. We want to retrieve customer name in the virtual terminal, select the inventory item, select payment type, enter the amount and send receipt.
1 vote -
Detail Batch Report Needed listing all transactions at closeout
When batching out, Clover should have an option to be able to print all transactions out that are included in that batch.
This is something that First Data terminals can do like the FD130 or the Verifone VX520. A merchant presses batch out or closeout and the batch report prints and lists every single transaction by amount and last 4 digits of cc.
I have lost sales of Clover devices just because this functionality is lacking. In one case, I was giving the merchant a free Flex, and he didn't want it after he found out he can't print a…
40 votesYou should see this feature very soon in the next release of deposit reports.
-
Tags for each type of payment: Virtual Terminal, Device, Invoiced and Report for outstanding invoices
When looking at reports there is only a tag for virtual terminal transaction but there is not one for invoiced paid transaction therefore I one has to go one by one to see which ones where in device and which one was an invoice. There is also no way to see outstanding invoices.
1 vote -
Additional Note Section in Virtual Terminal for HIPAA Plan
Merchant would like some sort of note to add to virtual terminal payments outside of order note for HIPAA plans
2 votesHello,
What additional information would the merchant be capturing in this HIPPA-specific note?
Thank you,
Clover Product
-
Request for virtual terminal to be included on the devices filter on the reporting app
We would like for the virtual terminal on the dashboard to have the filter of a device on the reporting app for it to be able to have the name changed under devices
2 votes -
Virtual Terminal does not track the employee name that does the transaction if they use a card on file Customer
When an employee logs into the dashboard and then runs a transaction on the Virtual Terminal using a stored card the transaction gets marked as a generic employee tag instead of the name they are logged in as. This makes tracking the transactions impossible and what is the point of having credentials for employee's if they can use Virtual Terminal without tracking...This is called an enhanced feature but I think it is a glitch that should be fixed...
3 votes -
Clover Dashboard: Virtual Terminal Supporting Inventory
virtual terminal on the dashboard to be able to involve his inventory to track stock amounts and sales
57 votes -
Enable the creation of a "New Order" on the Web Dashboard
Enable a "Create New Order" function on the web dashboard. That will enable a salesperson to create a new/custom order & make edits/adjustments without the need for using Clover Station at the Point of Sale. That way, once the order is complete & ready for pick-up/payment, any associate can pull the Open Order up at the Point of Sale & collect payment at the time the customer picks up their order.
12 votesAdminGlenn Flinchbaugh (Admin, Clover) responded
This use case will be supported when we add the ability to build orders with inventory items in in the VT. That feature has significant demand and is on our long-term roadmap.
- Don't see your idea?