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Taking Payments

There are a lot of ways to take a payment. Provide your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Virtual Terminal: Provide all feedback on the Virtual Terminal in this category. How can we make this solution more useful for merchants?

2. Refunds/Exchanges: If you have any feedback on Clover’s refund or exchange functions please let us know here.

3. Recurring Payments: Share your thoughts on accepting recurring payments here. Tell us how we can improve.

4. Invoicing: Is there any functionality that can be added to our systems to enhance the invoicing feature? Put your ideas in this forum category.

5. Voids: How can we make voiding a transaction easier and simpler? Tell us your suggestions to improve this payment feature.

6. Invoicing: Share your thoughts on invoicing here. Tell us how we can improve.

7. Discounts: Ideas in the forum category should talk about the built-in Clover discounts feature which can be found in your dashboard. How can we make giving discounts easier and more effective?

8. Taxes: What functionality can be added or improved to make charging and managing taxes easier.

9. Tipping: How can we enhance Clover’s tipping options to benefit merchants, employees, and customers? Place all ideas related to tipping here.


Taking Payments

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52 results found

  1. I need the ability to change the Due Date on an invoice. It looks like an automatic due date of 7 days from the invoice date is applied to each invoice. Please remove the Due Date or allow us to change it.

    15 votes

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    2 comments  ·  Invoicing  ·  Admin →
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  2. merchant should be able to specify COD, 15 days, 30 days, etc.

    14 votes

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    0 comments  ·  Invoicing  ·  Admin →
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  3. merchant would like to have the option to get a copy of the invoice sent their email (like carbon Coby receipts for clover go)

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →
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  4. Give us the ability to change the due date on invoices instead of clover dictating the due date.

    23 votes

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    4 comments  ·  Invoicing  ·  Admin →
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  5. Link to store inventory entered in Clover and allow for custom items line by line with option to add sales tax to each.
    Also include an option to add shipping line
    Allow to link with DAVO like the rest of Clover sales.

    7 votes

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    Under Review  ·  1 comment  ·  Invoicing  ·  Admin →
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  6. Clover gives you the option to create an invoice and add the total amount due, however they only give you one line to describe what the customer paid for. in this case it does not look very professional if you sell retail and do services. our suggestion is to allow us to create an invoice with multiple lines describing what our customers paid for
    example ....
    :Amp $100
    :Install amp $120

    instead of amp 100 install amp 120 in a straight line. .
    giving it a more receipt looking view

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →
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  7. Option to discount all orders in a given time frame.

    Example: All items 25% off during November.

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →
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  8. Ability to Create an order on the POS, then send an invoice to a customer for payment. If you could log into the online dashboard, and select an open order, and send it as an invoice to a customer who then could pay it online.

    49 votes

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    3 comments  ·  Invoicing  ·  Admin →
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  9. Merchant would like from the orders app at the clover device he is able to send an invoice for an open order, linking it to the customer that might be selected, instead of creating a new customer, as well as re-sending the invoice in the case that the order it's still open.

    14 votes

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    0 comments  ·  Invoicing  ·  Admin →
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  10. Per Clover support, each invoice has an expiration period of 180 days. It would be great to be able to change that to whatever my business needs are. Say my customer policy is to pay the invoice within 30 days, it would be helpful to set that expiration time frame myself. Alternatively, give us the ability to delete an open invoice! If my customer pays by another form of payment, will that open invoice just sit there in my dashboard for 180 days until it expires? In that example it would be so helpful to either delete the invoice or…

    24 votes

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    3 comments  ·  Invoicing  ·  Admin →
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  11. Need to make the TINY little Blue "Pay" Button much bigger. You can barely see it. It's shown on the emailed invoice twice, but it doesn't matter if you can't read it or it doesn't grab your attention. Please make it larger so we can get paid... Thx

    9 votes

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    0 comments  ·  Invoicing  ·  Admin →
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  12. Would love to have the invoice number field expanded and the bar code reader work so a user can scan a document and it auto fill into the invoice number field

    5 votes

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    0 comments  ·  Invoicing  ·  Admin →
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