51 results found
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At this time you can NOT Edit Invoices. You really need to Add Editing to Invoices as it is essential in case you make a mistake.
You really need to Add Editing to Invoices as it is essential in case you make a mistake or need to adjust a price.
1 vote -
Invoice cannot be resent to a different email address in the event address was incorrect or outdated. - I have reach out to the E
Invoice cannot be resent to a different email address in the event address was incorrect or outdated.
- I have reach out to the Engineering Team At this time Clover does not have a way to change a wrong or outdated email address from the invoice. The merchant will have to manual cancel the invoice and create a new one. We are able to submit an enhancement request in regard to creating that feature in a later update.1 vote -
Note for item or service
It would be great to have a field that allows us to write a specific note toward a receipt.
We thought that a "Note for item or service" was a note that would be displayed on the receipt, so the customer knows what the receipt is about, however, it turned out to be an internal note.
We hope to have an external note section to put details regarding the payment on the receipt.
7 votes -
Edit Recurring Payments
It would be great if invoices from recurring payments could be changed from failed to paid or even deleted once completed. Also would like to be able to pause individual clients within the recurring payment programs instead of only being able to pause all or none. Lastly would like to be able in recurring payments to adjust the payment date when needed without having to delete the person and readd them.
5 votesHello,
This feature is under review.
Thanks,
Clover Product -
Ability To Turn off Bank Account (ACH) Option
Currently the ACH option when selected is not mobile friendly and looks poorly designed. It would be great if there were an option to disable this and only allow for card payment.
1 voteHello,
Thanks for your feedback. Are you referring to ACH acceptance within the Clover Hosted Checkout solution? If so, Merchants can already disable ACH within the Clover dashboard.
Other questions we have about this are whether you're requesting the ability to disable ACH only on mobile OR enhance the layout so that mobile ACH renders properly.
Your response would be appreciated.
Thanks,
Clover Product
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Internal Invoice Number needs to be required field when sending invoice.
When taking payment via Invoice, there needs to be a required field for our Invoice Number and Employee Name who sent the invoice. In accounting, we don't know what the payment was for in the reports or who originated the payment. All we have is a customer name and dollar amount. Your support suggested a third-party app which seems unnecessary for such a small thing. Invoice number is required for in person payments, why not for invoice payments.?
7 votes -
invoice
We would like to have a control field added to the Virtual Terminal Invoice option, that will transfer over to reporting. We use control numbers for all transactions, on a normal transaction that number carries over to reporting. There is no such field in the Invoice option. This forces our accounting team to spend long lengths of time researching customer names, rather than already having the control data in reporting.
4 votes -
Invoicing from Clover devices
Merchant wants the option to send invoices trough the clover devices and also wants to be able to have the option to scan to pay
3 votes -
Allow invoice to be sent via text also
Allow invoice (should be "payment request" to be sent via text also
10 votesHello,
This will be available in a future release.
Thanks,
Clover Product -
Ability to resend
Currently can only resend an invoice once. This is not enough for alot of people who aren't organized. Need the ability to resend more than one time.
6 votesHello,
This will be available in a future release.
Thanks,
Clover Product -
6 votes
Hello,
This feature is under review.
Thanks,
Clover Product -
Statements & Billing
Please add links to pdf files for the invoices in Billing and Statements. As a cloud based company this seems an obvious thing to do, reducing the need for paper based copies if the merchant chooses an opt out to reduce waste.
2 votes -
I am asked weekly to offer text /SMS to pay for our merchants. Is this on the road map to offer our merchants?
We need test/SMS to pay critically. It is requested by my merchant weekly. Is this on the roadmap to add to Clover solutions, soon?
4 votes -
Employee section within Invoices
Have an employee section in the Clover invoice so the company can see who sends out the invoice. Also, let this employee be notified so they know when it is paid
2 votesHello,
This feature is under review.
Thanks,
Clover Product -
Generate invoice from an online order
We need to allow customers to use the online ordering and then send them an invoice. If we can't do this with Clover our commercial clients are going to force us to use a different credit card processor and a different system. Why can't Clover add this as a check out option so we can get the order and generate an invoice? Clover can charge a fee for this function since we would have to pay someone else anyway. Do you want business going to Catertrax or some other system? We really need your help for a solution quick!
1 vote -
View Invoice Notes easily
Also please have it so you can view the invoice notes when you click view invoice. Sometimes there are notes there for my bookkeeper and accountants to reference. Right now when we click view invoice we do not see the notes. Again please make the change so we can changing invoice due date. urgently needed for my business.
8 votesHello,
This feature is under review.
Thanks,
Clover Product -
Invoices
For payment method, for invoices we have clients who pay with checks. There needs to be a method for paying with checks just not as opposed to electronically.
9 votesHello,
This will be available in a future release.
Thanks,
Clover Product -
On Invoices- A checkbox to agree to terms of service or disclaimers
It is crucial for merchants to have the ability to add a box that cardholders must check before they make a payment on invoices. The box can be used for terms of service/agreement, disclaimers, etc.
IE Check here to agree to the terms of service as outlined in your contract. Terms can be found here <insert link>
2 votesHello,
This feature is under review.
Thanks,
Clover Product -
Email payment control detail in reporting
When emailing a payment we enter our Order number in the control field. When that payment is made, that order number in the control field does not show in reporting. This makes it impossible for us to tie transactions to the correct order number. This is essential for our business and keeps us from using the email payment option for our customers. Simply adding that control to the reporting, similar to the way it does for all other transactions would be our request.
3 votes -
For Virtual Terminal
On the Virtual Terminal, please allow created invoices to be tracked by Employee (We pay commissions on sales and its harder to track with out this feature).
6 votesHello,
This feature is under review.
Thanks,
Clover Product
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