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Taking Payments

There are a lot of ways to take a payment. Provide your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Virtual Terminal: Provide all feedback on the Virtual Terminal in this category. How can we make this solution more useful for merchants?

2. Refunds/Exchanges: If you have any feedback on Clover’s refund or exchange functions please let us know here.

3. Recurring Payments: Share your thoughts on accepting recurring payments here. Tell us how we can improve.

4. Invoicing: Is there any functionality that can be added to our systems to enhance the invoicing feature? Put your ideas in this forum category.

5. Voids: How can we make voiding a transaction easier and simpler? Tell us your suggestions to improve this payment feature.

6. Invoicing: Share your thoughts on invoicing here. Tell us how we can improve.

7. Discounts: Ideas in the forum category should talk about the built-in Clover discounts feature which can be found in your dashboard. How can we make giving discounts easier and more effective?

8. Taxes: What functionality can be added or improved to make charging and managing taxes easier.

9. Tipping: How can we enhance Clover’s tipping options to benefit merchants, employees, and customers? Place all ideas related to tipping here.


Taking Payments

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175 results found

  1. In your recent update, end users can no longer see the entire credit card number we are entering via phone call. This is resulting in input errors and frustrating to both Clover users and customers. As we take 40% of our orders over the phone, it is important that we can see the data we are entering when a customer is giving us the information over the phone

    1 vote

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  2. When looking at Transactions tab and viewing a decline, management needs to be able to simply tap the Order Number to find out if it ever got paid. As it exists, it is much more cumbersome to locate that same Order to see its history.

    1 vote

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  3. Would like a way for clover to apply EBT payment only to items that qualify for EBT

    14 votes

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  4. He would like to know is there anyway for the system to let him know before the authorization falls off on the clover device.

    3 votes

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  5. Merchant would like to be able to change the date on a transaction

    3 votes

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  6. Cards shoupld be groued by Credit or Debit Card. If they are debit, regardless of if it is Visa, Mastercard, etc. it should be grouped as Debit Cards. Credit Cards should be grouped by card type. The rates are different in some cases when it is ran as debit or credit.

    2 votes

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  7. The Clover Flex and smaller Clover Units have the ability to accept EBT Cash, however the main unit does not have that ability. It would be nice if it would allow for EBT.

    3 votes

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  8. 3 votes

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  9. It would be convenient to split the amount of the item on the register app once you split the bill by items.

    3 votes

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  10. SIMON MANANDHAR/BASICS/ ONLINE ORDERING/OPTIONS TO ADD NOTES AND OPTION TO PAY IN STORE (CASH OR CREDIT CARDS IN STORE) INSTEAD OF THROUGH THE APP.
    SUBMITTED AN ENHANCEMENT REQUEST.

    4 votes

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  11. The clover used to delete transactions on tips app whenever it was a new day and now it could confuse the merchants because all the transactions are there.

    5 votes

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  12. Within the register application, the merchant has requested a functionality be added that will allow the service fee to be added to payment totals automatically

    5 votes

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  13. Please add a payment link to the "Print Bill" (just below the QR code) receipt that can be sent via text or email to the client, so upon receiving a copy of their bill, they can direct their device (without scanning) to the payment screen (as if they have scanned a QR code).

    A QR code works only when the actual printer bill (paper) is delivered to the client. What happens when the printed bill is sent via email or text ?? the client will either need to print the receipt, so he can scan it, or use to devices…

    7 votes

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  14. instead of having to ask the caller for their card again the client would like to be able to edit they amount that was originally pre-authorized in the authorizations app

    2 votes

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  15. called in about the split payment feature on the Station 2. He said he's able to split the payment into 2 but when he flips the screen it still shows the WHOLE amount even though they confirmed it charged them the correct split amount... customers often callback in thinking they were charged MORE than the split amount which is incorrect.

    3 votes

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  16. 3 votes

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  17. When payment is partially paid, admins can be able to remove items that wasn't paid

    2 votes

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  18. 5 votes

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  19. 2 votes

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  20. Merchant would like a feature that would allow her to differentiate food items from non-food items when processing using EBT

    4 votes

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