173 results found
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Add a custom field to the online payment page
There should be a way that we can add a custom field to a payment page. We need our customers to enter their file# (required) so that we can cross-reference their payment to the proper account. There are preset fields we can add to the payment page but we need to be able to add a custom field labeled "File #", put it at the top of the checkout page, and make it required. That value also needs to be visible on reports and the payment receipts.
15 votes -
transaction report
Batch Detail Report. In the Deposit report, allow merchant to click the amount submitted to the bank and view/save/print a batch detail report that lists every transaction and the transaction details for every transaction.
2 votes -
setup a minimum payment threshold to be input via the clover devices. We wanted something like $30. If the sale is below
Is there anyway to setup a minimum payment threshold to be input via the clover devices. We wanted something like $30. If the sale is below $30, it won’t allow the bartender to go further in the sale screen. I see something for max threshold but not minimum
1 vote -
Invoice Number on Hosted Checkout
We would very much like to have the mandatory invoice number feature, from the payments settings, work with the hosted checkout payment links.
This is a must-have feature for matching a payment someone is making without having to search for their name, etc. I see others have asked for something similar to this almost a year ago.
We can't make this work for our business without this feature.
3 votes -
I need to be able to add the convivence fee to the QR code and SQL link.
I need to be able to add the convivence fee to the QR code and SQL link.
1 vote -
Remove SKIP PIN on DUO Mini
Hi good afternoon Clover Support,
I'm reaching out with a huge issue that is causing fraud at our liquor store. I have Clover Duo and I have a setting on the device that requires Debit customers to use their PIN #, but for some reason the Mini on our Station Duo is giving the customers the option to "SKIP PIN"! Which should Not be an option. A customer who is using a stolen card is Obviously going to “SKIP PIN” before the business owner can select No on the big screen.
I’m asking for the engineering IT support team to…
1 vote -
PAY button turn to green when cash is entered
If a customer pays with cash and the amount tendered is entered, please make the pay button green. It is consistent with the rest of the app. It also makes it easier for the employee to quickly press the correct button. I find my employees hesitate because they are used to the button being green to proceed.
1 vote -
Ability for employees to remove Additional Charges
Merchant requested to limit the employees access to remove the Additional Charges from their current profile.
1 vote -
Partial Payments no way to know that there was a partial payment and no screen is prompted asking for the next payment
Partial Payments no way to know that there was a partial payment and no screen is prompted asking for the next payment. When a partial payment is made it says "Payment Successful" it should instead prompt a screen for the remainder balance.
1 vote -
I need you to make the letters bigger in the transactions when printed and have the name of the customer
I have to print all the transactions and the letters are very small and the name of the customer does not show at the top like it used to be
1 vote -
Get the reason for failed transactions on dashboard.
When a payment fails the merchants want to see why it failed with detail.
4 votes -
Maximum Transaction size
Controls for maximum Transaction allowed by Empoyee. Also a maximum tip amount based on % of transaction amount. Neeed for Taxi Industry.
1 vote -
Ability to re-open paid order and move payment
Table restaurants desperately need this feature especially when a payment is taken on the wrong table or wrong order.
1 vote -
EBT Manual Entry. Urgent!
Hi,
I see this issue was closed out previously with the “completed” tag which disables comments.
EBT from NY state are 19 digits and unable to be processed manually keyed in.
5 votesHello,
This feature is under review.
Thanks,
Clover Product -
Clover Go App - Payment Notes
Business Type: Automotive Service
Client stated when trying to enter notes for description of service(s), the field is very limited. There may be multiple services for a single customer and due to limited characters, multiple transactions are possible as he cannot key all notes on a payment notes, The ask is to increase the amount of characters allowed1 vote -
surcharging on online orders
merchant would like to apply surcharge to all online orders regardless of the card type to avoid paying fees for debit transactions as well as credit.
1 vote -
Quicker Transation When Starting a New Transaction
Hello,
Is their a way we could remove the "Done" and "Thank you" page once a transaction is completed? For merchants that have quick serve restaurants it is very time consuming when they have a line of customers out the door to have to view these two screens before starting a new transaction.
2 votes -
Special Payments / ie Room Charges (Clover Dining)
Would like to be able to close bills as a room charge and include gratuity to be factored into shift reports. We can create special tenders but can only process them for the exact amount of the bill. This also applies to paper gift certificates.
For example, if a customer has a $45 bill and a $50 gift certificate, it would be nice to process the special tender for $50 and have the remaining $5 count towards the servers tips. Or if they are charging a $25 meal to their room but want to include a $5 tip, we could…
1 vote -
Allow Cash and Check transactions to be entered on Clover.com Dashboard
I would like for Cash and Check transactions to be available to be entered on Clover.com Dashboard, when away from Clover terminal. My client who uses Clover receives check payments in the mail and it would be easiest for them to enter these checks at their desk rather than up at the terminal, especially while it is being used. And they multiple locations, so will pick up cash and checks to bring back to their main location, but cannot enter these at the main location as they are required to do so at the specific location's terminal.
Bonus if these…
1 vote -
digital wallet
I would like clover online ordering to support payments from digital wallets, like apple and google pay.
1 vote
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