114 results found
-
Change Tip Location
Merchant would like to have the location of screen for tips. In other words he would like to put screen that asks for tips put at the last part of the transaction.
1 vote -
TIPS FOR CASH PAYMENTS?
merchant is looking for ability to records tips on cash payments in the Register and Sale apps, which would show up in Cash Log
5 votes -
Add tip to a deposit
Currently a deposit is removed from the total amount due via a split transaction. The tip is calculated on the remaining balance instead of the total bill. A separate split tab could be created to account for a prepaid deposit.
2 votes -
Online Order Tipping
Hello, it's vital that the new clover online ordering function that is replacing the Ordering.app has an option to add tips to an online order. My employees are getting frustrated they no longer receive tips and the customers what this feature as well. This is VITAL to keeping my workers happy. Ordering.app had this feature as default and we are losing that service. Please let me know ASAP. Again, super important.
6 votes -
Tip Entry needs to be accessed on tablet screen AND printed receipt.
Tip Entry is currently only allowed to be set to Tablet Screen OR Printed Receipt which doesn't work for restaurants that have table service and counter service. Please allow Tip Entry to be inputted both on the tablet screen AND on printed receipt simultaneously so it can be accessed both ways whenever needed.
29 votesHello,
This feature is under review.
A current workaround is to set up one device with counter service (tip on tablet) and another device with tip on paper.
Thanks,
Clover Product
-
Merchant want to set up both ways for the tip entry. One is adding tip during the sale, other one is adjusted tip after sale.
The most of terminal machines can be set both functions in the one devices. This issue should be easy to solve.
4 votes -
4 votes
-
Calculate tip values next to the percentage BEFORE they choose the tip
My clients often choose a percentage without knowing what the dollar value of that equates to until after they press it. Every competitor I’ve looked in to and personally used has this feature except Clover. Example: ticket is $60, the tips should show “15% / $9” “20% / $12” “25% / $15” or something to that effect. Another example: On a $15 service, people might select 10% and then get embarrassed when they realize they only tipped me $1.50.
2 votes -
Auto gratuity
Need to add auto gratuity on tickets over a certain amount
7 votes -
Cannot adjust tips on the third parties merchants order like UberEat
Restaurant business, I cannot add the tips to any of my orders from the third party merchants like UberEat, Online website, or Grubhub.
Adding and adjusting tips to all orders, not just credit card, should be more flexible.
1 vote -
2 GRAT/SERVICE CHARGE BUTTONS
WE NEED 2 BUTTONS! BEEN ASKING FOREVER
TO GO ORDERS MUST HAVE 15% GRAT
PARTIES OF 6 OR MORE MUST HAVE 18%2 votes -
One Cashier...5 Waitresses
Old school idea. Give me a prompt so I can direct tips to assigned waitress.
3 votes -
Tip issues
We recently started requiring a deposit for large parties at our wine bar. i made a button to ring in a ticket for half the normal amount to reflect the deposit already paid. my bar tender brought to my attention that this leaves them with only 10% gratuity rather than the 20% we would normally put on a ticket like this. i want to make sure my employees are getting their full tips and not getting short changed. is there anyway we can add a manual input gratity or import the deposit from stripe some how
3 votes -
On Clover Go Rearrage Order
On the Clover Go device the order needs to be changed.
Currently, I select an item, insert the client card, flip the screen for a tip, they immediately flip it back to me because it then pops up remove card, THEN it asks them to sign so we flip it back. There needs to be a way to add tip, then immediately sign.1 vote -
Tip Function for Phone Sales
Hi
As a restaurant with an overall increase in phone sales related to the pandemic it would be very useful to include a tip prompt on PHONE SALES. For restaurants, many of our customers would like to leave a tip and be able to see it on their receipt. They can do that through the regular sale function but we cannot do so through a phone sale. The only way to add a tip is todo so manually and therefore it doesn't show separately on the receipt.
Please add this feature.5 votes -
Enter tips on receipt for Pre-auth transactions
Would like to be able to use the "Skip and Print" option to print tip lines on receipt and then be able to enter those tips in the Tips app. This is currently how it works for normal transactions however for pre-auth transactions the tip line will print on receipt but the tip cannot be added to the transaction later in the Tips app
3 votes -
tip suggestion on bill
Have tip suggestions on printed bill
9 votes -
Tips on Healthcare accounts (chiropractors)
Enable tips for healthcare accounts like chiropractors.
1 vote -
Having the ability to have the server pay the discount fee on tips
I had a restaurant owner ask if we had the ability to have a tip report that has the option to deduct a percentage off the tips owed to a server to cover the discount rate the restaurant would pay on the tips. Example. Server has $100.00 in credit card tips for the day. The tip report would calculate the 3% fee the owner will pay on tip and deduct the $3 and say the server will be paid out $97. This feature will save the owner thousands of dollars a year. I lost the deal due to not having…
3 votes -
TIPS APP- ADD GIFT AND CHECK TIPS ADDED THROUGH THE TIPS APP TO REPORTING
MERCHANTS THAT REQUIRE SIGNATURE/TIPS ON PRINTED RECEIPTS ARE ABLE TO ADD TIPS TO CHECKS AND GIFT CARD TRANSACTIONS IN THE TIP APP. HOWEVER, THE CLOVER EQUIPMENT DOESN'T INCLUDE THOSE TIPS IN THE REPORTING APP AND DO NOT APPEAR IN THE WEB DASHBOARD. SEVERAL MERCHANTS HAVE PREVIOUSLY CALLED EXPLAINING HOW THIS HAS MADE IT DIFFICULT WHEN CALCULATING THEIR END OF YEAR TOTALS BECAUSE THEY HAVE BEEN ADDING TIPS TO CHECKS AND GIFT CARDS THROUGHOUT 2020 IN THE TIP APP.
THE FEATURE OF SHOWING CHECKS AND GIFT CARDS IN THE TIP APP AND BEING ABLE TO ADD TIPS IN THE APP SHOULD…3 votes
- Don't see your idea?