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Taking Payments

There are a lot of ways to take a payment. Provide your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Virtual Terminal: Provide all feedback on the Virtual Terminal in this category. How can we make this solution more useful for merchants?

2. Refunds/Exchanges: If you have any feedback on Clover’s refund or exchange functions please let us know here.

3. Recurring Payments: Share your thoughts on accepting recurring payments here. Tell us how we can improve.

4. Invoicing: Is there any functionality that can be added to our systems to enhance the invoicing feature? Put your ideas in this forum category.

5. Voids: How can we make voiding a transaction easier and simpler? Tell us your suggestions to improve this payment feature.

6. Invoicing: Share your thoughts on invoicing here. Tell us how we can improve.

7. Discounts: Ideas in the forum category should talk about the built-in Clover discounts feature which can be found in your dashboard. How can we make giving discounts easier and more effective?

8. Taxes: What functionality can be added or improved to make charging and managing taxes easier.

9. Tipping: How can we enhance Clover’s tipping options to benefit merchants, employees, and customers? Place all ideas related to tipping here.


Taking Payments

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114 results found

  1. At the bottom of the receipt so that customer can select the percentage.

    4 votes

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    1 comment  ·  Tipping  ·  Admin →
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  2. Designate online order tips to specific employee. when there is a tip on an online order. there needs to be a way to assign/attached that order/tip to a specific employee.

    15 votes

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    3 comments  ·  Tipping  ·  Admin →
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  3. It would be great if you could include a button that allows us the option to show tip suggestions on the screen or print on receipt on demand. Sometimes I need it to be printed on paper when bring it to a customers table and other times if they pay at the register i would like it to show on the screen. I know you can choose one or the other in print settings but its a hassel to switch back and fourth

    4 votes

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    0 comments  ·  Tipping  ·  Admin →
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  4. 2 votes

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    0 comments  ·  Tipping  ·  Admin →
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  5. it would be great if tipping screen to be shown right after cards detected (including swiping, sensing or inserts) and before signature, not after transaction amount is entered.

    12 votes

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    4 comments  ·  Tipping  ·  Admin →
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  6. At this moment, if an employee uses the Register app, the tips go to the person who cash out the transaction. For example, Joe takes a phone order and hit "save" using the Register App. Then, Peter cash out that transaction. The tips goes to Peter instead of Joe. We need to fix this because a full service restaurant has a lot of take out orders. And the servers do not share the tips. Creating tables on Clover Dinning as a workaround won't work when there are lots of take-out orders. Opening Bar & More tab won't work either because…

    3 votes

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    0 comments  ·  Tipping  ·  Admin →
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  7. PLEASE ADD ANOTHER TIP BUTTON... 15% 18% 20%

    6 votes

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    3 comments  ·  Tipping  ·  Admin →
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  8. Restaurants should have the right to add gratuity to checks. Your system doesn't have this option. You have a service fee which is included into the restaurant sales. You have suggested gratuity that prints on tickets; servers need a button that will actually add a percentage of the check to the actual check. Please and thanks

    13 votes

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    2 comments  ·  Tipping  ·  Admin →
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  9. When a customer pays with Apple pay, it allows them to enter a tip but does not show the tip in the tips app. It acts as if that transaction has not entered any tip. This is true for all nfc payment methods.

    4 votes

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    0 comments  ·  Tipping  ·  Admin →
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  10. We must have another grat button! I can't charge 18% on to go orders! We need more grat buttons! In my world of F&B 18% is standard, but parties of 20 or more we charge 20% and for to go's we charge 10 %! at least give us at least 1 more button! I have 2 restaurants and use clover in all and it's killing us!

    25 votes

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    4 comments  ·  Tipping  ·  Admin →
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  11. Merchant would like to see the tip line and suggestions at the bill so he is able to have it on all receipts, for all form of payments accepted at the business.

    7 votes

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    1 comment  ·  Tipping  ·  Admin →
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  12. Many restaurants have servers tip out certain percentages to Hosts, Cooks, Bartenders, barbacks, etc. But there is no way to do this (manually or automatically) in Clover. The dollars would need to come off of the servers tip report and also go to the other employee. This way the data can flow appropriately to other apps like Homebase for proper payroll processing.

    6 votes

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    0 comments  ·  Tipping  ·  Admin →
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  13. merchant wants to see the full reporting tip showing the tips being paid out and also wants to split tips . taking partial tips on the clover go

    3 votes

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    0 comments  ·  Tipping  ·  Admin →
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  14. merchant would like to see the second receipt with the tip line

    4 votes

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    0 comments  ·  Tipping  ·  Admin →
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  15. In setup for clover mini that the tip entry location have a way to put tip in on tablet screen and on printed receipt.

    2 votes

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    0 comments  ·  Tipping  ·  Admin →
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  16. Would like to have an option to not view all tips in the tips app and only the tips for the current day

    19 votes

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    1 comment  ·  Tipping  ·  Admin →
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  17. Clover orders taken over the phone do not allow for a tip line.

    14 votes

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    0 comments  ·  Tipping  ·  Admin →
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  18. Merchants are requesting the option to reprint the CC receipt with the tip after the tip is adjusted. Many restaurants audit the customers hand written tip adjustment at checkout to make sure no errors were made when adjusting tips.

    6 votes

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    1 comment  ·  Tipping  ·  Admin →
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  19. Merchant would like the option for the tips to be entered on the tablet screen AND the printed receipt at the device level

    70 votes

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    17 comments  ·  Tipping  ·  Admin →
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  20. When a customer pays with a gift card, there is no way for a customer to leave a tip. Even if there are still funds on the card, if the customer does not have cash, then the server does not get tipped.

    18 votes

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    2 comments  ·  Tipping  ·  Admin →
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