114 results found
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Clover Solo, Clover Duo, Clover Flex
Please let restaurant owner can deduct credit card fees from server's credit card tip automatically on shift report.
Most restaurant pos systems have that feature but clover.1 vote -
Ability to customize when tips option is appropriate under certain categories
Have a feature that allows us to customize categories for when tips are appropriate and when they are not. For example, if someone orders from the dine in/restaurant category, have a feature available for tipping. If they order grocery items, they should not have an option to tip.
2 votes -
Would like a feature where tips can be added on both printed receipts and tablet screen
would like to take receipts on printed receipts and on tablet screen this would be really easy for customer to use and employees cause not all customers want a receipt and would much rather have to enter there tips on the tablet screen and not all customer want to place there tips on tablet screen and would much rather have there tips on a receipt where they can see there charges. This feature would be most helpful to merchants with one device and would also limits call to clover support to ask for card numbers to enter tips because they…
5 votes -
tip not on prepaid deposit
The tip calculation does not include a prepaid deposit. This could easily be added to the payment screen as a "Split Transaction with a Prepaid Deposit". The tip calculation would then be based on the total bill instead of the value of the bill minus the prepaid deposit. There are other solutions as well. A payment type in the other section could be titled Prepaid Deposit and the tip calculation would use the entire bill amount.
1 vote -
Color Code Tip Options
Research shows color coding tip options motivate tippers. The color Gold is the best tipping option to be selected to motivate tipping.
2 votes -
allow tip adjust on both devices receipts the station and the customer facing Mini
Cannot print a receipt with a tip line on both devices have to choose one or the other.
1 voteHello,
This feature is under review.
Thanks,
Clover Product -
tip on paper for phone order on Duo
Currently on clover duo, if you have it set to 'tip on screen' but you get a phone order and input card information manually (like a pizza shop) the system wont let you add tip because the customer is not present. whenever manual card info is input, the receipt should print on paper so driver can gather signature and tip on delivery.
2 votes -
Ability to add tips from Tablet Screen when completing a transaction within the Authorizations application
Ability to add tips from Tablet Screen when completing a transaction within the Authorizations application. Only has ability to sign for tips on printed receipt when completing a payment through the authorization application.
1 vote -
re-add the tip option to the authorizations app
the option was there before according to one ISO but it has disappeared with the latest updates
1 vote -
Adjusting Tips
Occationally someone accidentally adds a tip that didn't want to, or tips more than they mean to. There is no way for us to go in and adjust the tip for them. We would like to see this function added to make it more convenient for our guests.
3 votes -
Additional Tip line for gratuity payments
In restaurants, we have a policy for automatic gratuity of parties of 6 or more. We have to have the gratuity added on our POS system (Aloha) and then we have to run the transaction for the amount before gratuity on clover, then go back into receipts on clover and add the tip, then reprint the receipt. When the receipt is printed with the gratuity, there is no line for additional tip. We need that so badly! Please! We deserve the right to potentially make more than 18%, especially on a difficult party/table/table that wants to be more generous. Please…
3 votes -
We need to be able to split the tips in relation to what is being spent ie spa girls and cafe staff
client pays $300 for spa service and $25 on cafe and then tips 20% can we split the tips to each accordingly so clover will keep track of who gets what?
4 votes -
Enter tip on screen for Station Solo
Merchant needs ability to enter tip percentage on the Station Solo screen, similarly to how they could on the Station 2
2 votes -
Ask for a tip while the customer is signing, not before
It would make much more sense if the program asked the customer if they would like to leave a tip during, or after they are signing the screen. Currently, when we are running a payment for a customer, the program asks for a tip while we are still entering payment information, and it is awkward for us to ask the customer for a tip at that time. We (and Clover) would run more tips if it asked the customer to leave a tip at the time the customer is leaving their signature
3 votes -
Bring back Tip line on both Clover terminal AND printed receipt
PLEASE bring back Tip line on both the Clover terminal AND the printed receipt!
This option was recently removed and guests want to pay with a credit card at the table on their printed ticket but we also have customers that pay at the counter and choose to tip on the terminal screen too. We need both options back again, please!1 vote -
tip split under one transaction
i have been with clover for a few years now and i have over 15 stations i am in the service business so it is very important for me to split tips employees under a single transaction, i like clover but if this feature isn't added we are considering switching out
2 votes -
Portrait Mode on Clover Go apps
On Android tablets, there is no way to stop the Clover Go app from going into landscape mode on the TIP/Signature screens. Merchant would like to ability to remain in portrait mode for the entire payment sequence. The Clover Go app ignores portrait mode lock in settings.
2 votes -
option to add tips on signature screen
Hello Clover community,
our business would like to combine the signature screen and payment screen together versus outright showing the customer the tips screen first and then the sginature screen second.
It's a friendlier way to present someone the tip option which in our business is optional (unlike restaurants which is pretty common thing) and the customer doesn't feel pressured to give us more money which some might dislike and find it uncomfortable, ultimately resulting in poor customer service.
We're not asking to make this change mandatory for everyone but just add the option to have those screeens together. I've…
1 vote -
make it possible to tip on both the clover terminal and have a tip option on the printed receipt.
We have a diner and use clover. Most guests check out on the way out at the host station, and they tip on the terminal.
Sometimes guests want to pay with credit card at the table but when we drop the printed credit card authorization slip we have to draw in the tip line because Clover makes you choose only one option to tip either on the terminal OR on the printed receipt. It would be great to be able to have both options. Thanks!4 votesThis would be a complicated feature to implement. We're assessing if there is sufficient market demand to build this.
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5 votes
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