589 results found
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Allow $ Amount Discount to be applied when combining orders.
If combining two orders that each have a discount attached Clover seems to drop one of the discounts. Would be nice if it combined both orders with both applied discounts.
1 vote -
Geo Fencing for Refunds
Geo fencing of refunds would prevent refunds from being processed off of the grounds of the business if the they have the flex. this would prevent someone who took the device from the location from processing refunds.
1 vote -
setup a minimum payment threshold to be input via the clover devices. We wanted something like $30. If the sale is below
Is there anyway to setup a minimum payment threshold to be input via the clover devices. We wanted something like $30. If the sale is below $30, it won’t allow the bartender to go further in the sale screen. I see something for max threshold but not minimum
1 vote -
I need to be able to add the convivence fee to the QR code and SQL link.
I need to be able to add the convivence fee to the QR code and SQL link.
1 vote -
PAY button turn to green when cash is entered
If a customer pays with cash and the amount tendered is entered, please make the pay button green. It is consistent with the rest of the app. It also makes it easier for the employee to quickly press the correct button. I find my employees hesitate because they are used to the button being green to proceed.
1 vote -
Ability for employees to remove Additional Charges
Merchant requested to limit the employees access to remove the Additional Charges from their current profile.
1 vote -
Scan Barcode In TIPs app
The barcode scanner seems to be broken on the TIPS app. Lots of customers use this so it would be awesome if it worked again.
1 vote -
Partial Payments no way to know that there was a partial payment and no screen is prompted asking for the next payment
Partial Payments no way to know that there was a partial payment and no screen is prompted asking for the next payment. When a partial payment is made it says "Payment Successful" it should instead prompt a screen for the remainder balance.
1 vote -
I need you to make the letters bigger in the transactions when printed and have the name of the customer
I have to print all the transactions and the letters are very small and the name of the customer does not show at the top like it used to be
1 vote -
Search and Find open orders from Dashboard, not just device.
How cool would it be able to search for open orders from Dashboard and not just from the device? Then from there, in the dashboard, if you could send the "open order" to customer as an invoice with ability to pay right from there that would be even better. Would be practical for those who stop in or call in an order but then want to be invoiced. Our staff in store is too busy to do this or be able to find the open orders. Would be cool if we could do so from afar without having to be…
1 vote -
hosted checkout
We have created a "pay now" button for our website home page so clients that receive a statement in the mail can easily make a payment online.. That part seems to be working well.. My problem is I do not get any type of notification that a payment has bean made.. So when I try to balance my daily deposit I notice numbers not matching then the search is on.. It would just be really really nice to get an email when a payment is made online through the hosted check out
1 vote -
Allow different terminals to have different tip percentages.
Allow different machines to have different tip percentages. This will ne helpful for takeout orders.
1 vote -
Flat Credit Surcharge
Taxi Drivers would like to add a flat 1.50 surcharge to credit cards. And use contactless at the same time.
1 vote -
Separating Services and Product Sales for tips
The tipping app suggests the tip on the total amount purchased. It should be seperated as you don’t tip on products, but only services.
i.e. Joe schmoe had a service of $100, but purchased $200 worth of product. The suggested tip should be on the service amount of $100 only vs the total of $300 plus tax. The client should not have to pull out their calculator to figure out the tip amount on the service.
1 vote -
remove manual transaction asking for zip code on station device
Merchant wants to remove requirement for zip code on manual transactions and refunds on station devices since it does not ask for this information on flex or mini devices.
1 vote -
Maximum Transaction size
Controls for maximum Transaction allowed by Empoyee. Also a maximum tip amount based on % of transaction amount. Neeed for Taxi Industry.
1 vote -
Supress address on invoices
It would be nice to be able to supress the business address on the invoice, as our business is in our home and I would like to not share my home address with all my customers. Is there a way to supress the address on the invoices?
1 voteThis is in the plan for early 2024.
Looking forward to continue to offer you better solutions for your customers.
Thank you
Clover Communications
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Ability to re-open paid order and move payment
Table restaurants desperately need this feature especially when a payment is taken on the wrong table or wrong order.
1 vote -
Remove SKIP PIN on DUO Mini
Hi good afternoon Clover Support,
I'm reaching out with a huge issue that is causing fraud at our liquor store. I have Clover Duo and I have a setting on the device that requires Debit customers to use their PIN #, but for some reason the Mini on our Station Duo is giving the customers the option to "SKIP PIN"! Which should Not be an option. A customer who is using a stolen card is Obviously going to “SKIP PIN” before the business owner can select No on the big screen.
I’m asking for the engineering IT support team to…
1 vote -
Invoice Note/Detail
The original invoice notes/details describing the cost being sent to a customer is only received the customer and it is not saved as a copy in our system. Customers cannot/will not always retrieve their emails so we don't have a way to prove after-the-fact what costs did or did not cover from paid invoices.
1 vote
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