570 results found
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Why can't a healthcare office (dentist, doctor, etc) do recurring billing?
I am having to set them up with a different gateway like authorize.net, paytrace, eprocessing network, etc. instead of using Clover. Should be able to run their practice all in one place and Clover already has recurring billing.
6 votesHello,
Clover is not a HIPPA compliant solution. However, we're looking into supporting this feature in a HIPPA compliant manner.
Thanks,
Clover Product
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Common Retail Discounts
Native functionality to support the typical discounts retailers use, such as: (1) Buy One, Get One for x % off; (2) Bundled discounts; (3) Spend X discounts; (4) Quantity Discounts
Retailers frequently offer promotional discounts to encourage upselling, promotion of new products, and to clear out old inventory. This is so common within the industry that Clover needs a much better solution to effectively serve retail merchants.
Zaytech offers an app with some of this functionality, but it is buggy and doesn't work with variants
6 votes -
Online Order Tipping
Hello, it's vital that the new clover online ordering function that is replacing the Ordering.app has an option to add tips to an online order. My employees are getting frustrated they no longer receive tips and the customers what this feature as well. This is VITAL to keeping my workers happy. Ordering.app had this feature as default and we are losing that service. Please let me know ASAP. Again, super important.
6 votes -
Add/edit guest after partial payment
Need option to add/edit a guest after another guest has already paid. Aka partial payment on table in clover dining for guests. For example....table A has 4 "guests" Guest 1 pays leaving it as a "partial payment" guest 2,3,and 4 still need to pay. One of the remaining guests wants to add a round for the table. This is not am option. And would require to make a new order for this and swipe the card two times for their tab under table and additional items. This causes alot of people to not want to get more resulting in loss…
6 votes -
option to add a "fee" to items during a certain time period
we add a "band fee" to alcoholic beverages during band playing hours instead of charging a cover charge. basically a "reverse" happy hour. so during the times of 6pm to 10pm on a sat evening items in certain category's will automatically be charged a .50 fee.
6 votes -
flat fee
Add a column to Tax Tab so that we can add a flat fee tax this would be helpful when the tavern owner is selling a 50 types beer for $5 tax included.
on excel spreadsheetIt really time consuming to add this on at a time on web dashboardName Tax Rate Default
test 1 0.00% No
Test 0.00% No
Sales Tax 7.00% Yes
Default Tax 0.00% No
NOTAXAPPLIED 0.00% No6 votes -
Need a way to have more than one tab at a table. Obviously you can
Obviously you can combine and move guests at payout but that it time consuming and prone to error and confusion. If you know customers are paying separately when they sit you should be able to just create more than one tab at a table. The fact that you can't name guests is ridiculous and just creates more confusion.
6 votes -
Please add another TIP BUTTON
PLEASE ADD ANOTHER TIP BUTTON... 15% 18% 20%
6 votes -
Tipping Out to Other Staff
Many restaurants have servers tip out certain percentages to Hosts, Cooks, Bartenders, barbacks, etc. But there is no way to do this (manually or automatically) in Clover. The dollars would need to come off of the servers tip report and also go to the other employee. This way the data can flow appropriately to other apps like Homebase for proper payroll processing.
6 votes -
Tiered discount and customers adding phone numbes on customre facing devicing
Merchant would like to be able to set up a tiered discount where the more the customer buys of an items the price goes down and also would like the customers to be able to put in their phone number on customer facing device to keep track of orders for customers instead of going through customers app.
6 votes -
option to re-print credit card receipt after tip is adjusted
Merchants are requesting the option to reprint the CC receipt with the tip after the tip is adjusted. Many restaurants audit the customers hand written tip adjustment at checkout to make sure no errors were made when adjusting tips.
6 votes -
employee discounts
employee discounts applied using employee's identification number and applied only to specific items
6 votes -
Able to charge more than $99,999.00
Clover currently has a cap of $99.999.99 to charge on credit cards, some businesses need to be able to charge larger amounts
6 votesHello,
This will be available in a future release.
Thanks,
Clover Product -
Prompt for Tips Depending on Order Type
Merchant wanted the clover to ask for tips depending on the Order Type.
6 votes -
Progressive Discount (same item)
Merchant needs to do discount by items like buy one get the other one with discount buy 3 and get another discount for one item most of the applications can do it but just by category not by item meaning that the discount will be apply to any item on that category and he needs the discount been apply to the same item the customer bought
6 votes -
Same time, 7 a.m. for all Payeezy recurring payments transactions
1) Instead of attempting to process different recurring payments transactions at unpredictable times during the day, can they all be attempted uniformly at 7am? 2) And can there be a setting for each one to be only attempted once a day?
5 votes -
Payeezy Migration
We were forcibly migrated onto the Clover system from Payeezy.
The hosted checkout page was useful because we didn't need to cover our website under PCI compliance.
We used the hosted checkout page to capture tokenized card numbers that we could then use for re-authorizations for recurring payments. We don't use the built in recurring option because we often have to adjust the amount to run.
There are 2 big problems we're having with the replacement hosted checkout pages.
1) On Payeezy, when a customer completed the payment on the hosted page, Payeezy would send an HTTP post back to…
5 votes -
Searching Transactions by Name
In the transactions search bar, we should be able to enter a customer name or business name to find a transaction or multiple transactions within a specific date range. The current system does not allow for this specific search. Our firm was on the Payeezy platform, and it allowed us to search by name seamlessly.
5 votes -
Note for item or service
It would be great to have a field that allows us to write a specific note toward a receipt.
We thought that a "Note for item or service" was a note that would be displayed on the receipt, so the customer knows what the receipt is about, however, it turned out to be an internal note.
We hope to have an external note section to put details regarding the payment on the receipt.
5 votes -
please
PLEASE ALLOW TIPS BE ADDED TO DEBIT CARD SALES AFTER 25 MINUTES OF ORIGINAL SALE BEING PROCESSED. IF TIP IS TAKEN ON PAPER RECEIPTS.
MERCHANTS EVERYWHERE ARE LOSING TIPS ON DEBIT CARD SALES.
PLEASE ADD THESE POLICIES RESTRICTING DEBIT CARD ADJUSTMENTS/TIPS AFTER 25 MINUTES FOR DISCLOSURE.
THANK YOU!
5 votes
AdminKevin Nathan
(Admin, Clover)
responded
Hello,
If you have a merchant that has EDS Debit, their transactions can be routed to Debit Rails. When routed on Debit rails, these transactions cannot be tip-adjusted after 25 minutes. This is a network constraint, not one imposed by Clover. If merchants are willing to disable EDS Debit support then all of their Signature Debit transactions will be routed as Credit. This would allow the merchant to adjust the transaction/tip amount up until closeout.
Thank you,
Clover Product
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