140 results found
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Clover Online Ordering Modifiers that include Quantity Feature
The merchant needs to be able to apply a quantity to a modifier associated with a selected item within Clover online ordering.
EX:
Customer choices and item called 'dozen bagels'. They want to split the flavors and select multiple types of different flavors to be included.This option is not available on Clover Online. Having an option to apply a quantity to not just an item, but modifier as well will help restaurants with better online ordering flow. Customers have to use the special request to grant this. Most Customers may miss the special request field.
11 votes -
Clover app should allow ordering ahead like web browser
Clover app says there is an option to order ahead, but it will not allow ordering ahead outside of hours of operation, which is the whole point of ordering ahead to schedule order for pickup during open hours. However, accessing the online store through a web browser does have the appropriate/expected functionality at all times allowing scheduling of orders for future days/times. This is very confusing to my customers losing functionality when using the app vs. the web browser. The app needs to allow the same functionality for ordering ahead that is offered in the browser.
3 votes -
Customize message for clover online ordering
Merchant would like to be able to customize her clover online ordering message to her clients. She wants to be able to let the clients know when their order will be ready.
2 votes -
When will Doordash be integrated into Clover?
I see that GrubHub has been fully integrated to sync with Clover. When will Doordash be integrated?
2 votes -
My customers would like to be able to select delivery from the app. Right now you only have delivery option from the webpage
Delivery option available from the app.
2 votes -
Online delivery option for businesses who already pay and provide delivery drivers.
Why don't you offer an online delivery option for businesses that already have a delivery provider that they pay? For example, pizza shops? We pay to have delivery drivers and we can't use to clover option for deliveries. Plus, the $6.99 fee that doordash or other 3rd parties charge seems VERY pricey. Customers in this town won't pay that when they can just call the restaurant themselves and only be charged $3 for delivery..
My customers love the clover app because they can accumulate points. I don't want to offer online ordering through another third party app because that's obnoxious.…
8 votes -
When an online order fails to print, send a text message or alert to another email
Currently, the owner email receives notification when an online order fails to print; however, this isn't always the most effective communication option. Please add text notifications and/or a carbon copy to be sent to additional users/emails
10 votes -
Longer preparation time for Clover online orders.
Merchant would like Longer preparation time for Clover online orders
the merchant do catering and most customers order catering ahead of time. Some time 2 days in advance or longer.1 vote -
Merchant would like a Delivery option for COLO online orders instead of Pick up and curbside
Merchant would like a Delivery option for COLO online orders instead of only Pick up and curbside
5 votes -
Add Pickup at Drive Thru Window as an Order Type option
There should be an “Order Type” option for online orders to “Pickup at Drive Thru Window”. Customers ordering for pickup at the window are confused with the limited options because they don’t want “in-store” or “curb-side” pickup which are the only options available now.
2 votes -
item image size
I LOVE that we have the ability to attach images of items to clover inventory for online ordering now... however the minimum size requirement for the images is set to 1600 x 1200 pixels which seems way too large for a minimum requirement. I'm assuming this was a mistake and just wanted to point it out for adjustment.
2 votes -
online orders
to automatically add a service fee to online orders
5 votes -
Keep items in correct sequence for past orders
When making online orders (as a customer), order items get saved to the history. But the order changes. An example - from a local taqueria:
- Bean and cheese burrito
- Add guacamole
- No salsa fresca
- Bean and rice burrito
- Add guacamole
- No salsa fresca
- Carne Asada Burrito
- Add guacamolebecomes
- Bean and cheese burrito
- Add guacamole x3
- No salsa fresca x2
- Bean and rice burrito
- Carne asada burrito
This makes it impossible to simply reorder. It would be helpful if the items stayed the way they were ordered. (I do appreciate them being…
3 votes -
Clover Customer App Ordering
Clover Customer App tether to the Clover POS while on same network as the restaurant. Ability for customer to place an order at their table from their phone and show up at the bar or counter POS and show what table they are at. Then cash out on the App.
1 vote -
Happy Hour on Colo
Please implement Happy Hour feature on Colo. Currently, the happy hour discounted items do not apply to the Colo
4 votes -
Clover Dining table size is not allowing employee names to show unless you make the table very big
Merchant is requesting the old update for clover dining because the employees are ot seeing their name on the tables , when merchant make the table bigger we can see the employee name but because merchant have a big restaurant and a lot of tables we are not able to keep all the tables at a big size .
please allow the employee name to show on smaller table sizes like it use to3 votes -
An option to add pictures to Clover Online Ordering
Our customers have continuously requested an option to add pictures to the online ordering so they know what they're ordering, such as Uber Eats, Grubhub and so on.
25 votes -
Duplicate Orders in the Orders App
In the orders app you can view all orders open or closed. When you click on an order you have a couple of options you can do. You can add a payment, re-open the order, combine the order with another one, etc.
It would be an excellent feature if we could DUPLICATE AN ORDER here as well. For example, some of my merchants will have huge orders that get placed on a monthly basis so it would be nice if they can pull up the customers previous order and simply duplicate it so they dont have re enter the order…
4 votes -
No need for Server Information on Online Orders
I do not see the need to print Server Name ( Owner’s name) on order receipt + date / time stamp for Online Orders ( both Ordering.app & Clover Ordering). Those information alone take 4” of receipt space.
Can someone look into this?5 votes -
delivery radius
Looking for when you put in an address it will tell you if it is within your delivery range.
ex: If I use a 3 mile radius, and you call and you are 4.5 miles away, then I ca have the option to override and bring you a delivery or just say no.
ex: Ability to draw on a map ( like google map) where a delivery range is, and if the address inputted is outside of it we won't deliver.
reason: not everyone knows geography around and want to eliminate having to drive "to far" for a delivery.
4 votes
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