150 results found
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Add Pickup at Drive Thru Window as an Order Type option
There should be an “Order Type” option for online orders to “Pickup at Drive Thru Window”. Customers ordering for pickup at the window are confused with the limited options because they don’t want “in-store” or “curb-side” pickup which are the only options available now.
2 votes -
item image size
I LOVE that we have the ability to attach images of items to clover inventory for online ordering now... however the minimum size requirement for the images is set to 1600 x 1200 pixels which seems way too large for a minimum requirement. I'm assuming this was a mistake and just wanted to point it out for adjustment.
2 votes -
online orders
to automatically add a service fee to online orders
5 votes -
Keep items in correct sequence for past orders
When making online orders (as a customer), order items get saved to the history. But the order changes. An example - from a local taqueria:
- Bean and cheese burrito
- Add guacamole
- No salsa fresca
- Bean and rice burrito
- Add guacamole
- No salsa fresca
- Carne Asada Burrito
- Add guacamolebecomes
- Bean and cheese burrito
- Add guacamole x3
- No salsa fresca x2
- Bean and rice burrito
- Carne asada burrito
This makes it impossible to simply reorder. It would be helpful if the items stayed the way they were ordered. (I do appreciate them being…
3 votes -
Clover Customer App Ordering
Clover Customer App tether to the Clover POS while on same network as the restaurant. Ability for customer to place an order at their table from their phone and show up at the bar or counter POS and show what table they are at. Then cash out on the App.
1 vote -
Happy Hour on Colo
Please implement Happy Hour feature on Colo. Currently, the happy hour discounted items do not apply to the Colo
4 votes -
Clover Dining table size is not allowing employee names to show unless you make the table very big
Merchant is requesting the old update for clover dining because the employees are ot seeing their name on the tables , when merchant make the table bigger we can see the employee name but because merchant have a big restaurant and a lot of tables we are not able to keep all the tables at a big size .
please allow the employee name to show on smaller table sizes like it use to3 votes -
An option to add pictures to Clover Online Ordering
Our customers have continuously requested an option to add pictures to the online ordering so they know what they're ordering, such as Uber Eats, Grubhub and so on.
25 votes -
Duplicate Orders in the Orders App
In the orders app you can view all orders open or closed. When you click on an order you have a couple of options you can do. You can add a payment, re-open the order, combine the order with another one, etc.
It would be an excellent feature if we could DUPLICATE AN ORDER here as well. For example, some of my merchants will have huge orders that get placed on a monthly basis so it would be nice if they can pull up the customers previous order and simply duplicate it so they dont have re enter the order…
4 votes -
No need for Server Information on Online Orders
I do not see the need to print Server Name ( Owner’s name) on order receipt + date / time stamp for Online Orders ( both Ordering.app & Clover Ordering). Those information alone take 4” of receipt space.
Can someone look into this?6 votes -
delivery radius
Looking for when you put in an address it will tell you if it is within your delivery range.
ex: If I use a 3 mile radius, and you call and you are 4.5 miles away, then I ca have the option to override and bring you a delivery or just say no.
ex: Ability to draw on a map ( like google map) where a delivery range is, and if the address inputted is outside of it we won't deliver.
reason: not everyone knows geography around and want to eliminate having to drive "to far" for a delivery.
4 votes -
Pay at time of Pickup
We would like to see the ability for customers placing their order on COLO to be able to pay at the time of pickup rather than only having the option to enter a credit card at the time the order is placed.
7 votes -
Have a way to close for Holidays for online ordering
Automatically close for Holidays
12 votes -
Disable Special Instruction for online ordering
Please add an option to disable special instructions for online orders!
11 votes -
Disable Special Instruction
Please give us the options to disable "Special Instructions". We run a business where customers are tying to add add to their orders without paying for it.
10 votes -
Online Order PING
When an online order comes in ..... the clover device should PING loudly and have a pop up come saying "Order Arrived"
We expect our staff to do other tasks during their down time so they aren't always right beside the clover unit to see the order print off.9 votes -
Does clover have scheduled pick up for online orders? How to configure time for a scheduled pick up order to reach clover device?
As a 3rd party developer, I want to control the time and date when a scheduled order reaches as a notification to the clover device and manage printing the order receipt to the kitchen at a given time so that the scheduled order is served
2 votes -
Quickly 86 an item from online ordering via Clover DEVICE *not* just computer
Picture this: it's a busy rush. Chef says we are out of GUACAMOLE don't sell anymore! So I have to leave the cash and:
-go to the office
-open a browser
-go to clover.com
-sign in
-click on account & setup
-click online ordering
-click online menu
-de-select GUACAMOLE
And then I need to head back up to the cash where I've been absent for 2-4minsThis cannot be the way!
Can we please get an option on the device to do this?
I can even suggest the placement:
-Click on Inventory
-Click on item desired
-Check box beside 'Show…15 votes -
Shutting OFF & Delaying Clover Online Ordering is no longer available from the Devices.
What happened? Shutting off Online Ordering from a Clover device went away with no notification. Now it has to be done from the dashboard.
Not all Business owners are onsite and most don't want their staff to have access to the dashboard. This ability needs to be returned to the setup app.
When important changes are made without notification to the Sales Team it impacts our credibility and is down right disrespectfull to the BC.2 votes -
Customer on line order ready notification
Merchant should be able to notify customers via text when order is ready for pick up.
56 votes
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