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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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148 results found

  1. Please give an option to update the logo on the online ordering above the business information.

    That makes things easy for the customers to find the right restaurant they are irdering

    6 votes

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  2. Merchant wants to be able to have a QR code for the customers to be able to order and pay there without asking all the info that it requires, as in phone number and the captcha security.

    6 votes

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  3. COLO - merchant operates from 11:30pm to 3:30am, COLO doesnt allow the merchant to set the end time for 3:30am, a message appears saying
    "End time cannot be earlier than start time", can something be implemented where merchants have total control of the operational hours at this time changing the hours for the time frame could be the a workaround but that creating an extra tasks for the merchant at the end of the day

    3 votes

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  4. Client would like to be able to have the option to modify a separate Order receipt for online ordering. E.G: would be to be able to remove stuff like the customers email on the Colo receipt and only keep the necessary stuff to make the order like the name of the customer and where it's going to be sent, and maybe the phone # of the customer they would also like to make the receipt smaller only for online orders, they would also like to make only the date smaller on the receipt to save paper

    2 votes

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  5. Please give us the deliver option in The Ordering App for online ordering

    13 votes

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  6. So I just ordered food using this app and NOWHERE says when it's going to be ready. No idea if it'll be 10 mins or 30. That's a really important feature IMO. I had to call the restaurant and ask them when my food will be ready, which is inconvenient.

    5 votes

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  7. Merchant would like an option for the COLO prep time to automatically change depending on the time of day

    4 votes

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  8. Request to add quantity amounts to every order put in, as well as, the ability to create/customize orders. his shop sells donuts and he wants the customer to be able to 'build' the donuts (base, toppings, &icing)
    merchant is also wanting to add pictures to online ordering

    5 votes

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  9. Merchant would like to have a custom Online Ordering message to present to customers when outside hours of business

    17 votes

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  10. Merchant would like to be able to change the colors on the business logo that appears on the Clover Online Ordering. At this time all logos for Clover Online Ordering show as grey.

    3 votes

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  11. Add modifers when adding inventory items on clover go and also to be able to keep track of stock by modifier as well as item

    4 votes

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  12. would like be able to select a modifier multiple times on colo and also an option for partial pound.

    2 votes

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  13. Have a ability to test online order or send a test receipt through online order

    9 votes

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  14. Merchant would like a way to apply discounts to COLO orders the way they can on the device. The merchant has a promotion running that they can use on the device but online orders have no way of taking advantage of the discount

    27 votes

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  15. Allow alcohol to be sold online where it is legal to do so. I am in Dallas, TX and it is legal to order alcohol online for pick up.

    7 votes

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  16. Merchant would like the ability to set a minimum dollar amount for COLO. This is due to certain items being $1.00, which can be easily abused and unprofitable when considering processing fees.

    9 votes

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  17. Step 1: Choose your meal and order Pickup or Curbside option
    Step 2: In the ”Special Instructions’,’ provide the make, model and color of the vehicle
    Step 3: Park in the parking lot and for those who opt-in, staff will bring the order to the car upon arrival without any action needed. Those who don’t opt-in to the service just need to tap ”I’m here” in the app or order confirmation email upon arrival.

    8 votes

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  18. Have a setting on the Clover online order to assign items/category availability.
    For example breakfast sandwich or all items listed breakfast category can only be ordered from 7:00 AM-10:00AM
    Cheeseburger is only available to be order online from 11:00 AM-3:00 PM.

    52 votes

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  19. Merchant would like the ability to add a service charge on COLO.

    17 votes

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  20. We have been offering To Go orders only since mid-March. In Ohio you charge

    tax of 8% on food and beverage when servicing in-house but no tax for food

    to go. We are allow to sell alcohol to go, which we need to charge tax of

    8%.

    We are currently using RESTAURANTOPS to manage the online ordering. They

    allow us to either use default tax or no tax - the no tax option works in

    Restaurantantops but not in Clover. To make it work for Clover, where no

    tax is charged for food but tax is charged for liquor and…

    5 votes

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