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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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140 results found

  1. Merchant would like to have a custom Online Ordering message to present to customers when outside hours of business

    17 votes

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  2. Merchant would like to be able to change the colors on the business logo that appears on the Clover Online Ordering. At this time all logos for Clover Online Ordering show as grey.

    3 votes

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  3. Add modifers when adding inventory items on clover go and also to be able to keep track of stock by modifier as well as item

    4 votes

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  4. would like be able to select a modifier multiple times on colo and also an option for partial pound.

    2 votes

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  5. Have a ability to test online order or send a test receipt through online order

    9 votes

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  6. Merchant would like a way to apply discounts to COLO orders the way they can on the device. The merchant has a promotion running that they can use on the device but online orders have no way of taking advantage of the discount

    27 votes

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  7. Allow alcohol to be sold online where it is legal to do so. I am in Dallas, TX and it is legal to order alcohol online for pick up.

    7 votes

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  8. Merchant would like the ability to set a minimum dollar amount for COLO. This is due to certain items being $1.00, which can be easily abused and unprofitable when considering processing fees.

    9 votes

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  9. Step 1: Choose your meal and order Pickup or Curbside option
    Step 2: In the ”Special Instructions’,’ provide the make, model and color of the vehicle
    Step 3: Park in the parking lot and for those who opt-in, staff will bring the order to the car upon arrival without any action needed. Those who don’t opt-in to the service just need to tap ”I’m here” in the app or order confirmation email upon arrival.

    8 votes

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  10. Have a setting on the Clover online order to assign items/category availability.
    For example breakfast sandwich or all items listed breakfast category can only be ordered from 7:00 AM-10:00AM
    Cheeseburger is only available to be order online from 11:00 AM-3:00 PM.

    52 votes

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  11. Merchant would like the ability to add a service charge on COLO.

    17 votes

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  12. We have been offering To Go orders only since mid-March. In Ohio you charge

    tax of 8% on food and beverage when servicing in-house but no tax for food

    to go. We are allow to sell alcohol to go, which we need to charge tax of

    8%.

    We are currently using RESTAURANTOPS to manage the online ordering. They

    allow us to either use default tax or no tax - the no tax option works in

    Restaurantantops but not in Clover. To make it work for Clover, where no

    tax is charged for food but tax is charged for liquor and…

    5 votes

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  13. Merchant would like to request an enhancement for the Clover Online Ordering App so that the clients can select multiple modifiers when choosing their sides. I provided the workaround for adding them as items for the COLO only for the mean time.

    5 votes

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  14. Allow Rewards to be REDEEMED through Online Order.

    24 votes

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  15. We have a lengthy list of offerings, and average customers will need to scroll a lot to find the items they may want. It would be great if it lets us just present only the list of Categories first, and then, items under the selected categories for easier browsing.

    5 votes

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  16. It would be great if it would let us customize the look and feel of the web ordering page to some extent.

    • Company logo
    • Colors (background, text, etc..)
    • Fonts (font-family, font-size)

    It would also be great if you could add some ready-to-use cook-looking skins.

    18 votes

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  17. Merchant would like the ability to enter quantities for the modifiers, at this time the option is only available for items

    3 votes

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  18. Have the stock tracking and limitation for Online Ordering, therefore if an item it out of stock it will hide on the online ordering to prevent customers from selecting that order.

    23 votes

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  19. Merchant is requesting clover creates their own platform for ecommerce to better produce SKU numbers for inventory.

    2 votes

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  20. Allow modifiers and variants for the Online Store through Clover. It is available with other services such as ECWID and Shopify

    7 votes

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