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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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1116 results found

  1. I am transferring to new clover. My older clover has ECWID account linked to it, and the way the website part is built to use the clover ID from inventory sheet to point. Now when setting up the new clover, it will not allow me to overwrite the clover ID, it will actually automatically generate a new clover ID to my inventory. Which means I will have to rebuild my website again every time I need to change my clover hardware, which I do every once every 10 months and I own 8 stores. Building a new website with 3500…

    1 vote

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  2. Retail stores should be able to receive and scan inventory as they receive new shipments, and that data should be able to sync back to QuickBooks.

    1 vote

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  3. Please give an option to update the logo on the online ordering above the business information.

    That makes things easy for the customers to find the right restaurant they are irdering

    6 votes

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  4. Right now the inventory app doest have any limitations. If we give permission to the manager he can delete the inventory the owner doesn't know want is going on.

    1 vote

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  5. Merchant wants to be able to have a QR code for the customers to be able to order and pay there without asking all the info that it requires, as in phone number and the captcha security.

    6 votes

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  6. so they can keep one for the customer and one for them

    2 votes

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  7. Online orders also needs to be numbered when printed to the Kitchen. Online ordering, content to be printed along with numbering should function exactly as ordered from the device.
    Numbering will help business serve to customer First-In-First-Out!

    7 votes

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  8. Easily 75% of all FSRs in the greater NYC area use OpenTable for their reservations. To NOT integrate directly with OpenTable is a huge yellow flag for established FSRs to switch to Clover.

    13 votes

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  9. We would like to accept online orders at least a day in advance only.

    I believe an easy fix would be to offer the merchant the ability to extend the food prep time outside of an hour to a custom amount of time (for example, 24 hours or 1 day, 2 days)

    Another fix would be to give the merchant an option to disable “pickup ASAP” leaving only “schedule an order” under pickup time.

    1 vote

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  10. 2 votes

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  11. Have the option to have multiple custom modifier

    7 votes

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  12. 3 votes

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  13. Allow items to appear with a warning of not being sold at the moment and having the ability to assign a date for this to be automatically taken off of the item

    2 votes

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  14. 2 votes

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  15. Many times I see my weekly orders and employee made mistakes but I'm unavailable to fix it!

    1 vote

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  16. It is cumbersome to have inventory updates automatically push to the POS. This auto publish can disrupt service during regular hours, and inhibits working on menus, items, and inventory while the business is open, as well as when it is most productive to work on inventory.
    If you can schedule a push to the cloud instead of automatically with every change it allows for a more productive and continuous workflow.

    1 vote

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  17. The merchants would like to have a button added or an option that when an item is removed from the Dining app it would ask the reason. For example if a drink is dropped or spilled, that when that item is removed they could select that option to track it.

    4 votes

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  18. Have a ability to test online order or send a test receipt through online order

    9 votes

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  19. Merchant would like a feature that will calculate how much he has regarding the amount in cost for inventory.

    12 votes

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  20. when you make changes or void on any fired items, kitchen will need to get notified as well and you should able to destinate which order printer to receive this notifications, so our food runner or chef can make sure the modification or deleted item will not be made accordingly. The current system forces our employees to run or walk to the kitchen to notify this. Add note is not wise because it can be ignored and require many typing.

    14 votes

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