Skip to content

Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

1116 results found

  1. Closeout: Client wants to request a feature where their employees shouldn't be able to closeout the batch if they have any open orders inside of the current date.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Merchant is wanting to have a easier way to reprint orders then to select each item. Merchant is requesting a reorder button to print entire order over again.

    38 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. I sell many products from my remote location but can't add the orders to the Clover. Also ties up the Clover on large purchases when other customers are waiting.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. merchant would like to be able to have a feature where we can remove the payment failed transactions on dashboard

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Countdown inventory when an item is sold, example: sweatshirt, in red, blue, and gray, in sizes small through 2XL.....
    I need items to be grayed out so customers can't select a size or color I don't have. A huge bummer and I was almost ready to go online.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Need options to change the the font style in the order receipts. The small size very small and the medium size is take more space in the printer paper. And need options to remove the lines coming in between each items which takes more space. Reduce the paper waste.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. For a Restaurant, we use modifiers to have a meal bundle. Our larger bundles allow two sides. The modifiers are check boxes and work fine unless the customer wants two of the same side, like two sides of fries. If this could be made to allow the same modifier choice to have a quantity of two or more.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Merchant request function to be added where in additional to inventory stock Clover also tracks the usage of food or liquid by ingredients.

    20 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. We're having difficulty dealing with exchanges and returns and would like the ability to issue an item as a negative on a sale so the sale and refund/exchange are all apart of one transaction. Our old POS system (Springboard Retail) allowed for us to do this and it worked wonders.

    34 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. We love our Clover and find it very powerful, user friendly and intuitive in many ways.

    We would, however, greatly appreciate the opportunity to enter a negative quantity in order to be used for exchanges and substitutions.
    We find that there isn't an easy way to update inventory in these instances and we need to, instead, make a manual transaction in our accounting system.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. is there anyway to can add the option to add "gift receipt" option on the clover device

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Dining app (guest 1, guest 2, guest 3) merchant said the interface is a bit confusing and would like the "guests" fields to be removed

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. I would very much like a tool to appear in the Clover system in the Inventory section for ordering goods to the company's main warehouse: there should be a document as an order, but without a sale. This is an order to the warehouse of some items of an item that have been sold, for example. Only the SKU and the required quantity are displayed there. Also, I often need to enter these items of goods from the main warehouse in the inventory of a retail outlet. Now I do it manually, because I didn't find the right tool. At…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. When a server has a table and another person (like a manager) brings a Flex to the customer for a payment, the table (and tip) will be reassigned to whoever logs into the Flex and runs the transaction at that table.

    This is horrible for the server because only they can take a Flex payment for that table, regardless if they are busy or the customer wants to pay at the bar.

    A workaround is to create a ghost account with a password that everyone knows, and then take the Flex to the table with that ghost account, run the…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. It would be nice to be able to add items from inventory when doing a cash sale especially when we are having issues with the device or app.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. It would be great if it would let us customize the look and feel of the web ordering page to some extent.

    • Company logo
    • Colors (background, text, etc..)
    • Fonts (font-family, font-size)

    It would also be great if you could add some ready-to-use cook-looking skins.

    18 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. On the receipt it doesn't show merchant copy or customer copy neither it shows Approved or not approved. It would be great if these points are mentioned on the receipt, because at times merchant forgets which copy belongs to who.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Merchant would like the ability to add a service charge on COLO.

    17 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. I found it so annoying that Clover has yet to address such vital features within the retail industry - refunds and exchanges. The software is so limiting when it comes to returning an item with a discount, exchanging for another item with a different value, refunding a partial amount (we run BOGO 1/2 sales year round), having refunds and sales on same transaction and so much more that it's hard to continue doing business with it. I hope they get it figured out. Anyone else having these issues?

    38 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. As has been mentioned many times, the font size on the ticket is too big or too small. We need a medium one, in a better font, and the ability to SEE and therefore EDIT how the ticket is going to appear in the kitchen. I don't want words cut off halfway through and on the line below for example

    37 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?