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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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1020 results found

  1. Please add the current MID being viewed back under the Help button in the Dashboard Version 3 -- MANY Merchants do not know their MID and ask us where to locate it, and it's a little more involved than just "click Help at the top"; additionally quite a few merchants have two different MIDs under the same name and they go back and forth from the dropdown, but the way they used to confirm they were looking at the correct MID, was to check under help, now it's much more cumbersome.

    6 votes

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  2. Sometimes due to whatever reason, a few customer's online order will not get sent to the printer and Clover will send an email notification. It would be best if the order is attempted to be resent to the printer to prevent any misunderstanding or inconvenience. Not all merchants have access to their email to check for missing orders so just an email notification is not the best solution.

    2 votes

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  3. So every time I try to add some new item in my system from clover go app I need to type the upc code manually which so time consuming and annoying. If you guys add a barcode scanning option in clover go app for adding new items in inventory it will make our system more easy and convenient for all the users.

    4 votes

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  4. There needs to be a way for the us to access invoices via the POS and mark paid when the customer comes in to pick up the order. Which would allow us to mark the orders paid without deleting the order and having to input everything again at the register. We also need to be able to itemize the invoice for our customer. I know that you can from Square and QuickBooks.

    1 vote

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  5. Needs real running timer showing from the table layout for an efficient operation. There are many AYCE restaurants with time limits, currently Clover Dinning app only indicates tables in red at certain preset time and servers need to click each table to check the actual running time or they need to login to web dashboard to check entire tables timer at once. Thank you.

    1 vote

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  6. Inventory items: when more than one item is selected for quick edit. Cost is not updatable field which should be enabled, the reason price is changing because cost is going up. since it is not updatable field so, we have to manually update each item which is time consuming when you are changing cost for >50 items.

    1 vote

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  7. Allow orders fulfillment time to last longer than 1 hour. Half of my tabs disappear, when I switch to fulfillment time from order placement time. And a lot of time is wasted keeping receipts in order.

    Would be much easier if receipts printed in order from fulfillment time, instead of order place time

    1 vote

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  8. Being able to refund a MODIFIER when we don't want to refund the whole item or whole order.
    For example, someone orders a salad and chooses to ADD CHICKEN (which is a modifier). That modifier is +$6.
    Later that day, the customer calls because their salad did not include chicken & they want to be refunded for the chicken ONLY.
    Right now, you can only refund the whole item (salad + chicken) or the whole order. We want to be able to refund MODIFIERS (only the $6 for adding chicken).

    9 votes

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  9. I would love to be able to rank items or favorite them to the top when I search by most sold or by favorites at the top

    1 vote

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  10. I will like the ability to view my Merchant number by clicking on Business Information

    1 vote

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  11. Star already supports a printer buzzer (model BU01-24-A) that plugs into the RJ11 jack at the back of the unit. Ideally, we could set this to print to only certain order types, namely online orders that employees wouldn't necessarily be aware of.

    1 vote

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  12. Being service based , the services AND items sold should be listed with each employee for end of day report. Commission based businesses need this!

    1 vote

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    1. Have the option to set it up to be the default value for all items added to the inventory. AND/OR
    2. Bulk edit to choose this option (Automatically manage availability) for the entire inventory/each items.
    5 votes

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  13. When in the Item or Category view, add Sort functionality (in ascending and descending order) to all columns: Price, Cost, Categories, On POS, Tax, Available, Modifier Groups, Stock Counts, etc.

    4 votes

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  14. Being able to auto print customer payment receipt per device basis rather than applying the setting across all devices on the same MID.

    Ex, want auto customer payment receipt printed from clover stations while offering manual selection on the Flex device.

    1 vote

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  15. Sería de gran ayuda que el sistema de Clover pudiera guardar la información del historial de inventario, y que se pueda buscar por fechas.
    Actualmente, cada vez que actualizas el inventario incorporando nuevos productos al sistema, no hay un area de registro del inventario original existente como para poder hacer una comparativa de venta entre lo que tenías y lo que ingresaste.

    1 vote

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  16. From the Clover online order platform, when items added to cart and check out them, there are picking up time option which says 'For When?' and 2 scroll down options which are 'ASAP (in 20 mins)' and 'Schedule an order'.

    I want to keep only 'Schedule and order' one. My business don't take same day order so I don't want customer select 'ASAP (in 20 mins)' option so I want to remove this option so people don't select it.

    But when I talk a customer service staff, he said removing the 'ASAP' options is not possible and I just don't…

    1 vote

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  17. When in recurring payment plans, it would be nice to sort the accounts alphabetically by last name.

    1 vote

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  18. We have a 3rd party running our food & beverage. They need access to enter inventory and pull reports. I'd like to have an option that they have access to just food & beverage categories as opposed to seeing our full facility sales

    1 vote

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  19. Restaurants NEED "NO" Modifiers ONLY to print in RED

    Currently we are told only ALL modifiers will print in RED

    YET other POS systems businesses are coming off of, allow to CHOOSE what will print in RED on Kitchen Orders ...

    1 vote

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