1020 results found
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Filter Orders by Tax Rates
Merchant would like to filter orders by tax rate. That way it is easier to determine which transactions and orders have which tax applied to them to ensure rules by order type is working.
1 vote -
Do Not Allow Transactions to be Processed without Credential Being Clocked In in Shifts App
As a restaurant operator I find it absolutely horrifying and an immense oversight that my employees can process transactions under their own credentials without being clocked in. As a result, these transactions do not appear on the shifts report, but do appear in both the transactions and reporting apps. We hold our credit card tips, as such the employees rely on the shifts report in order to determine how much card tip they are owed and how much cash they must turn in to the house (their total cash sales).
This week I was short, twice, because the "pop-up" to…
1 vote -
Ability to send kitchen receipts via Online ordering as it does when using the devices.
With online ordering, we can printing items to kitchen using the alternate name but cannot do so with modifiers? That is a big issue for us because our alternate name is in Vietnamese and our kitchen staff cannot read English. I'm not sure why that was not developed when developing the online order since it prints fine when we enter the orders with items and modifiers with the devices.
1 vote -
We need to prohibit sales of alcohol on Sunday before 12:30pm.
Create a program to prohibit the sales of alcohol On a particular day during particular hours.
1 vote -
This should be pretty simple, Add the option to choose more that one unit of each modifier option like Uber Eats
This option will allow multiple units of the same modifier option to be selected when ordering. Uber Eats already has this option.
E.g. our family pack comes with 8 drinks and 3 appetizers. at the moment the customer can choose the options they want but not the quantity. for example the can choose Diet Coke and Fanta which will result in us sending them 4 of each, If the want 2 Diet Cokes and 6 Fanta, they will have to write a note which is inconvenient.2 votes -
GrubHub/Doordash/UberEats Menu Pricing
With the direct integration to Clover for Grubhub, Doordash, UberEats, the menu on these third party platforms will be cleared and replaced with their Clover Menu... specifically the items enabled for Clover Online Ordering. This means that their in order to use this integration, a merchant would have to list the same prices as their direct online ordering page. Most merchants have their own online ordering page populated with lower prices than the ones on third party platforms in order to protect their bottom line. Can we build in a mechanism that allows for a percentage price increase before the…
14 votes -
Add brand
Please add "brand" column or feature. Right now our retail business uses "printer label" as brand because we do not need to print orders to a kitchen and we need something to account for the many brands that we sell. For whatever reason, when adding a new product, the "pinter label" options are not alphabetical. This is very annoying because we have almost 100 brands that we have to scroll through to find the right one.
2 votes -
Employee Filter as Search
Please make the Employee filter in reporting searchable. Merchants (Taxis) may have 600 employees to drop down through...needs to be a searchable field.
1 vote -
Selecting variants on Screen
Parent Items with Variants should show as single items (and not list all variants).
Parent Items with Variants should be allowed to be assigned to sales categories and reordered like other items within that category. Presently parent items with variants only show in 'all items'.
Order UI / Flow - When a parent item with variants is touched, the options within each variant should show (just like multiple modifier groups would), allowing the clerk to choose a single option within each variant group that results in adding the correct sales item to the order (receipt pane).
I recall that this…
2 votes -
1 vote
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Allow Option for Stock Count To Decrease When Item is Fired instead of When item is paid
Restaurants need stock counts to have an option to decrease inventory when item is fired, not when item is paid. There should be a check box under the stock quantity section that will allow stock counts to automatically decrease when items are fired.
5 votes -
inventory
The inventory we have for sale are sometimes used for jobs as well, I need to be able to deduct inventory at cost so that profit will not be reported.
Either I need an item specific discount or a modifier that can be negative.Also, what's up with no low quantity alert and no inventory report? We need low quantity alert to see when we need to order new inventory. And we need inventory reports to evaluate how each item in the inventory is selling.
2 votes -
Log for Clover Dining2
A log is critical for Clover Dining, similar to tables. Who opened the order, time opened, Changes (e.g. Add burger time, add drink times) , time order was fired, ...basic internal controls. Even half of this would be beneficial. It is difficult, even with cameras to track the sequence of POS activity when things go wrong. Process improvement and theft prevention.
3 votes -
Clover help needs help!
I'm at the corporate office and have 40+ Clover locations. It is difficult to deal with Clover support. First of all, the staff isn't well trained. I've actually called with the same issue and have gotten different answers. We've had 3 escalated tickets within the last couple months closed with no resolution. I tried to respond to the email with screenshots to find out that you cannot respond to the email from the escalation team. I had to call to reopen the tickets. A ticket should not be closed unless the location has confirmed that the issues is resolved. Additionally,…
1 vote -
online ordering
Merchant would like to have separate prices for online orders that are different from the POS
12 votesThis is in Beta testing right now and should be ready for General Availability in the next 6 weeks if no problems are uncovered.
Thank you
Clover
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REMOVE ALL TAXES OPTION
I have bottle deposits listed as one of the tax rates (I do not see another way to do deposits). Now we have 12 different tax rates. (See Below).
Bottle Deposit
Bottle Deposit 12pk s
Bottle Deposit 15pk s
Bottle Deposit 18pk s
Bottle Deposit 24pk s
Bottle Deposit 30pk s
Bottle Deposit 36pk s
Bottle Deposit 4pk s
Bottle Deposit 6pk s
Bottle Deposit 8pk s
NO TAX
Sales TaxWines do not have deposits so I would like an option to turn OFF all other tax rates with one button because currently I have to uncheck all of…
1 vote -
Clover ordering should work on Chrome
Clover online ordering does not work on:
MacOS Venture 13.5.1
Chrome Version 116.0.5845.140 (Official Build) (x86_64)It allows the user to add items to the cart, but the cart will not open and there is no way to complete the order. As a work around, I can open Safari and re-enter my entire order. This has been a problem for at least a year.
1 vote -
Different Order Type on Each Section Type
For takeaway orders in the UK, there are different VAT rules to eat-in orders. We need the ability to force the takeaway Section in the Dining App to use a different order type to that used in the Seated Sections. The ability to select it in the Register App means that the wrong order type can be selected; which has implications in assigning the correct VAT treatment to the items ordered.
1 vote -
schedule order in DINNING APP
the option to schedule Orders in Dinning app, it can help to set up orders in store for pick up another days like caterings
1 vote -
Assign Revenue Classes from Device not just the Dashboard
Merchant requesting an enhancement to be able to Assign Revenue Classes from Device not just the Dashboard like in the past
1 vote
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