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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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1116 results found

  1. So every time I try to add some new item in my system from clover go app I need to type the upc code manually which so time consuming and annoying. If you guys add a barcode scanning option in clover go app for adding new items in inventory it will make our system more easy and convenient for all the users.

    6 votes

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  2. Add the time log in on the Employee Shifts to the Clover App

    1 vote

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  3. Any data older than 30 days is no longer stored on the Clover POS device, forcing users to access a computer for this information. This change impacts business operations by requiring additional equipment that was previously unnecessary, leading to a negative customer experience. I expect this issue to become more significant in the retail environment as we approach the holiday season when returns over 30 days are more common. Additionally, we can no longer search by a customer's last name, nor can we see if they received a discount or used reward points, which affects merchant profit margins.

    2 votes

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  4. On the register app, the merchant needs to select tender, but some customers inserts their cards in the payment device such as mini on Clover Duo before the merchant makes the tender selection. Please program the device in a way that when the card is inserted, the tender type will be automatically credit card or the merchant can simply hit the confirm button to proceed with the credit card sale. Currently, when the card holder inserts their card before the tender type is selected, the merchant facing screen waits for the merchant to select the tender and the card holder…

    1 vote

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  5. there is a widespread need for a Catering app or catering order functions added to clover. restaurants need the ability to take a catering order from clover inventory items, send that order as a proposal, have the client accept the proposal and partial pay (deposit) or full pay the order, then track food quantity needed, date for preparation, date for pickup or delivery, delivery location, and confirmation. There is NO clover app of function for this, and no really good web-based option either.

    1 vote

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  6. We need a way to close a drawer during a shift that only batches the drawer we are closing!

    For instance, I have two pos Stations with the same MID #. If I count down or close one drawer to start a new shift, and batch it so someone else can use it, It also batches the other drawer at the same time. There is no way to separate one drawer from the other.

    1 vote

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  7. allow us to add image for the modifier on the kiosk
    and also allow us to download the entire menu and edit on pc.

    1 vote

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  8. on the clover kiosk, is it possible tp remove the word "all items" and direct customers to be on the first category automatically

    1 vote

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  9. Clover Online Ordering needs its own tip suggestion control. Currently, it follows the tip settings for in-store Station. Many businesses would like the ability to set different tip suggestions or even turn off tipping for pickup orders.

    1 vote

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  10. allow us to upload full screen ads when the clover kiosk is idled

    resolution can be 2k or 4k.

    the magnifying image on the kiosk is really ugly in my opinion

    1 vote

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  11. Allow Admin to enable/disable a staff member to add/remove service charge. While it is imperative to have the system restrict removing the service charge due to operational loss. In certain environments its required to add a service charge at odd hours of the day depending on the order. We need to be able to restrict the addition or removal with the admin code

    1 vote

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  12. 1 vote

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  13. 1 vote

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  14. When a server selects "Fire All" or "Save" need to have the option where it will auto log off the server/employee.

    1 vote

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  15. The app made by Clover, called Order Inspector, does NOT support the Clover Kiosk or the Clover Flex. We are asking Clover to make Order Inspector available on the Clover Kiosk and the Clover Flex that are widely used devices.

    This is the only App made by Clover, available on the Clover App Marketplace that allows you to view, print and email a report of all orders for your own records or for external auditors. This report shows all orders created from that Clover device (including payments) on the current day and can be printed to your receipt printer or…

    1 vote

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  16. The ability to edit the price when going into Register and selecting the item. Have a toggle switch for edit pricing under Price Per Copy with no quantity limits.
    Variable pricing does not work
    because it limits the quantity count.

    Our old POS had a check box for adjusted pricing. Whenever we pull up that product, let's say a color copy at $.039, we could click on the price and change the cost immediately when creating an order. All of this without going back into Inventory and changing the price. It's a price change just for that particular order then…

    1 vote

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  17. While we export the open order details, we have only selling price details in the sheet. Cost price details are not available. Need an option for getting the cost price for the open order items.

    1 vote

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  18. Assign categories per employee code. This would allow categories and inventory items to be assigned and accessible based on their employee code. Currently all employees can see all categories and inventory items and run transactions from any category.

    1 vote

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  19. The should be an option to add parenthesis and dashes to the phone number that appears on the customers receipts.

    1 vote

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  20. A way to upload a file for tax rates would be beneficial for the VT merchants that have to manually choose tax rates based on where they are shipping goods. Right now each tax rate has to be manually uploaded if they do not have items.

    1 vote

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