1020 results found
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Duplicate firing
When an order is placed that is transferred to a different server the order gets fired a second time which causes confusion in the kitchen during busy periods.
2 votes -
Duplicate Modifier
Please allow Modifier to be Duplicate like the item in Clover inventory app
2 votes -
make entering the menus much more simplifed so you can use less buttons.
you should be able to use modifiers and items without having to use to many categories, modifiers and items. too much red tape. and to time consuming.
2 votes -
Make inventory count available for DoorDash Drive and DoorDash.
Please allow inventory counts for all items including the DoorDash Drive orders that appear in my orders app. My inventory is currently not affected by any DoorDash orders and it could easily be a big problem. Right now the only way to prevent selling a sold out item is to make the item unavailable for both clover online orders and DoorDash orders, which is unsatisfactory.
1 vote -
shirley@schoharievalleyfarms.com
We need the ability to add a revenue class to a new inventory item directly from device. I've seen this requested as far back as 2021 but it is still not an option. Revenue classes are vital to inventory management and reporting and so it makes no sense that they can only be added through the dashboard. This is very cumbersome and unnecessary. It would be so easy to add "revenue class" as an input option on the "add item" screen on the device and it would save a huge amount of frustration and time on the user end.
2 votes -
Separating Items Reporting by Category
Our facility offers different menus (categories) at different locations on the same property sometimes at the same time. When running reports, it would be helpful to differentiate which items were sold at which location. Currently, the reporting system will only indicate an item in the category where it was first programmed. For example, if bottled water is being sold in multiple categories, it will only report sales in one of the categories. Please advise if there is a solution for this. Thanks!
3 votes -
Entering orders for a future date
Please add the functionality of entering an order for a future date and time. I.E. Customer calls today for a catering order next week, I would like the sales and printer tickets to print on the date of the order, not the date of the input.
3 votes -
Repeat
Once a user adds an item and then wants a second item the exact same way can we add a button to repeat the item
1 vote -
modifier print
Have the Modifiers print directly under the menu item and not to the right please.
1 vote -
Send Refund Receipts
Sales Activity -> Transactions -> Refunds
When we are in the Details of a refund there is no option to Send Receipt. Can we get the button to Send Receipt similar to the Payments tab? As it stands it is far too manual a workaround process to manually send a refund receipt to a customer when one is requested.
1 vote -
Apps is always populated to the top of the ticket - deserts are always populated at the bottom of the ticket
For a smoother and efficient process for the kitchen (especially when we have a big group) allow the system to always populated the appetizers to the top of the ticket and deserts is always populated to the bottom
1 vote -
When merchant accepts multiple payment types they would like to have one receipt showing the different payment methods.
When merchant accepts multiple payment types they would like to have one receipt showing the different payment methods. This shows on the dashboard receipt but does not print out for the customer receipt
4 votes -
Option to Delete Cancelled Online Orders
Currently, if a customer goes to Clover online ordering and cancels the order, the $0.00 order ticket will stuck in the order app and cannot be deleted, which is cluttering the list. Please add an option to delete or archive these cancelled orders from the orders app.
4 votes -
Option to email closeout report for Clover Go merchants
The option to email the closeout report has been removed from the Dashboard with a recent update. This is problematic for merchants that only use Clover Go. There is also no setting in the Clover Go app that allows for this as well. Please bring back the setting to email the closeout report either on the Dashboard or in the Clover Go app.
1 vote -
notify customer when order is ready
Hi, we are using clover online ordering app. Right now, there is not any functionality where we can click once order is ready to notify customer. You guys are already using similar kind of functionality to text customer receipt. Just put another button where it should say your order is ready. Thanks.
5 votes -
Inventory on Day 1 (or on specific date)
Have the option to go back to specific dates to check on the inventory that was in our system at that specific moment.
2 votes -
Retail Service Plan
Have a Service Plan specific for retail, which don't include all the restaurant apps and functionality. Retail would focus more on inventory, online/in house sales functionality.
4 votes -
employee permission
employee permission on what they can view. when my staff opens up to create an invoice all my total sales show on the screen. i do not want my staff to see that. it should only show create invoice and in another screen there should be previous invoices. and screen should be accounting reports
1 vote -
Shifts - Logging Staff Out
We need the ability to use the app to LOG OUT staff who forgot to log out and LOG IN staff who forgot to log in. Make life easier and have less payroll issues.
1 vote -
Staff Codes
It would be nice to be able to download the staff - codes - roles to excel. So we can easily see user codes. We have staff that works at two of our companies and it would be nice to easily see what codes they are using to build in other companies.
Or if we have linked companies ..... have an option to build them in more then one company at time of building.1 vote
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