Skip to content

Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

1018 results found

  1. Please make it so employees cannot get passed the lock-screen without clocking in by making the clock-in prompt undismissable. Meaning, when you hit cancel instead of clock-in, you are brought back to the lock screen. This will prevent employees from accidentally processing transactions without being clocked in.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Hello,

    I wanted to know if you can add a expiry option where products are added. I have a retail store For A Dollar Plus in Lititz Pennsylvania, and have over 5,000 items, and probably 2,500 or more have an expirey date. If it was an option then I can view products expirey dates in Inventory Report. Currently, I have to check products manually.

    I would really appreciate it if this can be added to Clover.

    Thank you,
    Salmon

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. This option will allow multiple units of the same modifier option to be selected when ordering. Uber Eats already has this option.
    E.g. our family pack comes with 8 drinks and 3 appetizers. at the moment the customer can choose the options they want but not the quantity. for example the can choose Diet Coke and Fanta which will result in us sending them 4 of each, If the want 2 Diet Cokes and 6 Fanta, they will have to write a note which is inconvenient.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. This new accounting sync is a great idea but in the setup in sale-accountant section it needs to either have the option to customize the categories according to what you have or than it should automatically list them according to your categories that are setup in your clover device.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. I have an item that has multiple modifiers and I would like to be able to adjust the order in which the modifiers are listed/displayed on the screen.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. I currently have my online delivery orders getting assigned to a doordash driver through the DoorDash Drive setup. I would like for my instore delivery orders to be routed to doordash for a delivery driver to be assigned, just like my online orders.

    Perhaps a field for selecting delivery time so that orders aren't made too far in advance.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Need to be able to make the table of new customers a special color so that everyone knows it is a first- or second-time customer. have it put on order in kitchen that it is there first time. to alert all staff.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Merchant would like an option to automatically print multiple order receipt copies for the same order when an order is fired to the order printer.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. We have three locations that all take on-line orders through the Clover App. The app shows all three locations when the customer does a search, but shows the same photo/logo/name which makes it very difficult for the customer to tell if they are ordering from the correct location. For us it's more confusing because the locations have addresses on the same street name 2063 and 260 so they are constantly choosing the incorrect location.
    Each location should be able to choose it's own name, photo, logo just like we can do with the menu, hours etc.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. We have multiple locations, but utilize the same employees at those locations. We need the ability to enter an employee once at the Multi-Location level and have the ability to select which location they need to be authorized for. Right now we have to enter the same employee at each location, which is time consuming and the margin for error is greater in not getting Access Code, Role etc the same in each place.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. When using the Multi-Location Dashboard Inventory we are consistently having to make updates to locations and other attributes multiple times before the change is actually saved to the item. Many times I have to make a change at each location before it will accept the updates.

    Additionally, having ALL the functionality at the multi location level that we have at the individual location level - many things have to be done at the location level and with multiple locations have to make the same change multiple times is very time consuming.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Ability to run any report on the Multi-Location Dashboard
    Right now we can only run the basic sales overview reports which is not helpful in trying to manage inventory, people, etc across multiple locations.
    1. A critical report would be Sales by Item by Location by date that includes quantities, transaction/order ID, item name, discount, employee.
    2. A report with Inventory by location in one report with the ability to see all items across all locations with any variance in cost, price, modifiers, categories, labels, revenue classes. It's very difficult when trying to sync items across locations to have to…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Allow the online order name to be added to the inventory spreadsheet so that merchant can make bulk updates or see a list of all the online ordering names.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Be able to change the layout on the printed receipt.

    Merchandise amount
    Subtotal
    State tax
    Total

    I need to be able to add an additional fee and make it clear to customers that they are not getting taxed on that fee

    Merchandise

    State tax
    Subtotal
    Additional fee
    Total

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. When adding modifiers it would be nice if all the same group modifiers would group together. Example would be half and half pizza. When selecting modifiers if you select right modifiers then left modifiers and a customer adds on another right modifier it goes under the left modifiers instead of up with the other right modifiers. When sending this to the printer it is harder for the pizza cook to keep track of what goes on which side.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Prompt Cashier for "A Name for the Order" while keeping order numbers.
    I like having order numbers to make sure the staff cook and make drinks in the order in which they were placed. But I also would like to have an option to require a prompt for "A name for the Order" without having to manually add an order note. Currently you can set the order number either to be automatic rolling numbers OR "manual" (where it prompts you to add a name or number) but there is no way to to select both.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. When looking at the report sections on the dashboard it would be nice if you could sort revenue classes. I would like to see revenue classes be in the same order every single time, even if they didn't have sells for a given time period. This allows me to update quickbooks faster.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Under an inventory item, it would be helpful to see a 25%, 30%, 35%, 40% margins option near the cost and price lines. So staff can put in an item cost, and then just hit the percentage margin and have the price automatically calculated. Other POS systems have this capability. Saves time not having to pull out a margin calculator on our phone for every item.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Please allow edit employee to change the employee name. Best example is employee gets married. Deleting employee and entering again with new name is not a very good way of doing this.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Our business is a grooming salon and our receptionist cashes payments. Therefore the name of the receptionist is on the receipt, but not the groomer who the tip belongs too. There should be a way to assign a service provider to a ticket to account for tips and commission! This seems like a basic feature that any service business needs.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?