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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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1020 results found

  1. When creating an Item under Inventory, I was confused how to resolve this complexity:

    I sell protein balls individually and in packs of three. There are two flavors. For analytic purposes, I want to track sales by package size and flavor. I have three options:

    1. Create a separate item for each combination of attributes (four total).
    2. Use modifiers for flavor or count.
    3. Use per unit pricing.

    Option 1 is undesirable, because adding a third or fourth variable would result in maintaining a large number of item skus, and require manual work to calculate sales across all variations of a single…

    1 vote

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  2. As far as I can tell, you can only set online ordering based on the day of the week, and not close for specific days. This is a problem when you allow orders to be scheduled for future dates, but will not be open for specific days.

    5 votes

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  3. ADMIN HAVE TO ABLE TO DECIDE WHAT EMPLOYEE CAN MAKE CHANGES ON THE INVENTORY QUANTITY EVEN WHEN THEY CAN SEE THE INVENTORY

    1 vote

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  4. We need to be able to set up printer labels based on modifiers and not just items. If a restaurant sells an item like fish, chicken, and shrimp, the kitchen needs to get the order based on the modifier chosen. If the item is grilled/blackened, it needs to print to the grill, but if the item is fried, it needs to print to the fryer.

    4 votes

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  5. Hello,

    we need a feature that setups up mix and match options for scanned items.
    The system will automatically determine how many groups of items there are and will apply the correct deal.
    For example if you have two redbull for 5.50 and 3 redbull for 6.50 then if there are 5 red bull in the cart then the system will apply 3 redbull deal and 2 red bull deal for the red bull. And as the quantity of items increases, then the system will optimise for best deals.

    Unfortunately, apps limited to small quantities of items scanned and do…

    1 vote

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  6. Please let us Quick Edit Cost, now that you have added it to Filters. Thank you!

    2 votes

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    1 comment  ·  Admin →
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  7. There should be a separate option from online hours. Delivery hours should be different than clover website pickup hours.

    2 votes

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  8. I'm in the limo transportation business, and our clients virtually order our services and we get their info including creit cards, store it and charge their card after every use and we sent them a receipt with a descripion of each charge/service on it. They often use our services frequently with different services and rates.
    While there is a line in the virtual terminal under the Order Note, it does not however show on the receipt. This is crucial for us and our clients to have that description line so they can get reimbursed or identify which charge is for…

    2 votes

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  9. Friday, Saturday and Sunday's are lumped into one deposit that comes through on the first business day of the following week. Clover's "Calendar Week" is setup as Sunday through Saturday. If there are any sales on a Sunday, the combined Fri, Sat, Sun deposit now includes sales from two periods, creating a book keeping problem. They should deposit separately into the merchant's bank account as 3 separate deposits.

    1 vote

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  10. PLEASE add another layer in the inventory app. Currently we have Categories and Items. We desperately need another layer in the inventory app such as Department or Subcategory. This will also greatly help us with our inventory app functionality. We have to constantly manipulate the system to make it work for our store.

    8 votes

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  11. Please move the modifiers/special instructions to the left side so that they print right underneath the menu item. It is hard for kitchen staff to see the modifiers when the tickets get stacked

    1 vote

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  12. Can't believe that product cost is not an option in the filter for inventory - The purpose of an inventory system is to see your inventory levels(count) and the COST . Yet there are other options that are nowhere near as critical - How this was left off is confusing .

    5 votes

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  13. It would be nice if Items, Categories and Modifiers could be assigned their own color coding for easier and quicker visualization

    3 votes

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  14. The electronic receipt that a customer receives should default to the "detailed" version of the receipt to show additional details instead of having to click the embedded link to open up the more detailed receipt. If customers have more details presented to them in the default receipt, it will greatly help merchants when the customer calls the business to discuss the purchase, as they can reference the details such as Invoice number or order number, etc.

    1 vote

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  15. Include an option to include the product code under the product name on a receipt.

    1 vote

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  16. Currently, when creating a new item on multi-location dashboard, there is no option to adding a picture or adding it on online ordering. When you try doing that on the individual location after adding the item on multi-location dashboard, the option for the online ordering does not appear

    2 votes

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  17. We do have Non-Profits that purchase from us and are Tax Exempt, I would like to have the ability to remove the sales tax to be restricted to Manager's only so that any random employee can't remove taxes from any order (which we are still on the hook for!!)

    1 vote

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  18. We found out scan to pay feature works only for Apple device at this moment.
    The problem is there are a lot of people using android too.
    Could you please develop that feature for android user?

    1 vote

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  19. Pre planned order of operations of modifiers on order receipts regardless of when it is selected when ordering.

    Example: Bagel shop with many modifiers, customer asks for bagel to be toasted, but it shows up last on order receipt and cook misses it.

    1 vote

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  20. if i have a global percentage price increase from a vendor i need a way to adjust all my prices on those inventory items from that vendor without going in and adjusting each inventory item individually

    3 votes

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