1116 results found
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Selecting variants on Screen
Parent Items with Variants should show as single items (and not list all variants).
Parent Items with Variants should be allowed to be assigned to sales categories and reordered like other items within that category. Presently parent items with variants only show in 'all items'.
Order UI / Flow - When a parent item with variants is touched, the options within each variant should show (just like multiple modifier groups would), allowing the clerk to choose a single option within each variant group that results in adding the correct sales item to the order (receipt pane).
I recall that this…
3 votes -
Duplicate Modifier
Please allow Modifier to be Duplicate like the item in Clover inventory app
2 votes -
Cut Order Receipts after Individual Items/Diners
Clover used to have the ability to cut the order receipt on the kitchen printer after each Item in an order. We have multiple requests from merchants to bring this feature back, and/or update so that if they are using the Clover Dining/Table app to cut between each guest.
20 votes -
make entering the menus much more simplifed so you can use less buttons.
you should be able to use modifiers and items without having to use to many categories, modifiers and items. too much red tape. and to time consuming.
2 votes -
Make inventory count available for DoorDash Drive and DoorDash.
Please allow inventory counts for all items including the DoorDash Drive orders that appear in my orders app. My inventory is currently not affected by any DoorDash orders and it could easily be a big problem. Right now the only way to prevent selling a sold out item is to make the item unavailable for both clover online orders and DoorDash orders, which is unsatisfactory.
1 vote -
Separating Items Reporting by Category
Our facility offers different menus (categories) at different locations on the same property sometimes at the same time. When running reports, it would be helpful to differentiate which items were sold at which location. Currently, the reporting system will only indicate an item in the category where it was first programmed. For example, if bottled water is being sold in multiple categories, it will only report sales in one of the categories. Please advise if there is a solution for this. Thanks!
3 votes -
Repeat
Once a user adds an item and then wants a second item the exact same way can we add a button to repeat the item
1 vote -
modifier print
Have the Modifiers print directly under the menu item and not to the right please.
1 vote -
Send Refund Receipts
Sales Activity -> Transactions -> Refunds
When we are in the Details of a refund there is no option to Send Receipt. Can we get the button to Send Receipt similar to the Payments tab? As it stands it is far too manual a workaround process to manually send a refund receipt to a customer when one is requested.
1 vote -
Apps is always populated to the top of the ticket - deserts are always populated at the bottom of the ticket
For a smoother and efficient process for the kitchen (especially when we have a big group) allow the system to always populated the appetizers to the top of the ticket and deserts is always populated to the bottom
1 vote -
Option to Delete Cancelled Online Orders
Currently, if a customer goes to Clover online ordering and cancels the order, the $0.00 order ticket will stuck in the order app and cannot be deleted, which is cluttering the list. Please add an option to delete or archive these cancelled orders from the orders app.
4 votes -
Make the Clock-In Prompt Undismissable
Please make it so employees cannot get passed the lock-screen without clocking in by making the clock-in prompt undismissable. Meaning, when you hit cancel instead of clock-in, you are brought back to the lock screen. This will prevent employees from accidentally processing transactions without being clocked in.
2 votes -
Option to email closeout report for Clover Go merchants
The option to email the closeout report has been removed from the Dashboard with a recent update. This is problematic for merchants that only use Clover Go. There is also no setting in the Clover Go app that allows for this as well. Please bring back the setting to email the closeout report either on the Dashboard or in the Clover Go app.
1 vote -
Inventory on Day 1 (or on specific date)
Have the option to go back to specific dates to check on the inventory that was in our system at that specific moment.
2 votes -
Retail Service Plan
Have a Service Plan specific for retail, which don't include all the restaurant apps and functionality. Retail would focus more on inventory, online/in house sales functionality.
4 votes -
employee permission
employee permission on what they can view. when my staff opens up to create an invoice all my total sales show on the screen. i do not want my staff to see that. it should only show create invoice and in another screen there should be previous invoices. and screen should be accounting reports
1 vote -
Ability to update employee name
Please allow edit employee to change the employee name. Best example is employee gets married. Deleting employee and entering again with new name is not a very good way of doing this.
3 votes -
Filter Orders by Tax Rates
Merchant would like to filter orders by tax rate. That way it is easier to determine which transactions and orders have which tax applied to them to ensure rules by order type is working.
1 vote -
Ability to send kitchen receipts via Online ordering as it does when using the devices.
With online ordering, we can printing items to kitchen using the alternate name but cannot do so with modifiers? That is a big issue for us because our alternate name is in Vietnamese and our kitchen staff cannot read English. I'm not sure why that was not developed when developing the online order since it prints fine when we enter the orders with items and modifiers with the devices.
1 vote -
Order of Multiple Modifiers
I have an item that has multiple modifiers and I would like to be able to adjust the order in which the modifiers are listed/displayed on the screen.
4 votes
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