1116 results found
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There is a 1 email limitation when emailing receipts. The steps to email to add'l addresses is inefficient..
The ability to email multiple addresses, separated by a comma or semi-colon, should be available directly from the charge processing screen. Currently, you can only email to 1 addresses then must go to transactions, after you submit the payment, open the transaction and send duplicate receipt, also, 1 address at a time.
1 vote -
Accounting sync improvements
This new accounting sync is a great idea but in the setup in sale-accountant section it needs to either have the option to customize the categories according to what you have or than it should automatically list them according to your categories that are setup in your clover device.
1 vote -
Owner should be able to give permissions to co-owners, managers, or supervisors, to respond to chargeback dispute requests.
Not all owners are hands on regarding the day-to-day management of their locations. The frustration we get from managers who do not have permission to respond to chargebacks is being voiced regularly. There needs to be an area where the owner can select or add this permission when adding new users.
2 votes -
3rd party deliveries on phone orders versus online orders
I currently have my online delivery orders getting assigned to a doordash driver through the DoorDash Drive setup. I would like for my instore delivery orders to be routed to doordash for a delivery driver to be assigned, just like my online orders.
Perhaps a field for selecting delivery time so that orders aren't made too far in advance.
1 vote -
todd@rb-restaurants.com
Need to be able to make the table of new customers a special color so that everyone knows it is a first- or second-time customer. have it put on order in kitchen that it is there first time. to alert all staff.
1 vote -
Option to print multiple order receipts automatically
Merchant would like an option to automatically print multiple order receipt copies for the same order when an order is fired to the order printer.
4 votes -
Clover customer facing app should allow to show different name/picture for different locations
We have three locations that all take on-line orders through the Clover App. The app shows all three locations when the customer does a search, but shows the same photo/logo/name which makes it very difficult for the customer to tell if they are ordering from the correct location. For us it's more confusing because the locations have addresses on the same street name 2063 and 260 so they are constantly choosing the incorrect location.
Each location should be able to choose it's own name, photo, logo just like we can do with the menu, hours etc.1 vote -
Reporting for Multi-Location needs to be inclusive of all reports, not just sales summary
Ability to run any report on the Multi-Location Dashboard
Right now we can only run the basic sales overview reports which is not helpful in trying to manage inventory, people, etc across multiple locations.
1. A critical report would be Sales by Item by Location by date that includes quantities, transaction/order ID, item name, discount, employee.
2. A report with Inventory by location in one report with the ability to see all items across all locations with any variance in cost, price, modifiers, categories, labels, revenue classes. It's very difficult when trying to sync items across locations to have to…1 vote -
Online order name added to the inventory spreadsheet
Allow the online order name to be added to the inventory spreadsheet so that merchant can make bulk updates or see a list of all the online ordering names.
1 vote -
Additional fee
Be able to change the layout on the printed receipt.
Merchandise amount
Subtotal
State tax
TotalI need to be able to add an additional fee and make it clear to customers that they are not getting taxed on that fee
Merchandise
State tax
Subtotal
Additional fee
Total1 vote -
Sorting Modifiers by Each Modifier
When adding modifiers it would be nice if all the same group modifiers would group together. Example would be half and half pizza. When selecting modifiers if you select right modifiers then left modifiers and a customer adds on another right modifier it goes under the left modifiers instead of up with the other right modifiers. When sending this to the printer it is harder for the pizza cook to keep track of what goes on which side.
2 votes -
Prompt Cashier for "A Name for the Order" while keeping order numbers
Prompt Cashier for "A Name for the Order" while keeping order numbers.
I like having order numbers to make sure the staff cook and make drinks in the order in which they were placed. But I also would like to have an option to require a prompt for "A name for the Order" without having to manually add an order note. Currently you can set the order number either to be automatic rolling numbers OR "manual" (where it prompts you to add a name or number) but there is no way to to select both.3 votes -
Sort Revenue Classes Alphabetically
When looking at the report sections on the dashboard it would be nice if you could sort revenue classes. I would like to see revenue classes be in the same order every single time, even if they didn't have sells for a given time period. This allows me to update quickbooks faster.
2 votes -
Providing a margin calculator near the cost/ price lines in inventory.
Under an inventory item, it would be helpful to see a 25%, 30%, 35%, 40% margins option near the cost and price lines. So staff can put in an item cost, and then just hit the percentage margin and have the price automatically calculated. Other POS systems have this capability. Saves time not having to pull out a margin calculator on our phone for every item.
1 vote -
option to assign tips to different employees
Our business is a grooming salon and our receptionist cashes payments. Therefore the name of the receptionist is on the receipt, but not the groomer who the tip belongs too. There should be a way to assign a service provider to a ticket to account for tips and commission! This seems like a basic feature that any service business needs.
1 vote -
check out items under assigned revenue class
We have 2 revenue classes for our grooming salon. 1 is service and the other is retail, because we sell dog food, supplies, etc. For some reason, everything is automatically rung out as "retail" even though our service items were created with the "service" revenue class assigned. Why don't items automatically ring up as their assigned class? This seems to defeat the purpose of having it.
1 vote -
Inventory Subcategory
PLEASE add another layer in the inventory app. Currently we have Categories and Items. We desperately need another layer in the inventory app such as Department or Subcategory. This will also greatly help us with our inventory app functionality. We have to constantly manipulate the system to make it work for our store.
11 votes -
Cash Drawer Permission: If there's an order of $0.00, create a permissions for employees not being able to take it.
Cash Drawer Permission: If there's an order of $0.00, create a permissions for employees not being able to take it. Some merchants complain because there are cases where the employee adds a discount and leaves it on $0.00 and they cannot control the cash drawer movements with that.
1 vote -
deduct inventory at cost
Improve inventory page
column size should be adjustable!1 vote -
Clover online ordering categories need to be able to hide
We would like the ability to hide specific categories. There are categories I would like available on pos but not online
1 vote
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