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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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1116 results found

  1. Friday, Saturday and Sunday's are lumped into one deposit that comes through on the first business day of the following week. Clover's "Calendar Week" is setup as Sunday through Saturday. If there are any sales on a Sunday, the combined Fri, Sat, Sun deposit now includes sales from two periods, creating a book keeping problem. They should deposit separately into the merchant's bank account as 3 separate deposits.

    1 vote

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  2. Please move the modifiers/special instructions to the left side so that they print right underneath the menu item. It is hard for kitchen staff to see the modifiers when the tickets get stacked

    1 vote

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  3. Can't believe that product cost is not an option in the filter for inventory - The purpose of an inventory system is to see your inventory levels(count) and the COST . Yet there are other options that are nowhere near as critical - How this was left off is confusing .

    5 votes

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  4. It would be nice if Items, Categories and Modifiers could be assigned their own color coding for easier and quicker visualization

    3 votes

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  5. The electronic receipt that a customer receives should default to the "detailed" version of the receipt to show additional details instead of having to click the embedded link to open up the more detailed receipt. If customers have more details presented to them in the default receipt, it will greatly help merchants when the customer calls the business to discuss the purchase, as they can reference the details such as Invoice number or order number, etc.

    1 vote

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  6. Include an option to include the product code under the product name on a receipt.

    1 vote

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  7. Currently, when creating a new item on multi-location dashboard, there is no option to adding a picture or adding it on online ordering. When you try doing that on the individual location after adding the item on multi-location dashboard, the option for the online ordering does not appear

    2 votes

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  8. We do have Non-Profits that purchase from us and are Tax Exempt, I would like to have the ability to remove the sales tax to be restricted to Manager's only so that any random employee can't remove taxes from any order (which we are still on the hook for!!)

    1 vote

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  9. We found out scan to pay feature works only for Apple device at this moment.
    The problem is there are a lot of people using android too.
    Could you please develop that feature for android user?

    1 vote

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  10. Pre planned order of operations of modifiers on order receipts regardless of when it is selected when ordering.

    Example: Bagel shop with many modifiers, customer asks for bagel to be toasted, but it shows up last on order receipt and cook misses it.

    1 vote

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  11. if i have a global percentage price increase from a vendor i need a way to adjust all my prices on those inventory items from that vendor without going in and adjusting each inventory item individually

    3 votes

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  12. Need to create a new permission where an item cant be deleted after the item has been sent to the kitchen.
    The current permission that stops this from occurring is "able to edit an item after its ben printed" but this permission stops the servers from being able to add more quantities to that item like when customers reorder a round of drinks.

    2 votes

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  13. Please create a button to re-order the same set of items when the business uses the customer data app and a regular customer orders the same items. The app already has the information regarding what they ordered, their name, and their phone number. The business wants to pull up the customer information and just hit one button to place another order for the same items when the customer calls in instead of creating the order from scratch.

    2 votes

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  14. We are unable, in Canada, to change from automatic closeout to manual closeout. Why??? This needs to change as our office closes different days and times/hours. With this set on Automatic closeout, we get a "grayed out" icon that we cannot closeout, therefore, we cannot get our daily totals so we can balance at the end of the night. We need to record our Visa/Mastercard/Debit totals on our own spreadsheet to determine if we balance with Clover. When is this going to be fixed in Canada? If it's available in other Countries, it should be available in Canada. We ONLY…

    2 votes

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  15. I sell shoes, when I must change a price, we must change one variant at a time. It would be nice to edit faster by entering the amount once and selecting the variants to replace.

    3 votes

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  16. I have a mobile food truck. Like to using the online ordering but when I change locations and activate the online ordering it is a hassle to manually changing the location every time I am serving for that day. Can a pop up be created for my location service for online ordering ? Even if you can create a Headline on the web address for" online ordering location or we are serving at .... " where I could manually type the address for where I am serving for orders to be picked up would be lot better than changing original…

    1 vote

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  17. Inventory only allowing 25 items to remove, what if merchant have 15000 items and they want to remove all items at once, it willt take hours to remove 15000 items. Old inventory had the option. Please bring the feature back

    1 vote

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  18. merchant stated it takes a lot of time using the new inventory layout because she has to click on "show more" to view more items ; merchant stated the old layout was much easier to use. merchant stated once she gets the bottom of the list she has to start over and not enough space left for item name

    7 votes

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  19. If two factor authentication is going to be required please provide the option to use text or an email. There are places that don't have cell service but do have internet. If something happens to my cell phone then I am not able to access my account! We use email to verify our account when working with customer service so please allow this alternative if two factor authentication is going to be required!!

    61 votes

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  20. Merchant do not want any of her employees to have permission to process manual card entries and would like to have the feature remove from all flex 2nd gen devices

    1 vote

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