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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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1116 results found

  1. We are a new small business - a neighborhood grocery/bodega and a Food to Go business. We need restaurant services (on line menu, gift cards, curbside, pick-up dine in )and grocery services (Inventory, multiple categories). We buy from at least 15-20 distributors and vendors and have more than 5400 items already in the system with 15+ categories.

    The problem is when you export the inventory into an Excel spreadsheet all of the items are mixed up - on the ITEM tab. They are not sorted by category in fact they are not even alphabetized. The current Item tab does not…

    4 votes

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  2. Allow for us to add duplicate inventory item names in the Clover inventory template. You guys have the clover ID which already gives each item a unique inventory identifier, and a duplicate name would help tremendously in transferring from either another PoS over, or even just transferring from Clover to Clover.

    1 vote

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  3. Merchant wants the ability to update the price of an item directly in the register app. For example, the merchant scans an item and notices the price has changed, he want the ability to update that price while ringing the customer up and wants it to update the item in inventory as well instead of having to pull up the inventory item manually then adjust the price.

    1 vote

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  4. The new upgraded version is too cumbersome. I like the old version so much better. Is there a way to go back to the old version especially in the inventory section. You have way too many clicks to do what is needed than the old version. The old version everything you need to do is on one screen and not having to click to open areas to add categories, item stock, etc. Can we have an option to go back please?

    2 votes

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  5. There is no way currently for a merchant using Clover Online Ordering to change the order that the menu categories show in. It would be great to be able to drag and drop these to change the "Layout" in the Online Ordering setting pages... just like it can be done within the inventory app for the category layout shown on the Register/Clover Dining screen.

    5 votes

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  6. Merchant requesting two numbers for SMS Two-Factor Authentication instead of one number. Merchant stated it would be better to have more then two numbers instead of one

    4 votes

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    1 comment  ·  Admin →
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  7. Please make a function to filter items to see a list of anything that has not been assigned a revenue class yet.

    2 votes

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  8. When an order is fired that contains individual items that are Hot that go to the HOT printer and items that are Cold and go to the COLD printer that need to go the same table and be delivered at the same time there is no way for the specific printers to know that there is a corresponding order sent to the other printer. Food is getting expedited separately instead of together. The summary also helps with pulling food items to start cooking, then reference modifiers.


    3 - Main Dining Room - Dine In

    Server: Alex


    4 – Filet 6oz,…

    2 votes

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  9. Clover Online Ordering should have the ability to schedule business closure dates on future dates for Holidays, etc. This would help prevent merchants from forgetting to turn off online ordering and having orders come in while the business is closed for holidays.

    4 votes

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  10. The merchant would like additional filters to be added to the transactions report on the dashboard. In particular, since the payment amount shown on the transactions report already includes the taxes and services charges, the merchant would like an option to remove these amounts and show only the gross sales amount of each individual transaction before taxes and services charges are calculated.

    1 vote

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  11. Request for longer text character fields for receipt headers & footers to add additional text provides more detailed for merchant messaging.

    4 votes

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  12. I own 2 coffee shops, and it would be awesome if you could have a + or - on syrup flavors to increase the amount of syrup pumps or decrease without having to type in a custom modifier. Also, it would be really helpful if you would be able to set standard pumps of syrup or recipes for each individual drink so you can use the + or - feature.

    1 vote

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  13. Inventory - Items, the view needs to be fixed so that the full name of the item can be viewed. So the column width just needs to be expanded. Just a simple fix that would really help.

    2 votes

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  14. Need a mandatory line item on a QR code for organization or company. Must be exportable in a excel spreadsheet so we can sort by company or organization

    1 vote

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  15. WE use the Clover, Google, Grubhub and DoorDash online ordering integrated to Clover, and we will really like to have a sound notification whenever we receive an order instead of always keeping an eye on the printer.

    4 votes

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  16. Merchants would like an option of seeing the order type (Dining Room, Takeout, Online, etc.) print at both the top of the order ticket (current) as well as an option to have it print at the bottom of the ticket too (enhancement). Even though it prints in Red on a kitchen printer, sometimes the kitchen staff doesn't see the order type because it is at the very top of the ticket with the header info and/or is obscured when the ticket is hung in the kitchen.

    1 vote

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  17. In several states, Online merchants such as Doordash, Ubereats, and Grubhub, have to collect tax and pay it directly to the state, without that tax collected going to the restaurant.

    Right now, under the current iteration of the integrations with Doordash, Grubhub, and Ubereats, the taxes on those orders are bundled with the default sales tax set for the restaurant. This makes it difficult to differentiate what revenue and what tax is from Online Partners and which one is from the restaurant or direct-online-ordering with the restaurant.

    The Clover Help file on "Track Taxes on Sales" (https://www.clover.com/en-US/help/track-taxes-on-sales) mentions:

    1 vote

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  18. For Delivery platforms, it should state whether or not it is Delivery or Pickup.

    For Ubereats, it will say Uber Eats Delivery and Uber Eats Pickup which is good. The only issue is that on the sticky labels, it will state delivery whether or not it is delivery or pickup. For Doordash, it will just say Doordash Pickup on the top of the receipt. If it is a pickup order, the name will say for example: Pickup-John. We would like it to be made easier by separating the headers Doordash Pickup and Doordash Delivery. For Grubhub, it will not indicate…

    1 vote

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  19. Logging into Clover, I see "respond to recent customer reviews" and a company that I never sold to. Checking and the company does not even exist. It looked like Clover was compromised. I called and was told to ignore this as it was advertising. I had PayEasy for years and nothing like this ever popped up. This is a business system. Get rid of the ads.

    1 vote

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  20. Online Ordering: Ability to turn off "+ Special Instructions". Currently we must allow customers to add special instructions to each item they order. Customers consistently place charge items in the field such as "Add Cheese" or "Add Grilled Onions". We need to be able to disable this action if we want to.

    2 votes

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