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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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1116 results found

  1. It is time consuming to go back and forth to get verification code, especially at busy hours. In a rush one may forget to select the option to remember for 14 days. It is also possible to switch from one device to another. It would help if the 14 days can be extended to 30 days.

    The security that comes with the verification is greatly appreciated.

    4 votes

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  2. Example: Items in Category "Food" is eligible for a 15% discount, but Items in Catagory "Wine" would not be eligible.

    4 votes

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  3. The Register App limits any one item from being sold more than 100 times on a single transaction. Please remove this limitation as there are occasions wherein a customer may buy more than one hundred of any given item

    4 votes

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  4. Manager access to employees app on the employee permissions tab. Very frustrating since I have to be there to add employees to the system

    4 votes

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  5. If a party wants to pay separately, the problem is once one guest pays, the remaining check is locked and cannot be added to. For instance, if one guest wants to leave early, and a few others stay to have dessert or keep drinking, we know the order will be locked once a single payment is made. So we move everyone to empty tables and manage them separately as a work-around

    4 votes

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  6. Currently theres categories, items and modifier. Clover needs to add a second modifier option after selecting the first modifier. For example… I go to the Specialty pizza category then to Meat lover witch is an Item and I have the options to select 14” or 18” witch is the modifier. After selecting 14” a second modifier should pop up with extra ingredients/toppings customers would like to order!

    4 votes

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  7. Clover online currently only has the option for credit card payment. Please add a pay by cash option!

    4 votes

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  8. I would like a low inventory alert notification either via text, email, or in app notification for when inventory drops below a certain preset level.

    4 votes

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  9. I have a big restaurant with 2 separate kitchen printers where I need certain modifiers to print to the pantry printer while the main dish is printed to the kitchen printer

    4 votes

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  10. Inventory Sheet download should include an option for a column for cost when filtered by catagory. ie. there is an option for cost with randomly ordered full inventory, but it won't divide by catagory and also give an option for a cost & retail amount column

    4 votes

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  11. Could we please add this feature back and keep it? My business uses that feature faithfully. It comes in handy when I have the same item/product but different vendors/brand. It helps in knowing which specific one is low in stock. Thanks

    4 votes

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  12. On Clover web dashboard we used to be able to filter items by category, select all and assign a Label. It seems that 'Label' has changed to 'Printer Label' and now there's Revenue Class instead, which is fine, but please bring back the ability to bulk assign. Now we're required to look through all of our inventory and hand-pick each item to assign it to a revenue class. We have thousands of items in our inventory. This is VERY time consuming.

    4 votes

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  13. Merchants need the ability to export Alternate items names and import into inventory. Currently when an inventory is exported into spreadsheet the Alternate Item names do not import back into the inventory.

    4 votes

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  14. We are boarding more and more national account merchants that have multiple MIDs and one bank account with Clover. I have one customer that will have 62 Clovers and another one with 24 Clovers upgrades from VX680. If they enable wireless manager then head office will manually have to look up each MID in dashboard to find the charges. This is very time consuming and creating customer dissatisfaction. It would be great if Clover could email a monthly statement or report to customers that shows the contract #, MID/TID or Clover serial number for the monthly billings or add the…

    4 votes

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  15. when selecting the inventory from the dashboard, and a category, when scrolling through items and selecting one, then going back brings you back to start alphabetically. is there a way to return to the same section you were in, sort of bookmarking your place.

    4 votes

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  16. option to add a name or a description to the guest inside the clover dinning. this would be much easier than guest 1...2...3...to keep track of them.

    4 votes

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  17. to automatically add a service fee to online orders

    4 votes

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  18. adding more items after check is split by guests.

    Currently if a table is being split by guests i.e. 3 guests. after guest # 1 has paid, guest 2 or 3 can't add more items to their check. Please able this option as some guest decides last minute to order something to-go. i.e. a drink or an appetizer.

    4 votes

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  19. The title features can only be accessed from the Clover devices right now. Please make it available to the administrator to be be able to do this via the web dashboard in case employees forget to clock out or close orders after they have left the place of work.

    4 votes

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  20. The customer name has recently been added as an enhancement to the software - one merchant is requesting that the merchant be allowed to CHOOSE whether or not the name appears on the receipt with the credit card number

    4 votes

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