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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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1116 results found

  1. Employees need to have access to reports by tender type and currently only the admin people have it. I had this ability with my other system and was told that I would with this system. I do not want to pay more for this feature. I want the features I had for the same amount.

    4 votes

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  2. Disabling employees when terminated without deleting order history/transactions from their profile - so when we transfer servers using clover dining we don’t see everyone names that was terminated who doesn’t work there and make the transfer server in clover dining with ease

    4 votes

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  3. Enable recovery or display of deleted orders. At the moment, if an employee or manager deletes an open order, there is no way to view or recover these orders....orders entered on prior days which were pending payment are lost when deleted with no recovery or record of the deletion..

    4 votes

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  4. allow us to email the "Order Receipt" instead of the "Payment Receipt" so the receipt shows the customer name

    4 votes

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  5. Please implement Happy Hour feature on Colo. Currently, the happy hour discounted items do not apply to the Colo

    4 votes

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  6. Quick option to print ticket totals in lieu of itemized on a single ticket. For Example: Print total or Itemized option.

    4 votes

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  7. Please add option to actually use two separate logo files for these two distinct use cases. The spots are already there, Clover just needs to have each logo point at a different receipt type.
    At this time, there are two locations to upload a logo, under Web Dashboard>Account & Setup:
    1) >Business Information>Business Logo
    2) >Payment Receipts
    However, only ONE logo option may be selected for actual use; either 1) a great looking color logo that typically looks horrible on a thermal receipt, or 2) a great looking B & W logo for thermal receipts that typically disappears on a…

    4 votes

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  8. In the orders app you can view all orders open or closed. When you click on an order you have a couple of options you can do. You can add a payment, re-open the order, combine the order with another one, etc.

    It would be an excellent feature if we could DUPLICATE AN ORDER here as well. For example, some of my merchants will have huge orders that get placed on a monthly basis so it would be nice if they can pull up the customers previous order and simply duplicate it so they dont have re enter the order…

    4 votes

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  9. When adding a new item, the person is forced to add a category, modifer,revenue class or lable. These can be adjusted in the admin panel.

    So many people adding inventory and the reports are getting messed up.

    4 votes

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  10. It would be nice to be able to put the dining app in demo mode

    4 votes

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  11. Looking for when you put in an address it will tell you if it is within your delivery range.

    ex: If I use a 3 mile radius, and you call and you are 4.5 miles away, then I ca have the option to override and bring you a delivery or just say no.

    ex: Ability to draw on a map ( like google map) where a delivery range is, and if the address inputted is outside of it we won't deliver.

    reason: not everyone knows geography around and want to eliminate having to drive "to far" for a delivery.

    4 votes

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  12. it s the most import information for one business... the inventory is born for know the value we have... thank you to help this app to grow up!

    4 votes

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  13. In a busy kitchen, every detail matters and streamlining line flow is critical. There seems to be no way to delete all the extra text on our kitchen tickets, despite having no use for our operation. For example, there is no way to delete "Server: NAME", despite our operation not needing this information. Also, our tickets print the time the order was received, the time the order was printed, and the date/time in a separate location - all we need is the time! Why can't we get rid of all the extra text? Finally, at the end of each ticket…

    4 votes

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  14. This new update is GARBAGE. It is not user friendly at all. This is so terrible its added more time and steps on to an simple task. You now need to budget in 20 extra minutes just to add in any inventory. And forget about trying to quickly look up inventory how you used to. TALK ABOUT A HEADACHE. there are so many thins that happen in a day for retail/business owners that having to add extra steps to your simple task should not be one of them. I was provided no help or solution but putting the complaint on…

    4 votes

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  15. It would be nice and would certainly save merchants loads of time, if when adding Stock (scanning in barcodes) that the stock quantities do the addition for them. Or at least there be an option of either ADD or SWAP the new stock quantities. This type of option exists in another software program that I work with and would be beneficial and a smart addition to the programming. Thanks for considering this.

    4 votes

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  16. tax percent to not show on receipt options

    4 votes

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  17. merchant is wanting a cleaner order receipt for the kitchen

    4 votes

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  18. Please add an optional setting checkbox under "Order Types".
    "Must select order type before creating the order"
    Right now, it will default to an order type but you cannot REQUIRE the order type to be selected before moving forward with the order.
    The reason it should be an option is that not everyone would want this. The reason it should be a checkbox is that this should either be required or not. So a checkbox for this option would gray out the defaulted radio buttons currently on that screen next to each option.

    4 votes

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  19. For Clover Dining App, Every time that hits print bill bottom the screen should back to the main screen to preventing other use the same time that left on the screen

    4 votes

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  20. 4 votes

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