1116 results found
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Time stamp for printed orders on Clover device
Merchant request that the Clover devices should show a time stamp of when an order was printed out originally. Not just on the physical copy of the receipt.
2 votes -
Printing order receipt with over 100 line items when grouped
I know there is a system limitation for order receipts and the amount of items that can be printed. This merchant used the quantity shortcut and only has 15 line items on the order and each line item has the x32 etc option beside it. The merchant would like to have the order receipt print because even though there are 200 items on the order, they are grouped into 15 line items
2 votes -
Items need to fire to the printers they are assigned to.
Hazelnut did this, why can you not figure this out? Items need to secondarily fire to the printers that we have assigned to them. The main order should print to the printer we have assigned. When someone orders food it needs to print to our expo and our kitchen. If drinks are ordered, it needs to print to our bar. If someone orders retail, it needs to print to our host stand. Having only one printer print the order without sending the items to the printers we have assigned to them makes this online ordering system worthless.
2 votes -
Does clover have scheduled pick up for online orders? How to configure time for a scheduled pick up order to reach clover device?
As a 3rd party developer, I want to control the time and date when a scheduled order reaches as a notification to the clover device and manage printing the order receipt to the kitchen at a given time so that the scheduled order is served
2 votes -
Edit item on order after order completion
We would like to edit item description on an order after the order is complete. Once in a while employee makes an error. At least Admin should be able to fix errors.
2 votes -
Shutting OFF & Delaying Clover Online Ordering is no longer available from the Devices.
What happened? Shutting off Online Ordering from a Clover device went away with no notification. Now it has to be done from the dashboard.
Not all Business owners are onsite and most don't want their staff to have access to the dashboard. This ability needs to be returned to the setup app.
When important changes are made without notification to the Sales Team it impacts our credibility and is down right disrespectfull to the BC.2 votes -
When will we be able to use inventory app from mobile device again?
Can no longer use inventory app from mobile device.
2 votes -
Permissions - Deleting items
Ability for Servers to delete an item before its made. Basically need a separate permission before its made. Do not want to give them ability to delete after its made. Today they have to get manager approval to delete item before its made.
2 votes -
customer name on receipt
Recent update that has been done is not allowing to see the customer name that was entered in the Virtual Terminal on the Receipt. The receipt used to show the customer first and last name from when we entered it into the Virtual Terminal. Please add back in.
2 votes -
Month by month item sales
A report comparing item(s) sales month by month to be able to see growth or loss
2 votes -
Is there a way to track modifiers against inventory
Is there way to track modifiers against inventory?
2 votes -
An upgrade to the Order app requires using the filter button. Greatly slows down the servers. NOT a process improvement...just the opposite
Remove upgrade.
2 votes -
Clover Flex changes the Server when someone else uses a Flex to take a payment for them
When a server has a table and another person (like a manager) brings a Flex to the customer for a payment, the table (and tip) will be reassigned to whoever logs into the Flex and runs the transaction at that table.
This is horrible for the server because only they can take a Flex payment for that table, regardless if they are busy or the customer wants to pay at the bar.
A workaround is to create a ghost account with a password that everyone knows, and then take the Flex to the table with that ghost account, run the…
2 votes -
want a way to print two receipts at the same time automatically
so they can keep one for the customer and one for them
2 votes -
2 votes
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Have seasonal items
Allow items to appear with a warning of not being sold at the moment and having the ability to assign a date for this to be automatically taken off of the item
2 votes -
2 votes
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Add total amount of multiple items in payment receipt
Be able to see the total amount of the items and have the amount per item at the bottom.
2 votes -
Items with pre-defined modifiers
Merchant wants to add pre-set modifiers to items.
2 votes -
Colo
Client would like to be able to have the option to modify a separate Order receipt for online ordering. E.G: would be to be able to remove stuff like the customers email on the Colo receipt and only keep the necessary stuff to make the order like the name of the customer and where it's going to be sent, and maybe the phone # of the customer they would also like to make the receipt smaller only for online orders, they would also like to make only the date smaller on the receipt to save paper
2 votes
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