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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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1116 results found

  1. Employees keep disabling online orders and NEVER turning it back on. Please implement a feature where employees can ONLY pause online orders for a set duration.

    Thanks

    2 votes

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  2. Special instructions do not appear for online orders placed through Order with Google.

    2 votes

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  3. for Omaha accounts to have the availability to pay with apple pay.

    2 votes

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  4. This is a semiautomation request helping merchants to quickly build the order with several modifiers options.
    Example:
    If modifier one, for example, pizza crust is selected move automatically to modifier two, for example, pizza size, once modifier 2 is selected move automatically to modifier 3 in sequence and so on until all modifiers within the items are selected accordigly.

    2 votes

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  5. When the receipt details is sent or being pulled up on the clover dashboard to have included on the display information for it the taxes name

    Right now it is only showing the "total taxes" instead of the tax name
    This request is only for the receipt detail on the dashboard or on the sent receipt thru email as the physical receipt is showing the taxes name

    2 votes

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  6. Currently you cannot show cost as a column on the inventory list.

    2 votes

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  7. Merchant would like to remove/delete telecheck transaction from the dashboard for accounting purposes. When a check isn't scanned successfully or if the wrong option is selected. The system assumes the check will be physically deposited that same day, so it adds it as a sale on the dashboard. Most merchants don't do that. They will rerun it and then their sales are incorrect for the day.

    2 votes

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  8. When an online order comes in with a note that says "extra bacon" instead of being added as a modifier that adds price in the transaction, merchants would like to have the option of editing or adding (items, modifiers) to the same transaction, in order to obtain and charge the real price.

    2 votes

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  9. Currently it only allows you to manually select if an item is available from the inventory listing instead of automatically having a time slot.

    2 votes

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  10. Option to expand the name tab or any other tab in the inventory app so the full name of an item can show.

    if a item name is too long the system just cut the item name off merchant explain its very important to see the full name since most of the items have the same name except for the last word, we tried to expand the tab that show the name but the tab is default at one size we are unable to expand it.

    2 votes

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  11. At the moment, it appears as though custom modifiers that staff add to an item in a fine dining restaurant are automatically shown on a customer bill when printing the customer bill. There appears to be a setting to hide them on customer receipt. However, 95% of most fine dining establishments provide their customers with a paper copy of their bill. It's very embarassing for some customers who are part of a group and if the company / CEO is paying the bill, they can see the custom modifiers that are non-priced (i.e. No dairy, lactose intolerant, etc.) for an…

    2 votes

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  12. The system should allow customers who order through someones COLO site to Opt In to marketing from the merchant. This should add that information to the Customers app on Clover.

    2 votes

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  13. merchant wants to be able to put the items in the orders that he would like when he is printing the order for the kitchen printer.

    2 votes

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  14. It would be nice if we could customize colors when adding more items into the system, especially for those fashion, apparel businesses. There are some common are available, but still missing some major colors such as Black, Yellow, and White. I suggest if clover could use a "color wheel" system for their clients, so they can DYI their projects.

    2 votes

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  15. On order receipt the bottom item is too close to the order number at bottom and sometimes gets missed. Need ability to format order print out ticket better

    2 votes

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  16. While using virtual terminal it would be helpful to have the ability to email and/or print receipt at order end. For email, it would be to send a copy to the client and a second copy to our internal accounting team.

    2 votes

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  17. I'd like to see the ability to have each employee have their own cash log. Each employee would start the day with a set amount and any cash transactions performed while logged in as that employee add/subtract to their total. At the end of the day, Clover would give a final total of tips to be paid out from that employee's individual cash total.

    2 votes

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  18. I want to remove orders that were paid because when there's an issue on an order and the payment was taken, you cannot remove it, especially when the payment was with cash.

    2 votes

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  19. I see that GrubHub has been fully integrated to sync with Clover. When will Doordash be integrated?

    2 votes

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  20. To Whom It May Concern:
    This week we received the hardware for our two Clover POS systems. The reason we chose Clover was in large part because it had an inventory management feature that would allow us to, at the push of a button, identify items that needed to be ordered based on levels we would set.
    However, during the configuration it came to our attention that this feature is not available at this time.
    This led to dismay as well as confusion. I first purchased a POS system for my business 20 years ago. It had this feature. Over…

    2 votes

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