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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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1116 results found

  1. 2 votes

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  2. We currently have to use a paper book to take bookings and when I am away from the restaurant I can’t access the book to check available tables

    2 votes

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  3. You can remove the standard discounts and add your own in "Discounts" in the Clover dashboard which is great. But, when you are clicking order discount on the register it shows the discount you created as well as two custom amount and % options. We want those removed, and only want it to show the discount we have created.

    2 votes

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  4. We just purchase a Clover Solo and it does not give you the option to text or email receipts. Just print or not print.

    2 votes

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  5. Please add a way to isolate order types to specific devices. For example, the restaurant has a drive through and would like to designate that device to auto-print DRIVE-THRU on the order receipts, instead of having the employee select the option on the Register. This feature will be applicable for settings with a Bar.

    The issue is that employees are forgetting to select the order type in the Register and it is causing issues with the preparation. This is a feature available on the SAM4S POS and should be available on an advance POS like Clover.

    2 votes

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  6. Making selection of an order type a mandatory action. All employees must select an order type before ringing anyone up would be amazingly helpful.

    2 votes

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  7. Ability to have online ordering open but restrict pickup windows to different days (Toast has this).

    Example scenario: We are a BBQ restaurant that is open 4 days a week and we sell out. We want to give customers the option to pre-order at any time and schedule pick-up the following week. "Order by Sunday at mid-night and pickup next week Thursday - Sunday"

    2 votes

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  8. IN order to control Beverages we need to be able to force a beverage for every person based on the total number of people per check. This will allow you to have water as a beverage and an owner can keep track of his beverage count with his number of guest and can see how many customers order water verses another beverage. If a server sells water but puts a beverage on the table instead. This will cost the business owner a lot of his profit. An abnormal amount of waters being served will draw attention to the owner to…

    2 votes

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  9. set purchase limitations on online ordering in order to prevent catering orders being expected within an hour

    2 votes

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  10. When a manager refunds an item or sale, say for instance a cash sale, the manager then shows a negative cash amount on the manager number, but the server still shows the cash amount. If the manager does multiple refunds for different servers, it become hard to figure out in the instances where the servers hold their own banks.

    Turning on refunds in the permissions for servers in not a good option.

    2 votes

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  11. Create an expiration date or day-count field for each item in the inventory app to help merchants keep track of spoiled or slow merchandise.

    2 votes

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  12. Customers buy Clover gift cards and would like the ability to order online and use that tender type. if that is not an option can business owners have the ability to accept online orders and have the option to pay at the store when they pick up

    2 votes

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    Hello, 


    This will be available in a future release to the Ecomm API. 


    Are you interested in being able to redeem gift cards with Clover Web Ordering?


    Thanks, 

    Clover Product

  13. Have guest count for each check be required, and have kitchen ticket print option so that fired items don't have to be broken down by guest. For full service, non fine dining restaurants this would be optimal to reduce kitchen ticket size.

    Putting everything under the "whole table" header is confusing and inefficient.

    2 votes

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  14. Allow for item duplication/cloning on devices such as the flex. Item duplication is allowed on the web dashboard but not on the actual devices. It’s a useful tool for retail businesses.

    2 votes

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  15. I would like to be able to search under "orders" "Line Items" by the custom modifier we put in. Our Products on the main register screen belong to different people. if the item being sold is rung up under the wrong product ID we need to be able to search by the custom modifier and correct it. We used to be able to do this but cannot anymore.

    2 votes

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  16. Currently All inventory counts are allowed to go negative. A true countdown allows you to input the total amount of inventory on hand and not be able to sell more than you have. When you get to 0 the terminal should not allow the item to be sold. Making this an option to turn on or off would be the best.

    2 votes

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  17. This feature has been requested and comments closed for several years. It's tagged as planned, but was requested over 5 years ago!! Time to get this implemented

    2 votes

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  18. Currently the only way we can assign items to revenue classes is to add the item to the revenue class which is messy & not very well organized. It would be nice to have the ability to assign an item to a revenue class from item maintenance. This would also help insure that items are not being excluded from revenue classes when used.

    2 votes

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  19. Currently, employees must have permission access to both the cash log and the register > open cash drawer. Previously, we were able to setup permissions so that employees can open the cash drawer without providing permission access to the cash log.

    2 votes

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  20. Invoices to re due on receipt instead of in 5 days.

    2 votes

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