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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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1116 results found

  1. Integrate the Last Edited date in the Excel Sheet inventory template when we export the inventory.

    2 votes

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  2. This is a bug, not a feature, but the tech support person told me to report it here. When you change the layout in an inventory category, it does not change on the online menu -- for days -- you should be able to immediately see your changes on the online menu, and not wait for some trigger/reset to happen.

    2 votes

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  3. Hi, I recently setup the online ordering integration with UberEATS and DoorDash. I noticed that item variants are displayed differently than I expect. For example, I have a sandwich that has variant for size (half, whole). When this item is displayed on the ordering services, it shows up as two items like this: "Item name - variant". I think it'd make more sense for the item to be displayed only once and the variant as a sub selection.

    I know I could add it as a modifier instead of variant, but this won't work for me because the item modifiers…

    2 votes

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  4. Requesting Order types to show as an option on flex device

    2 votes

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  5. Merchant needs the capability to change the server who is handling the online orders so that he can give that server the tips.

    2 votes

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  6. We should get a ringtone when a COLO order comes up, that way in case we're not nearby the device, we can see when an Online Order is processed.

    2 votes

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  7. Could you please allow us the option to use the old format with a toggle or something? We are a retail business and I have over 5000 items to keep track of. The new version takes so much longer to make adjustments with everything in its own dropdown. I prefer the old way where everything was on one page.
    And please bring back the "Alternate Name". That was how we kept track of the manufacturers.

    2 votes

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  8. Need a "Select All" or "Apply to All" option within inventory when editing items, NOT just what is shown/loaded on web page.

    Would also be nice to be able to have this option within the Inventory App on the Clover too. This would then, require it's own permission in Employees App as well.

    2 votes

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  9. Allow option for old interface when editing, adding or cloning an item. New interface implemented on 10/28/22 very cumbersome. The item search list results, allows which fields to show, BUT does not allow column size control. Cannot see enough of the item description to determine which item needs to be updated. also cannot see full Product Code/UPC on the search list. Please correct search list to display all data either by widening the columns or implementing a field wrap in variable height rows.

    2 votes

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  10. The decision to change the inventory page layout without warning to Clover users was abysmal as well as disrespectful. My business has to make inventory/price changes on the fly, sometimes in the middle of a customer transaction and we do not have the time to learn the new layout while someone is standing there waiting to pay for an item. Also, it is going to take three times as long to enter information as it used to. We are a consignment store with a continually changing stock, not a business that orders the same items every week, month etc. At…

    2 votes

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  11. The new inventory system update is completely unusable. Please go back to the old system where all the relevant inventory details (like cost) are on one page. If this doesn't go back to the way it was, we will have to move to another POS system. It really triples the time we will spend updating our inventory because we will have to click through multiple pages instead of just changing them in one page.

    2 votes

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  12. When selecting the three blue bars to the left under inventory, there is a multitude of choices to select to have displayed on the main screen. 'Item Cost" should be added to the selection so that it can be modified or verified on the main display without having to enter the item details to locate it. It should be a choice similar to "price," "Item Code," etc. that are currently in the drop-down menu.

    2 votes

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  13. Register - In the search field when I type L3 the results is every item that has a L3 in it. Why doesn't it start with all the names that start with L? This takes a great deal of time when customers are waiting.

    2 votes

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  14. It has come up to our attention that price changes happen very often if not daily, so it'll help to have logs show when the item price changes.

    2 votes

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  15. If a Bartender rings up a drink, it prints a ticket to their label printer no matter what. A bartender doesn't need to see a ticket for a Miller Lite that they just opened and handed to a customer. If your bar staff totals more than one you could end up with drinks being made twice.

    2 votes

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  16. In Clothing store, we like to add SIZE, COLOR or Sometime Dimensions but there should not be any price tag attached. Currently it shows Size Medium $0.00 which looks very odd.

    Variant Item doesn't a solution, it is very difficult to manage with 100s of articles with 50+ variants each i.e. (Sizes x Colors)

    2 votes

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  17. The open orders on the dashboard doesn't display the correct amount or the correct open orders. It needs to be fixed. It was messed up during the last update a few weeks ago. This helps provide a better summary stats.

    2 votes

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  18. Currently to print out split checks where 1 guest pays for another guest you have to move items to the paying guest and the print the bill. This adds unnecessary steps, falsely inflates guest check averages, and causes confusion for management, staff, and guests when evaluating bills. The cash out function allows you to pay for multiple guests on 1 payment, this functionality should be passed on to present the bills to the clients to pay. Split check bill presentment is the norm in restaurants and should be a very basic feature that comes as a default ability. Servers typically…

    2 votes

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  19. Currently can only exchange item for another item of same value. Prefer exchange item for another item regardless of value, then be able to print receipt showing either the net amount refunded or the additional amount purchased.

    2 votes

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  20. Living in a city with a separate tax from the state sales tax it is impossible to have both taxes set up as default. I can do this by combining the taxes as 1 tax, but then reporting does not separate the taxes. It would be nice if we were able to have the ability to have default applied & line items of 2 separate taxes.
    The growing trend of cities, municipalities, etc. with their own taxes would make this seem like a no brainer and shouldn't be a difficult addition

    2 votes

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