1020 results found
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refunds
When a manager refunds an item or sale, say for instance a cash sale, the manager then shows a negative cash amount on the manager number, but the server still shows the cash amount. If the manager does multiple refunds for different servers, it become hard to figure out in the instances where the servers hold their own banks.
Turning on refunds in the permissions for servers in not a good option.1 vote -
Remove order notes for clover online.
I would like to have the option to turn off the online ordering notes. Customers are not choosing modifiers they are putting request in the notes, for example extra ranch, our wings come with ranch or blue cheese but extra ranch/blue cheese I charge for. The customers are just putting the request in the order notes. We are losing money.
1 vote -
Online Name Google Pick Up
Order receipt display the online name instead of the modifier name when the order comes from google pick up
1 vote -
Management Permissions employees
Management needs to have access to add/edit employees from their specific location. As a franchisor I need this feature so my franchisees don’t have access to each other’s store info/reporting. Please let me know if this feature can be added to my account.
1 vote -
Add notes to inventory
wants to add notes to inventory in order to manage what vendors have the cheapest products and cost management.
1 vote -
Station
when your in inventory its to easy to accidently clone an item. the 3 choices are close together so its easy to hit clone by mistake. Maybe a window should prompt when you hit clone. Sort of like when you want to delete an item
1 vote -
Duplicate
Allow for item duplication/cloning on devices such as the flex. Item duplication is allowed on the web dashboard but not on the actual devices. It’s a useful tool for retail businesses.
1 vote -
Being Able to Export Clover Monthly service charges on Dashboard
Business owners should be allowed to export their Clover Plan statements on the dashboard just like their merchant statements
1 vote -
Custom modifier search in orders, line items
We are a retail store and we use the custom modifier section to put the name of the item being purchased. For example if someone is purchasing a table, we will put table in this section. we used to be able to put the description that we put in the custom modifier section into the SEARCH box. For example if we want to see everyone that purchased a table in the last 60 days we can search that . our sales numbers are very high so going through reports really is not an option. Each Product on our register screen…
1 vote -
Combined orders in Removed Items
For combined orders to not show in the removed items section in reporting or have a label to know that it is a combined order
1 vote -
filters
Filters orders by open orders from the web dashboard. The dashboard currently give no option to filters orders base on open orders. The feature is only available on the clover device via the orders app
1 vote -
when updating inventory va
When updating inventory via the import option it will be nice if the modifiers orders do not revert back to Alphabetical order
1 vote -
Break down Quantities even further than Categories
There is only an option to add quantity of items to categories. However, businesses with a lot of products, would have to have a lot of different categories in order to keep stock up to date. There should be a way to add quantities to labels, so we can break it down even further.
1 vote -
Inventory and Register app to handle Kegs / Multiple Ingredients
For premises that sell Pints and half Pints it would be ideal to have one central stock item (keg) that Pints / Half Pints could be sold from. The same would go for Cocktails: 1 item in the register that is made up from multiple items fro inventory
1 vote -
Initiate an order from device to DoorDash Drive
The ability for an order generated from the device to be able to be assigned to a driver from DoorDash Drive.
1 vote -
Stock Count leave inventory as the ticket goes to kitchen NOT waiting for payment.
We take many orders over the phone. Taking payment over the phone takes more time and I am charged more for manually entering cards. We prefer payment when the order is picked up in person.
Example
We have 6 lasagnas to sell. We have and order come in for 3 lasagnas to be picked up at 6pm still waiting for payment to be collected at 6pm. In the mean time we have four other orders wanting lasagna. The computer says there are still 6 lasagnas when truly there is only 3. And the 4th person is out lasagna. Creating sad…1 vote -
Customer display does not reset when no receipt is issued
On the order receipt selection screen after payment is tendered, if you don't select a receipt option & just click 'done' the customer display remains on the last order until the next order is tendered for payment. The screen needs to reset regardless of the receipt type being issued. Clicking 'done' without selecting another option should be interpreted as 'no receipt'. Clover Station Duo.
1 vote -
Billing & Statements assign permissions by employee role
Currently, the billing & statements options are only viewable by owner & admin roles. We have created roles for our finance team that gives them access to reporting only & nothing else, but there is no option to give them access to statements without making them an admin.
1 vote -
1 vote
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Select All Items in a Category when making Rules by Order Type
When creating a Rule by Order Type it makes you select each individual item. I suggest that you add an option to select all items from within a category. Or an option to apply the rule to an entire category.
1 vote
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