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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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1116 results found

  1. Device serial number needs to be displayed in wireless manager app market billing details so that users can tell which device/amount per device they are being billed for.

    1 vote

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  2. When creating an Item under Inventory, I was confused how to resolve this complexity:

    I sell protein balls individually and in packs of three. There are two flavors. For analytic purposes, I want to track sales by package size and flavor. I have three options:

    1. Create a separate item for each combination of attributes (four total).
    2. Use modifiers for flavor or count.
    3. Use per unit pricing.

    Option 1 is undesirable, because adding a third or fourth variable would result in maintaining a large number of item skus, and require manual work to calculate sales across all variations of a single…

    1 vote

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  3. Create a way to manage or track vendors.

    1 vote

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  4. It would be helpful if you could view scheduled orders once they were placed rather than having to wait until the receipt is sent to the printer.

    1 vote

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  5. Clover recently allows employees to refund and reopen a closed check but it only works with cards. This same feature should be allowed with transactions closed with cash or other tender options or if it was split between multiple payment methods. This will eliminate the "unpaid balances" on reporting when you have to refund and re-ring in a check.

    1 vote

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  6. ADMIN HAVE TO ABLE TO DECIDE WHAT EMPLOYEE CAN MAKE CHANGES ON THE INVENTORY QUANTITY EVEN WHEN THEY CAN SEE THE INVENTORY

    1 vote

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  7. Hello,

    we need a feature that setups up mix and match options for scanned items.
    The system will automatically determine how many groups of items there are and will apply the correct deal.
    For example if you have two redbull for 5.50 and 3 redbull for 6.50 then if there are 5 red bull in the cart then the system will apply 3 redbull deal and 2 red bull deal for the red bull. And as the quantity of items increases, then the system will optimise for best deals.

    Unfortunately, apps limited to small quantities of items scanned and do…

    1 vote

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  8. Friday, Saturday and Sunday's are lumped into one deposit that comes through on the first business day of the following week. Clover's "Calendar Week" is setup as Sunday through Saturday. If there are any sales on a Sunday, the combined Fri, Sat, Sun deposit now includes sales from two periods, creating a book keeping problem. They should deposit separately into the merchant's bank account as 3 separate deposits.

    1 vote

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  9. Please move the modifiers/special instructions to the left side so that they print right underneath the menu item. It is hard for kitchen staff to see the modifiers when the tickets get stacked

    1 vote

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  10. The electronic receipt that a customer receives should default to the "detailed" version of the receipt to show additional details instead of having to click the embedded link to open up the more detailed receipt. If customers have more details presented to them in the default receipt, it will greatly help merchants when the customer calls the business to discuss the purchase, as they can reference the details such as Invoice number or order number, etc.

    1 vote

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  11. Include an option to include the product code under the product name on a receipt.

    1 vote

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  12. We do have Non-Profits that purchase from us and are Tax Exempt, I would like to have the ability to remove the sales tax to be restricted to Manager's only so that any random employee can't remove taxes from any order (which we are still on the hook for!!)

    1 vote

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  13. We found out scan to pay feature works only for Apple device at this moment.
    The problem is there are a lot of people using android too.
    Could you please develop that feature for android user?

    1 vote

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  14. Pre planned order of operations of modifiers on order receipts regardless of when it is selected when ordering.

    Example: Bagel shop with many modifiers, customer asks for bagel to be toasted, but it shows up last on order receipt and cook misses it.

    1 vote

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  15. I have a mobile food truck. Like to using the online ordering but when I change locations and activate the online ordering it is a hassle to manually changing the location every time I am serving for that day. Can a pop up be created for my location service for online ordering ? Even if you can create a Headline on the web address for" online ordering location or we are serving at .... " where I could manually type the address for where I am serving for orders to be picked up would be lot better than changing original…

    1 vote

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  16. Inventory only allowing 25 items to remove, what if merchant have 15000 items and they want to remove all items at once, it willt take hours to remove 15000 items. Old inventory had the option. Please bring the feature back

    1 vote

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  17. Merchant do not want any of her employees to have permission to process manual card entries and would like to have the feature remove from all flex 2nd gen devices

    1 vote

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  18. Allow for us to add duplicate inventory item names in the Clover inventory template. You guys have the clover ID which already gives each item a unique inventory identifier, and a duplicate name would help tremendously in transferring from either another PoS over, or even just transferring from Clover to Clover.

    1 vote

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  19. Merchant wants the ability to update the price of an item directly in the register app. For example, the merchant scans an item and notices the price has changed, he want the ability to update that price while ringing the customer up and wants it to update the item in inventory as well instead of having to pull up the inventory item manually then adjust the price.

    1 vote

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  20. The merchant would like additional filters to be added to the transactions report on the dashboard. In particular, since the payment amount shown on the transactions report already includes the taxes and services charges, the merchant would like an option to remove these amounts and show only the gross sales amount of each individual transaction before taxes and services charges are calculated.

    1 vote

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