1116 results found
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schedule order in DINNING APP
the option to schedule Orders in Dinning app, it can help to set up orders in store for pick up another days like caterings
1 vote -
Assign Revenue Classes from Device not just the Dashboard
Merchant requesting an enhancement to be able to Assign Revenue Classes from Device not just the Dashboard like in the past
1 vote -
Shipping Function
I am a vender in central Florida and have number of customers that are visiting.
There is a growing number that buy items and request to have them shipped to their home across the US.The Clover device does not allow for shipping to be added without taxing the shipping cost. This presents a challenge in accounting and customers question the tax cost.
Is it possible for develop the program to add shipping without adding ang cost.
1 vote -
Employee's Reporting Permissions Limited to Specific Category
Merchant would like to be able to narrow down an employee's reporting access to a specific inventory category or order type, rather than an all or nothing for Reporting. For example, they have an employee who manages their events. They would like that employee to have access to sales reporting ONLY for the Events category, not ALL sales reporting. Otherwise, all sales reporting access must be disabled and another member of management has to pull and edit the reporting before sending to the events manager.
1 vote -
There is a 1 email limitation when emailing receipts. The steps to email to add'l addresses is inefficient..
The ability to email multiple addresses, separated by a comma or semi-colon, should be available directly from the charge processing screen. Currently, you can only email to 1 addresses then must go to transactions, after you submit the payment, open the transaction and send duplicate receipt, also, 1 address at a time.
1 vote -
Accounting sync improvements
This new accounting sync is a great idea but in the setup in sale-accountant section it needs to either have the option to customize the categories according to what you have or than it should automatically list them according to your categories that are setup in your clover device.
1 vote -
3rd party deliveries on phone orders versus online orders
I currently have my online delivery orders getting assigned to a doordash driver through the DoorDash Drive setup. I would like for my instore delivery orders to be routed to doordash for a delivery driver to be assigned, just like my online orders.
Perhaps a field for selecting delivery time so that orders aren't made too far in advance.
1 vote -
todd@rb-restaurants.com
Need to be able to make the table of new customers a special color so that everyone knows it is a first- or second-time customer. have it put on order in kitchen that it is there first time. to alert all staff.
1 vote -
Clover customer facing app should allow to show different name/picture for different locations
We have three locations that all take on-line orders through the Clover App. The app shows all three locations when the customer does a search, but shows the same photo/logo/name which makes it very difficult for the customer to tell if they are ordering from the correct location. For us it's more confusing because the locations have addresses on the same street name 2063 and 260 so they are constantly choosing the incorrect location.
Each location should be able to choose it's own name, photo, logo just like we can do with the menu, hours etc.1 vote -
Reporting for Multi-Location needs to be inclusive of all reports, not just sales summary
Ability to run any report on the Multi-Location Dashboard
Right now we can only run the basic sales overview reports which is not helpful in trying to manage inventory, people, etc across multiple locations.
1. A critical report would be Sales by Item by Location by date that includes quantities, transaction/order ID, item name, discount, employee.
2. A report with Inventory by location in one report with the ability to see all items across all locations with any variance in cost, price, modifiers, categories, labels, revenue classes. It's very difficult when trying to sync items across locations to have to…1 vote -
Online order name added to the inventory spreadsheet
Allow the online order name to be added to the inventory spreadsheet so that merchant can make bulk updates or see a list of all the online ordering names.
1 vote -
Additional fee
Be able to change the layout on the printed receipt.
Merchandise amount
Subtotal
State tax
TotalI need to be able to add an additional fee and make it clear to customers that they are not getting taxed on that fee
Merchandise
State tax
Subtotal
Additional fee
Total1 vote -
Providing a margin calculator near the cost/ price lines in inventory.
Under an inventory item, it would be helpful to see a 25%, 30%, 35%, 40% margins option near the cost and price lines. So staff can put in an item cost, and then just hit the percentage margin and have the price automatically calculated. Other POS systems have this capability. Saves time not having to pull out a margin calculator on our phone for every item.
1 vote -
option to assign tips to different employees
Our business is a grooming salon and our receptionist cashes payments. Therefore the name of the receptionist is on the receipt, but not the groomer who the tip belongs too. There should be a way to assign a service provider to a ticket to account for tips and commission! This seems like a basic feature that any service business needs.
1 vote -
check out items under assigned revenue class
We have 2 revenue classes for our grooming salon. 1 is service and the other is retail, because we sell dog food, supplies, etc. For some reason, everything is automatically rung out as "retail" even though our service items were created with the "service" revenue class assigned. Why don't items automatically ring up as their assigned class? This seems to defeat the purpose of having it.
1 vote -
Cash Drawer Permission: If there's an order of $0.00, create a permissions for employees not being able to take it.
Cash Drawer Permission: If there's an order of $0.00, create a permissions for employees not being able to take it. Some merchants complain because there are cases where the employee adds a discount and leaves it on $0.00 and they cannot control the cash drawer movements with that.
1 vote -
deduct inventory at cost
Improve inventory page
column size should be adjustable!1 vote -
Clover online ordering categories need to be able to hide
We would like the ability to hide specific categories. There are categories I would like available on pos but not online
1 vote -
Order fulfillment
It would be good to add flags to orders that have multiple available settings. Sure, Open and Closed are nice but that doesn't assist someone fulfilling orders keep up with the orders already picked up when all online orders come in paid in full and closed. A separate column for that flag would be good and to make the multiple options be configurable by the merchant would be nice. The ability to then filter based on this status is key. Also, the Orders Screen really would benefit from having a field for searching based on customer name, phone, or email…
1 vote -
Clover needs to allow business owners to reorder their menu item modifiers in a way that meets the needs of their staff and business.
Clover needs to allow business owners to reorder their menu item modifiers in a way that meets the needs of their staff and business. I thought Clover was going to be able to meet & exceed the previous systems I have used but unfortunately I am finding that this is not the case. Clover needs to up their game!
1 vote
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