1116 results found
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Add & Subtract Modifier Items
I own 2 coffee shops, and it would be awesome if you could have a + or - on syrup flavors to increase the amount of syrup pumps or decrease without having to type in a custom modifier. Also, it would be really helpful if you would be able to set standard pumps of syrup or recipes for each individual drink so you can use the + or - feature.
1 vote -
Add a mandatory line item on a QR code that shows company name or orgaization name when a customer is placing order or donation via QR code
Need a mandatory line item on a QR code for organization or company. Must be exportable in a excel spreadsheet so we can sort by company or organization
1 vote -
Printing of Order Ticket Types
Merchants would like an option of seeing the order type (Dining Room, Takeout, Online, etc.) print at both the top of the order ticket (current) as well as an option to have it print at the bottom of the ticket too (enhancement). Even though it prints in Red on a kitchen printer, sometimes the kitchen staff doesn't see the order type because it is at the very top of the ticket with the header info and/or is obscured when the ticket is hung in the kitchen.
1 vote -
Marketplace Tax for Online Ordering Partners
In several states, Online merchants such as Doordash, Ubereats, and Grubhub, have to collect tax and pay it directly to the state, without that tax collected going to the restaurant.
Right now, under the current iteration of the integrations with Doordash, Grubhub, and Ubereats, the taxes on those orders are bundled with the default sales tax set for the restaurant. This makes it difficult to differentiate what revenue and what tax is from Online Partners and which one is from the restaurant or direct-online-ordering with the restaurant.
The Clover Help file on "Track Taxes on Sales" (https://www.clover.com/en-US/help/track-taxes-on-sales) mentions:
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1 vote -
Third Party Platform Receipt Header and Sticky Label
For Delivery platforms, it should state whether or not it is Delivery or Pickup.
For Ubereats, it will say Uber Eats Delivery and Uber Eats Pickup which is good. The only issue is that on the sticky labels, it will state delivery whether or not it is delivery or pickup. For Doordash, it will just say Doordash Pickup on the top of the receipt. If it is a pickup order, the name will say for example: Pickup-John. We would like it to be made easier by separating the headers Doordash Pickup and Doordash Delivery. For Grubhub, it will not indicate…
1 vote -
no Yelp or confusing items on website
Logging into Clover, I see "respond to recent customer reviews" and a company that I never sold to. Checking and the company does not even exist. It looked like Clover was compromised. I called and was told to ignore this as it was advertising. I had PayEasy for years and nothing like this ever popped up. This is a business system. Get rid of the ads.
1 vote -
Print receipts only when they require a signature
Would like the the option to only print receipts based on the signature requirement.
1 vote -
Individual Item Modifiers Change Layout
Restaurant version needs to add modifier Change Layout option under each item with modifiers. Some menu items have different choice options needed in a specific order. Currently, if you adjust modifier position in Modifier Change Layout, it adjusts in all items. Needs separation.
1 vote -
Make default order type optional
Currently, we have multiple order types: dine in, takeout, and phone call. We have dine in selected as default. This is not very optimal because we are a fast casual restaurant and every customer that comes in is not always dine in. When we login to our pin, the first order type that shows up is dine in. We do not want this to be default. It has to be because we are forced to choose one. Please make it optional.
1 vote -
Add sticky label printer to online ordering preference options.
In the screen where it says set online ordering preferences for printers, we would like it to list label printers as well. Currently, it only lists kitchen printers. I run a bubble tea and vietnamese restaurant. When online orders come through the kitchen, we want it to print out the expo receipt with all items listed. We have two different labels, food and drink. Food is for the kitchen, and drink is for the label printer in the front. The issue is, when an online order or delivery order comes through, it will print out two receipts. One receipt will…
1 vote -
Add Order Notes, Pickup Times, Delivery Platform, and Delivery Customer Name on Sticky Labels.
I run a bubble tea shop and Vietnamese restaurant. We would like to keep order numbers but also have order notes on our labels. We input the customer name or table number on the label so that we don't have to print out a receipt for the customer so that they know the order number. We want order numbers as well so we can keep track of order priority. Currently, all delivery (doordash, uber eats, and grubhub) all say in store pickup. This is very conflicting because we also use clover for our website orders. We would like it to…
1 vote -
Adding a print option on the virtual terminal screen and as well for customers name to show on the printed receipt
Adding a print option on the virtual terminal screen and as well for customers name to show on the printed receipt without having to create a new customer profile each time. The payeezy system use to have everything on one screen but now some merchant have to leave the virtual screen to go to transactions just to print a customer receipt. And the receipt are not showing the customer's name.
1 vote -
Building New Items
When building new items - The revenue class option should be on the main build an item screen. Makes no sense to build the item and then go back into another screen to add the revenue class. The app shows it on the main build an item screen.
1 vote -
Inventory Layout
Change the inventory layout in the clover dashboard when clicking show more and coming back the inventory takes you back to the top and its very inconvenient.
1 vote -
Lost a 3 location burger restaurant in Hawaii
EASY =) When a selected modifier on an item is deselected and changed, keep that modifier in the order it was originally, instead of moving it to bottom of the modifier list for that item on the order ticket in kitchen.
We lost a 3 location burger restaurant because, for ex, if their customer changed from medium to well done, it would move “well done” to the bottom of the modifier list
For that kitchen order ticket throwing off the cook1 vote -
Refunding Online Orders Should Closeout Order Not Enter Pending Status
When refunding online order through a device it puts the order status to "Pending"/"Open". After refunding online order this should enter a close status. Only way for merchants to correct is to go through Dashboard and "Delete" order as they cannot delete from device.
1 vote -
Remove OTHER button from item screen
The need to remove the "other" button on the item selection screen is very needed. We are very regulated by the state and if someone were to use this option it would be a big violation.
1 vote -
cmcgarity@mcgaritylaw.com
In inventory, it would be great to be able to filter by Price/cost in the inventory management section.
1 vote -
Special instructions missing - Doordash, Uber Eats, Grub Hub
Special instructions do not appear on order receipts for online orders placed through Doordash, Uber Eats, Grub Hub.
1 vote -
1 vote
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