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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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1116 results found

  1. Please consider a history or login trail to see any deleted orders.
    For the case of duplicate orders this feature is necessary to complete orders, but it an order is deleted and there was no duplicate order this needs a trail to make it searchable and maintain the owner's money trail.
    THank you.

    1 vote

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  2. When a customer is purchasing the same item more than 3 times, the merchants would like to display a breakdown indicating the item's original price and not only the order summary that they currently see.
    E.G. "1 hour golf lessons ($50 each) x 3= $150.00". The merchants are looking to include both, the price per hour and the total amount of the order on the receipts.

    1 vote

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  3. When a restaurant has more then 1 bar, we have no option to choose which one to print to. If we are using register and omit the printer labels on all of the alcohol items, it does pull up a list of all items on the order including food, but it lists all items individually to pick and choose the printer. This setting is based on "save and pay", which does not apply to Dining.

    Could we have an option for "manual" print when assigning printer labels? That way we could assign that to all items where we need an…

    1 vote

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  4. Removing custom items or allowing the admin to restrict this would help cut down on employee theft.

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  5. This merchant has items with names in both English and Chinese however due to the space limits the longer English names pushes the Chinese names off the screen and it is not visible. The merchant would like to have the names overflow into a separate line rather than just be pushed off the screen

    1 vote

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  6. Currently order types force you to choose a default. I would like to have the option to not have a default order type so that the cashier is forced to choose, thereby minimizing errors being sent to the kitchen.

    For example, if the default is "Dine In" it's too easy for a drive thru order to get mislabeled if the cashier forgets to choose Drive Thru as an order type. This causes wasted food and/or wasted packaging.

    No need to make it complicated, just need an option to NOT have a default order type so that cashiers are forced to…

    1 vote

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  7. Merchant need the option for toggling on or off the custom modifier option in clover dining or Register

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  8. Bring back the option to automatically email receipt to merchant as well as the customer.

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  9. Allow the old version of inventory. Doesn't allow to change back to old version anymore.

    1 vote

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  10. Employee Name Displayed on Non-Table Order Section like the other section same

    1 vote

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  11. Hi, when you setup online ordering and you have a multi-location store the Clover App uses the multi-location name for all your stores. I think it makes more sense to use the location-level store name. For example, my multi-location store name is "Gateway Subs - Umbrella" and my locations are named "Gateway Subs - Location". On the clover app, all the locations are showing up as "Gateway Subs - Umbrella". This doesn't make sense from a user perspective.
    Thanks.

    1 vote

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  12. We are a bakery, and we receive many call-in reservations for product orders that will be paid for at pick-up. We need a way to place the unpaid order, remove the required products from inventory so they can't be sold again, then close the order out when it is paid. Does this feature exist somewhere and we are just missing it?

    1 vote

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  13. I manage a Retail Inventory were almost every item (over 48,000) has a Product code and/or a SKU. Please add these 2 fields to the Item Basics portion of the Add/Update screen so that we do not continually have to open sub-menus to access. You can add these after the Taxes & Fees field so that users who don't need these fields can easily ignore them.

    1 vote

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  14. Please eliminate on receipts this new addition "Retain this copy for statement validation" This adds ~1/2" of extra paper to receipt which adds to merchant costs with no stated reason for existence. I have dozens of Clover accounts who are complaining about this unnecessary addition. No one at Clover Tech Support has been able to offer any reason for its' existence since Oct 31st.

    1 vote

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  15. for labels, every item has the ability to be printed to a BAR printer. We need the ability to have something print dependent on what device it was entered on. For example, a drink entered by a waitress needs to print at the bar, however, that same drink entered by a bartender (that will make the drink) does not need it to be sent to the BAR printer. This would avoid confusion, and things being made twice unnecessarily

    1 vote

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  16. Make so you can set individual permissions on the Inventory App so I can set view only for my employees.
    I have seen them over right scan codes while doing price checks.
    I realize that they could just use the register app but then we get a too many open orders.

    1 vote

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  17. When in inventory trying to look up and item, we need to be able to not only type item name but have a subfield search for "category" like in the past to narrow down the search to a more specific Category as some items come in a coaster a magnet or let's say a notecard That is very important for me as I am trying to re-order magnets only and I see all the items from this vendor mixed up as it shows too many

    1 vote

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  18. The update that was done recently has made adding inventory to our system incredibly difficult. We are no longer able to add labels through our desktop and have to go to a different device in the store to add them into each item. We also cannot search for labels anymore and are only able to choose from about 50 predetermined printer labels and if the one we need isn't there, we have to go to a different device in our store and again add it manually. This update is horrible and our faith in Clover's abilities to fulfill our businesses…

    1 vote

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  19. I would like a downloadable QR code that is specific to each table. But having a pdf QR code for a specific table, I will be able to design and laminate QR codes that I can permanently put on each table they way Toast does.

    1 vote

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  20. Flexibility for the merchants to control their delivery distance. This will allow delivery for short range or long range with variable pricing as a service fee.

    1 vote

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