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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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1116 results found

  1. If the prices of items are in Modifiers then the Clover Go, app does not recognize it.
    and gives us 0 . So the Modifier in Clover go app doesn't work which is very important for the application

    1 vote

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  2. When using the inventory or reporting functions, I would like to be able to expand the view horizontally to see more of the details of the items. As well, I would like to be able to see all of the items in the list without clicking on "see more" over and over again.

    1 vote

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  3. I have franchise restaurants with multiple locations. With Clover Online ordering, it doesn't support location selections. Also Clover banner should be removed from online ordering. Just like Square, they have paid version vs free version, with paid version banner is removed. Clover need to implement these features for Franchise business.

    1 vote

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  4. The order receipt that is printed to the kitchen is confusing staff who had just switched from an older system and they are confused because the items come in as they were entered chronologically. Instead, we juts need a simple feature to "Group Categories".

    For example, Sandwiches, Sides, Etc.

    Right now, line items:

    1 Sandwich
    1 Fries
    1 Dessert
    1 Sandwich
    and so on..

    Thank you !

    1 vote

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  5. Merchants need the ability to have nicknames for locations when they have multiple locations on the dashboard without affecting the name that prints out on the receipt, that would make it easier to toggle between locations instead of having to make checks to ensure merchants are accessing the correct account

    1 vote

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  6. Register APP - consumer returns item purchased : merchant processes refund, exchange or partial exchange and balance owing in the form of "instore credit" Receipt printed fails to show balance owing when issuing partial exchange for another item - receipt does not list the balance owing
    Also same idea , with split payment balance owing not shown on receipt. Clover REGISTER APP requires update to correct issue

    1 vote

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  7. Online Orders (especially form integrations) should be updating the Inventory stock count. All the correct items are received by Clover POS, but their quantities sold do not deduct from the Inventory stock count.

    1 vote

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  8. merchant employee's are able to see the day's total sale amount after logging out of the admin account
    merchant is stating that the device didn't previously show the total sale amount on the employee screen/ merchant has the permissions removed from the employee's permission but they are still able to see the closeout on the screen it comes and it goes after logging out of the admins account
    uploaded screenshots of it showing and then disappearing on the employee account I did recommend to closeout out of the application. Tier 3 advised to submit enhancement request since is no permission…

    1 vote

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  9. Please allow medical industry professionals to switch and change their subscription plan to be able to keep track of taxes and service fees as certain providers sell glasses and other items that need to be taxed.

    Business owners are switching to other merchant services companies that allow for the taxation of their services and the items they sell.

    1 vote

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  10. The client would like customers to see the change owed to them via the customer display (mini)

    1 vote

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  11. looking for itemized bill with order and customer info to automatically print on open cash orders both to go and delivery
    currently have to re-open order to print itemized bill on all open orders which is not very efficient at peak business hours

    1 vote

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  12. Both in the Register App and in Inventory. We need the ability to on screen drag and drop items in an order so that like items can be grouped together. This makes it easier for example, in a Coffee Shop, for a barrister to just shout out the hot items to a teammate while they get the cold items. Likewise, in Inventory, we have the ability to organize the order of all modifiers universally. However, often the order in which the modifiers need to pop up vary depending on the item. In other words, we need the ability to put…

    1 vote

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  13. Our sales are mainly retail electronics and each item beside the UPC and Sku at time of selling we have to add a serial number of the same UPC. A unique serial number to track warranty plans when they come back for repair.
    We do not find any field to add product serial number at the time of sale. It will be great to add a field and enable scanning the barcode of the serial number in that field.
    As a temporary solution, we are adding manually the serial number at the notes field for each transaction. But it's hard…

    1 vote

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  14. Currently when we get an online order from the UberEats/GrubHub integrations with the POS, it doesn't make any sound or auto print a receipt at the front register. We have no way of knowing when we receive a delivery order.

    1 vote

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  15. Merchant has requested that when adding products into inventory, the screen automatically populates an online photo of the product as reference along with the UPC and Name of the product.

    1 vote

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  16. Please extend the food preparation time to 24 hrs. or longer. As a bakery, we need longer times to prep cakes, etc...

    1 vote

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  17. Owner passcode should be restricted from being changed or accessed by Admin role.

    1 vote

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  18. You should really offer people to use the old version for the inventory, looking to switch out of Clover because the new version is unfortunately horrible for me to use for my business.

    1 vote

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  19. We have items that are specific to one size of sandwich that we offer, however, people can choose something other than what is required/allowed. For example, any sandwich can be made into a salad or a wrap but only the regular size sandwich. People right now can choose small or large even though they should only be selecting regular. This also happens with gluten free bread choices when it should only be regular or large and people select small but pay for regular or large gluten free bread.

    1 vote

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  20. Instead of having only 30 minute increments for online ordering to be available, shorten it to 15 minutes. In order to allow people to order for when we open, they can actually order up to 15 minutes before we open and we also lose out on orders at the end of the night as we stop taking online orders 30 minutes before close.

    1 vote

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